I had a terrific experience at Winslow; the employees were friendly, helpful, and very accommodating. They even stayed over an hour and a half past closing... time to ensure I was satisfied and happy with my purchase. I couldn't have asked for a better experience and I would highly recommend Winslow to anyone looking to purchase or lease a BMW.
As usual outstanding support from the sales team in terms of providing information on both the new vehicle and the trade-in. The purchase process was simple... and straightforward with close attention being paid to customer needs and requirements. This is the second vehicle we have purchased from this dealership. We are very pleased with the customer service and support and pleased to be part of the Winslow BMW family of customers.
I recently purchased 550i-X from Winslow BMW. Colin Clinton was the sales person with whom I dealt. There was no pressure whatsoever, but over the course... of several days and test drives in 5-6 different models he was patient, professional, very knowledgeable, and an absolute pleasure to deal with. I also got to know Gregg Randolph, the managing partner of the company. He personally made sure that every aspect of my experience from financing to the final detailing of the car was taken care of to my complete satisfaction and beyond my expectations. I cannot say enough regarding how impressed I am with both the people and the service I received at Winslow BMW. I recommend them without reservation to anyone who is looking for not just an outstanding automobile, but outstanding customer service as well.
Thank you for the review, John! We're very happy to hear that you had a great experience with Colin and Gregg. Each and every member of our team is de...dicated to providing personalized service and treating our customers with the respect they deserve. Congratulations on your purchase!
We leased a 430xi Grand Coupe. Every individual in every department is unbelievable knowledgeable. More importantly, they all are good people with kind... hearts! Highly recommended!
Congrats on your new 430xi Grand Coupe, Jason! It is always a pleasure to hear our customers leave our dealership feeling very satisfied with their pu...rchase. We greatly appreciate your business and look forward to seeing you again for all your future car needs!
Went to look at a CPO X3 and received zero pressure to buy, and no sales tactics of any kind. Darren was perhaps the best car salesperson I have ever... encountered. If everyone was like he is, there would not be a stereotype of car dealers. We bought the car, and my wife said she would send our kids there.
We appreciate your review, Doug! We're glad to hear that Darren provided you with such hassle-free service. Our team is proud of our friendly, helpf...ul atmosphere. We look forward to seeing you and your family again - thank you for your business!
I had some repair work done on my 2005 BMW. The repairs themselves were fine. And the customer service was decent concerning scheduling and payment.... It was not the most impressive experience (dealer or independent) that I've had with repairs. They were also slow to update information. I was still receiving calls and emails months after switching shops, which is why I would say customer service overall is average. For what I needed, they got the job done without a back breaking experience. Although I also received recommendations to other local shops, which left me with mixed questions.
Anthony, thank you for taking the time to share your recent experience with us. We are very disappointed to hear that you did not receive the award-wi...nning customer service that we strive for. We have a genuine care for each and every customer that we do business with. I would enjoy learning more about your visit so I can figure out where things went wrong. It is very important to us that we find a way to resolve this. Please reach out to me at your earliest convenience. Thank you again for bringing this to my attention. - Scott Lord, Director of Business Development 877-461-6421
Worked with Darren Nicholson. He made the experience fun and enjoyable. Car was a great price and finance manager Jim made things very easy for me.
Ray, thanks for sharing your review! We're happy to hear that Darren and Jim were so helpful. We appreciate your business, we hope to see you again!
I was recently in the market for a new electric vehicle and test drove the BMW i3 with Grayson and was amazed at how much fun it was to drive and how... much I can actually save without buying gas. Winslow BMW did a great job for me they made the process simple and painless. I would highly recommend them and will shop there again
Thank you for your recommendations, Jack! I am happy to hear that Grayson informed you well on the BMW i3 during your visit to Winslow BMW. Should you... need anything in the future, please do not hesitate to reach out.
Todd Dyer is one of the most professional salesman that I have ever dealt with in my 20+ years and buying vehicles. He is a huge asset to Winslow BMW.... Best experience ever! I will definitely buy from this gentleman no matter where he works .
Hello, Lolla! Thank you for leaving us a positive review. We are happy to hear Todd provided you with an excellent experience. We will be sure to pass... along your compliments to him. Should you need anything, please contact us!
I recently came in and worked with Darren Nicholson. He was enjoyable and professional. I recommend Darren to anyone looking to purchase a vehicle.
Hi, Jason! Thank you for the great feedback and recommendation on Darren. He is a great asset to our team and he will be thrilled to hear your complim...ents. We appreciate our business and we hope to see you again soon!