Meet Jim Preston

Great selling you a GMC vehicle, but it turned into a lemon within the first 2 months. Then the dealership managers stopped any support. One comment "well we did not make the pickup". Process took 6 plus months to resolve with no help from the Markley dealership. Asked for refund on after market part for 4 months, for a part that was ordered and never received. Asked for help on who contact for stating the buy back process, and it was a drag your feet, not the dealership problem. Asked for loaner car during the repair process (when we thought it could be repaired) and Markley said there is a waiting list, or we could went a car (would not be fully reimbursed from GMC if we did). waited and waited for communication from Markley....and they would not help, several areas of the managers contributed to this low rating. a "0" for after sales support. If you get a lemon from here and do the buy back process, make sure to take any after MFG parts off of the vehicle. Also make sure to cancel any extended warranty purchased and get a refund. Lost $2K+ on a GMC truck only driven 2200 miles and would have lost an additional $5K if we listened to the Markley managers (or lack of information). Not a good experience.

Drake was a pleasure to work with. I originally came in for a Camry that I had seen online and walked out with a Kia Sedona. Drake did everything he could to find a vehicle for me that would fit my budget. Thank you as well to the sales manager and Jay the other salesman who helped finish up the sale when Drake was out. I would highly recommend these gentlemen and Markley Motors