Mercedes-Benz of Northlake

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
92 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 9, 2019

    Great service, quick and clean waiting room. Nice service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We truly appreciate your kind words Jacquelyn. Its a pleasure to have serviced your vehicle needs!

  • 5.0 out of 5
    October 9, 2019

    Lenny from the parts department has provided friendly and thorough service on each of our orders.

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    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to leave us a positive review! We are happy Leonard provided you 5-Star customer service!

  • 5.0 out of 5
    October 9, 2019

    Anthony Montgomery did an excellent job providing me with all the information I needed. He made the experience enjoyable and will definitely be coming... back for my next vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your positive feedback, Anthony! We are happy Anthony Montgomery provided you a great experience!

  • 5.0 out of 5
    September 26, 2019

    Lenny did a great job getting parts to us nice and early and very respectful

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    It is great to see you had such a positive experience with Leonard!

  • 5.0 out of 5
    September 25, 2019

    Quality customer service from everyone in the service department

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your positive feedback, Amy Jo! We are thrilled to hear our service department met your expectations! Have a great day!

  • 5.0 out of 5
    September 25, 2019

    Excellent customer service . Speedy service . Very cordial and friendly

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We truly appreciate your 5-Star rating, Rosita!

  • 5.0 out of 5
    September 16, 2019

    Shinya was great. He was very patient and knowledgeable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jasmine, thank you for sharing your experience with Shinya! We are thrilled to hear he was able to provide you excellent customer service and made you...r experience great! Congratulations on your new vehicle!

  • 5.0 out of 5
    September 3, 2019

    Whenever I have questions about the service that I have received, the sales guys are always willing to explain to me what was done to my car in detail... and show me what was done.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Capathyia, we are so happy to read such a great review about Mercedes-Benz of Northlake!

  • 5.0 out of 5
    August 16, 2019

    MB of north lake has always been my first stop for a new vehicle . They always put your first, going above and beyond to accommodate your needs. I can... thank this team enough for the courtesy and professionalism during my purchase and service maintenance.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your positive review, William! We are honored to have received 5-Stars. We are very happy to have provided you with such a positive expe...rience!

  • 5.0 out of 5
    August 13, 2019

    We really enjoyed working with Paul during the process of purchasing our vehicle. He was knowledgeable and made sure we got the best deal possible for... our vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words Robert! We are thrilled to hear Paul provided you with an easy and enjoyable sales process. Welcome to the Mercedes-Benz... of Northlake family!

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