Chrysler Jeep Dodge RAM of Rockville

Horrible scamming dealership just look at how many lawsuits they have generated just in the last 20 years screwing over the general public here in Rockville Md. Brian Ferguson who was working with them

I was unhappy with the tactics. Please read my email below to the used car sales mgr. who was dealing with me. Hello Marius. I was hoping you could explain something to me. When I first inquired about this car, it was early September and it was about $29,500. I was told the same thing you explained to me that as long as the offer was within two or $300 you could do that but that you just don’t have enough money in the cars to deviate. I see now that the price is all the way down to $26,700. That’s just shy of a $3000 drop. I was told they’re just wasn’t any room to move more than a few hundred dollars yet here we are at $26,700. . Please explain that to me. Again, if I can be out the door for $25,000 I’d be very interested. Thank you, Marius Sincerely Ken

Helen excelled in aiding my car purchase, guiding me through the process seamlessly and efficiently.

This dealership is very slow and would not process MD chesapeake tags. I will not recommend them for anything.

Helpful, responsible, patient, , I extremely recommend this dealership because of their knowledge and attitude towards customers.

Had a really smooth experience with everyone I worked with. Miguel was really great. He was upfront, knowledgeable, and not pushy at all. Will definitely go back to them again.

They do not recognize pricing. Given by cars.com. They don’t even acknowledge cars.com when mentioned there pricing shown is also after incentives that may be available so when you work out pricing keep that in mind.

I truly recommend Darcars Chrysler Dodge Jeep Ram of Rockville. My saleswoman Crystal was very helpful in finding me a Jeep Wrangler with all the specific upgrades I wanted. The manager, Layla, was very efficient and AMAZING at her job. She was extremely accommodating and well spoken. The finance guy, Ali, was also great. He walked us through everything and made sure we understood everything thoroughly. They have an amazing staff and I will definitely continue going to DARCARS of Rockville for all my car needs.

Worst dealership I ever dealt with. I am 82 years old and currently own 5 cars so I have dealt with a lot of dealers over the years. I looked at a 2022 Chrysler Pacifica listed at $33,435 on their lot in I offered $30K. They came down to $32,249 (3.5%). I increased my offer by 3.5% to $31.065. Then they Raised their price to more than $34,000. When it did not sell they moved it to another lot in Fairfax at the same price. Finally they called me and said they would agree to come back down to $32,249. I offered $32,000 and thought we were close to a deal. Then they said it would come to more than $36 ,000 after including certain mandatory fees, which they have to include. I said that seemed like a lot of extra fees, and I asked what they were. They told me that in addition to tax and licensing there was a "dealer fee" of around $1,000. I asked them what the fee included and they said it was the use of their computer program assembling the fees, or something like that. I said I wasn't going to pay their "dealer fee". This is price gouging pure and simple. I wonder how many other buyers have been coerced into paying this "dealer fee"?

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!