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Hebert Jeep Chrysler Dodge Ram

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)
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2024 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (13 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hebert Jeep Chrysler Dodge Ram from DealerRater.

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Sales staff was okay but we could not make a deal.

Sales staff was okay but we could not make a deal. Car was sold fast.

Sales staff was okay but we could not make a deal.

Sales staff was okay but we could not make a deal. Car was sold fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Attempted to scam me!

I made an offer on a used vehicle over the phone as I live over two hours away. The offer was agreed upon and they came back with a quote for my monthly notes at a decent interest rate. I asked to see everything in writing which the salesperson noted she would work up and send to me "shortly" along with pics she would personally take of the vehicle. I waited almost 24 hours for the salesperson to put the figures we agreed upon down on paper so I could look over everything. After almost 24 hours I got a call from the salesperson saying that they could not sell it for the price they had agreed upon and gave a BS excuse about not being able to go below an internet posted price. Very disappointing experience and very poor customer service!

Attempted to scam me!

I made an offer on a used vehicle over the phone as I live over two hours away. The offer was agreed upon and they came back with a quote for my monthly notes at a decent interest rate. I asked to see everything in writing which the salesperson noted she would work up and send to me "shortly" along with pics she would personally take of the vehicle. I waited almost 24 hours for the salesperson to put the figures we agreed upon down on paper so I could look over everything. After almost 24 hours I got a call from the salesperson saying that they could not sell it for the price they had agreed upon and gave a BS excuse about not being able to go below an internet posted price. Very disappointing experience and very poor customer service!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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bad business

bought new car and already have problems with it that they refused to fix even when it went into recall they ignored my calls. stating that i must have done something wrong

bad business

bought new car and already have problems with it that they refused to fix even when it went into recall they ignored my calls. stating that i must have done something wrong

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Jeep Cherokee

Julie is a great sales person. Everything went better then I thought. I love my new Jeep. I am telling everyone that I no that needs a vehicle to go see Julie.

New Jeep Cherokee

Julie is a great sales person. Everything went better then I thought. I love my new Jeep. I am telling everyone that I no that needs a vehicle to go see Julie.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely FABULOUS service!

This is the second car that I've bought with Legacy. My family and I have recommended them to multiple people and many other family members. Nine family members have gotten cars from here and love Legacy as well. They new me when I walked into the dealership, stayed with me and constantly made sure I was getting serviced even though they were very busy. Overall it was a fantastic day. I got an amazing trade in value for my car, even with the payoff, and an even better deal on the one that I purchased. They made me feel like family!

Absolutely FABULOUS service!

This is the second car that I've bought with Legacy. My family and I have recommended them to multiple people and many other family members. Nine family members have gotten cars from here and love Legacy as well. They new me when I walked into the dealership, stayed with me and constantly made sure I was getting serviced even though they were very busy. Overall it was a fantastic day. I got an amazing trade in value for my car, even with the payoff, and an even better deal on the one that I purchased. They made me feel like family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience All Around

Overall satisfied with my experience that I received at Legacy! I will tell my friends about the dealership.

Great Experience All Around

Overall satisfied with my experience that I received at Legacy! I will tell my friends about the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying car made easy!

I am very pleased and will tell all my friends about Legacy Automotive.

Buying car made easy!

I am very pleased and will tell all my friends about Legacy Automotive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought new car

The service was very great and they helped me a lot *Just bought my first car*

Bought new car

The service was very great and they helped me a lot *Just bought my first car*

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Love my new car

exciting, easy, cooperative, very smooth process....................................

Love my new car

exciting, easy, cooperative, very smooth process....................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best in class!

OVER ALL MY EXPERANCE WAS VERY GOOD ...................

Best in class!

OVER ALL MY EXPERANCE WAS VERY GOOD ...................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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