Reviews
Write a reviewGreat experience, highly recommend! (out of state)
I have not owned a car since I moved to NYC 14 years ago. I just changed jobs and needed a car for the new 40 mile commute, so I reached out to Kelvin and Affinity Automotive knowing my brother has bought his last five cars from Kelvin. With me in NY and Kelvin in Orlando, I wasn't sure what to expect. But, Kelvin delivered – definitely. Fundamentally, Kelvin established a strong sense of trust and instilled confidence that he had my interests at heart. His honesty / transparency, proficiency and friendliness made the process of buying a pre-owned car a really great experience, and I couldn't be happier with the end result. A big thanks to Kelvin and Affinity Automotive! Highly recommended!
Great experience, highly recommend! (out of state)
I have not owned a car since I moved to NYC 14 years ago. I just changed jobs and needed a car for the new 40 mile commute, so I reached out to Kelvin and Affinity Automotive knowing my brother has bought his last five cars from Kelvin. With me in NY and Kelvin in Orlando, I wasn't sure what to expect. But, Kelvin delivered – definitely. Fundamentally, Kelvin established a strong sense of trust and instilled confidence that he had my interests at heart. His honesty / transparency, proficiency and friendliness made the process of buying a pre-owned car a really great experience, and I couldn't be happier with the end result. A big thanks to Kelvin and Affinity Automotive! Highly recommended!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service clean cars and very courteous
I live in the virgin island and I buy cars from all over the US but since I was told about Affinity Automotive It is a one stop shop. I have purchased over 8 suv's and the owner Kelvin took care of everything including Taking it to the shipping port with no worries for me since I live in the island. It hard to trust someone so far away but all my cars look good works and runs great, clean in and out, I would recommend Affinity Automotive and day. 5 Stars no doubt
Great service clean cars and very courteous
I live in the virgin island and I buy cars from all over the US but since I was told about Affinity Automotive It is a one stop shop. I have purchased over 8 suv's and the owner Kelvin took care of everything including Taking it to the shipping port with no worries for me since I live in the island. It hard to trust someone so far away but all my cars look good works and runs great, clean in and out, I would recommend Affinity Automotive and day. 5 Stars no doubt
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Dealership
After having an awful experience dealing with Roadloans finance company who told me I was approved for the vehicle i had chosen from Affinity Automotive only to call days later telling me they would no longer finance the vehicle I had chosen I was worried that not only would I lose the car I wanted but I would also lose the time and money I invested in my journey to Orlando from Jax. Doing business with Kelvin and Affinity Automotive however was a breath of fresh air. It is rare to find a Dealership with the integrity, honesty, and commitment to help the customer the way Kelvin and Affinity Automotive showed throughout the process of selling me my vehicle. They treated me like a human being first, and not just another sale to push through the door. Furthermore Kelvin and Affinity Automotive went above and beyond and were able to help me finance the car through their lender at a much lower rate than I originally would have payed through Roadloans. Bottomline Affinity Automotive turned a nightmare into a much better situation.
Excellent Dealership
After having an awful experience dealing with Roadloans finance company who told me I was approved for the vehicle i had chosen from Affinity Automotive only to call days later telling me they would no longer finance the vehicle I had chosen I was worried that not only would I lose the car I wanted but I would also lose the time and money I invested in my journey to Orlando from Jax. Doing business with Kelvin and Affinity Automotive however was a breath of fresh air. It is rare to find a Dealership with the integrity, honesty, and commitment to help the customer the way Kelvin and Affinity Automotive showed throughout the process of selling me my vehicle. They treated me like a human being first, and not just another sale to push through the door. Furthermore Kelvin and Affinity Automotive went above and beyond and were able to help me finance the car through their lender at a much lower rate than I originally would have payed through Roadloans. Bottomline Affinity Automotive turned a nightmare into a much better situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Affinity is a yardstick for excellence and quality: "Be a yardstick of quality. Some people aren't used to an environment where excellence is expected." Steve Jobs
Excellent Service
Affinity is a yardstick for excellence and quality: "Be a yardstick of quality. Some people aren't used to an environment where excellence is expected." Steve Jobs
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shun, Thank you for your wonderful review! Affinity Automotive is here for any Of your automotive needs and will always give you quality and honesty in our work. We want our customers to feel as though they are part of the family!
