Reviews
Knowledgeable, helpful, trustworthy, understanding, above
Knowledgeable, helpful, trustworthy, understanding, above and beyond, meets my needs and expectations for my vehicles
Knowledgeable, helpful, trustworthy, understanding, above
Knowledgeable, helpful, trustworthy, understanding, above and beyond, meets my needs and expectations for my vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Came in for a free oil change, ended up paying over $800
Came in for a free oil change, ended up paying over $800 to change a bunch of needless fluids. Two days after the oil change the plug for my oil pan become dislodged disabling my vehicle and spraying oil everywhere. Unbelievably bad experience. If I didn't have a warranty with them I'd never use their service.
Came in for a free oil change, ended up paying over $800
Came in for a free oil change, ended up paying over $800 to change a bunch of needless fluids. Two days after the oil change the plug for my oil pan become dislodged disabling my vehicle and spraying oil everywhere. Unbelievably bad experience. If I didn't have a warranty with them I'd never use their service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience, no pushy salespeople, no added fees or
Great experience, no pushy salespeople, no added fees or mandatory additional ons, everyone friendly and very open to questions. Quickly gave the answers, and never said oh I can't do that. Process went smoothly and I got the truck I've been looking for, at a price I could afford.
Great experience, no pushy salespeople, no added fees or
Great experience, no pushy salespeople, no added fees or mandatory additional ons, everyone friendly and very open to questions. Quickly gave the answers, and never said oh I can't do that. Process went smoothly and I got the truck I've been looking for, at a price I could afford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! It's our pleasure to help you find the perfect vehicle. We appreciate you choosing to work with us, and hope you're enjoying your new truck!
Justin Rowan was great to work with.
Justin Rowan was great to work with. I told him where I needed to be on the vehicle. He got me the price I wanted. It was a great experience overall.
Justin Rowan was great to work with.
Justin Rowan was great to work with. I told him where I needed to be on the vehicle. He got me the price I wanted. It was a great experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to help you get a great deal! Thanks for choosing to work with us. We hope you're enjoying your new car!
Good professional work, on time and I look forward to
Good professional work, on time and I look forward to working with them again on my 2023 jeep gladiator
Good professional work, on time and I look forward to
Good professional work, on time and I look forward to working with them again on my 2023 jeep gladiator
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help- looking forward to seeing you again!
Cochran staff are great & understand me & my Jeep, Larry,
Cochran staff are great & understand me & my Jeep, Larry, best. It's possible to understand a complex vehicle, but owners are tough. They personalize possessions & embue them with character they decline if asked. I appreciate the tender, compassion for Larry's unique style.
Cochran staff are great & understand me & my Jeep, Larry,
Cochran staff are great & understand me & my Jeep, Larry, best. It's possible to understand a complex vehicle, but owners are tough. They personalize possessions & embue them with character they decline if asked. I appreciate the tender, compassion for Larry's unique style.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your great experience with us! We hope for the opportunity to work with you again.
They did a Great job, good communication.
They did a Great job, good communication. On time and for the cost identified in advance.
They did a Great job, good communication.
They did a Great job, good communication. On time and for the cost identified in advance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our pleasure to help! Please let us know if there's anything else we can do to assist. We hope to see you again!
Great dealership.
Great dealership. They fit me in their schedule to fix my truck. Thought it would take a week but it was only 3 days.
Great dealership.
Great dealership. They fit me in their schedule to fix my truck. Thought it would take a week but it was only 3 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road and running smoothly! Please let us know if there's anything else we can do to assist.
I can’t say enough good words about this dealership.
I can’t say enough good words about this dealership. Everyone was very nice and answered all my questions. Would definitely recommend this dealership to all my family and friends.
I can’t say enough good words about this dealership.
I can’t say enough good words about this dealership. Everyone was very nice and answered all my questions. Would definitely recommend this dealership to all my family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the glowing review! We appreciate your recommendation, and look forward to working with you again.
I was told my wait time for service would be 45 minutes.
I was told my wait time for service would be 45 minutes. It was only 25 minutes, my repair was made, my tire pressure was checked, and my truck was washed as well! I don't remember the last time I had such efficient service anywhere! Absolutely commendable!!!
I was told my wait time for service would be 45 minutes.
I was told my wait time for service would be 45 minutes. It was only 25 minutes, my repair was made, my tire pressure was checked, and my truck was washed as well! I don't remember the last time I had such efficient service anywhere! Absolutely commendable!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to help get you back on the road with the service you need! Thank you for choosing to work with us. We hope to see you again!