Honesty
Kelvin was very honest I told him what were my expectations and needs also past experiences with other dealers. I left about four dealers before his because of lies and think us as a consumers don't have a clue, but he even went out of his way a got me the vehicle we need as an family for the price we could afford.
Honesty
Kelvin was very honest I told him what were my expectations and needs also past experiences with other dealers. I left about four dealers before his because of lies and think us as a consumers don't have a clue, but he even went out of his way a got me the vehicle we need as an family for the price we could afford.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr. Torres, We Pride ourselves on being A Honest Dealer! Thank you So much for you review! Again We hope you and your family enjoy your vehicle.
Best dealership in Orlando
Kelvin is a true professional. I will not shop anywhere else. Service after the sale was truly impressive. Few times in my life have I met a business man that truly looks out for his customer.. Kelvin does! Great person and a friend for life!
Best dealership in Orlando
Kelvin is a true professional. I will not shop anywhere else. Service after the sale was truly impressive. Few times in my life have I met a business man that truly looks out for his customer.. Kelvin does! Great person and a friend for life!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Affinity is a one stop shop. You can purchase new/used cars, they take trade-ins, have a service shop for repairs and you can get your car wash/detailed all at the same spot. The staff is exceptional, they focus on your needs. They got me financed with a company that was able to keep my payments within my budget and my car was paid off in a year. YAY Affinity, you guys rock!
Great Service
Affinity is a one stop shop. You can purchase new/used cars, they take trade-ins, have a service shop for repairs and you can get your car wash/detailed all at the same spot. The staff is exceptional, they focus on your needs. They got me financed with a company that was able to keep my payments within my budget and my car was paid off in a year. YAY Affinity, you guys rock!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
I have been using the repair services of Affinty Automotive for several years. I have trusted their expertise and I have not been disappointed.
Great service
I have been using the repair services of Affinty Automotive for several years. I have trusted their expertise and I have not been disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Service!! Best dealership
Affinity Automotive is the best I will never go to another dearlership. Friendly, great service and the staff puts your car buying stresses at ease. Affinity Automotive has earned a life long customer.
Awesome Service!! Best dealership
Affinity Automotive is the best I will never go to another dearlership. Friendly, great service and the staff puts your car buying stresses at ease. Affinity Automotive has earned a life long customer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honesty, integrity, top notch professionalism
It's not often that I come across someone in the auto business that I would trust my wallet with...that is until I discovered Kelvin and team at Affinity Automotive. I was referred to Kelvin by my sister-n-law who had a great buying experience. I will never go anywhere else. Here's what you get: - a true, genuine professional. You will be treated with respect. Your voice will be heard. Just a great guy to do business with. - ton of experience. Kelvin knows his stuff, even better than the local BMW dealership that I made the mistake of visiting only once. - honesty and integrity; service first mentality. Kelvin takes care of his customers, only recommends needed repairs and provides advice on how to save money. He looks after his customer's pocket. Rare, indeed. - loyalty; my desire to continue to do business with Affinity is strong; Kelvin's loyalty to his customers is equally strong. From dropping me off at work to staying open late to meet my needs, he is there when I need him. If you're looking for a vehicle or are in need of service, give Affinity the opportunity to show you what they are made of. You will not be disappointed.
Honesty, integrity, top notch professionalism
It's not often that I come across someone in the auto business that I would trust my wallet with...that is until I discovered Kelvin and team at Affinity Automotive. I was referred to Kelvin by my sister-n-law who had a great buying experience. I will never go anywhere else. Here's what you get: - a true, genuine professional. You will be treated with respect. Your voice will be heard. Just a great guy to do business with. - ton of experience. Kelvin knows his stuff, even better than the local BMW dealership that I made the mistake of visiting only once. - honesty and integrity; service first mentality. Kelvin takes care of his customers, only recommends needed repairs and provides advice on how to save money. He looks after his customer's pocket. Rare, indeed. - loyalty; my desire to continue to do business with Affinity is strong; Kelvin's loyalty to his customers is equally strong. From dropping me off at work to staying open late to meet my needs, he is there when I need him. If you're looking for a vehicle or are in need of service, give Affinity the opportunity to show you what they are made of. You will not be disappointed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase