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Criswell Chevrolet GMC

(2,353 reviews)
Visit Criswell Chevrolet GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:30pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:30pm
Tuesday 9:00am–9:00pm 7:00am–7:30pm
Wednesday 9:00am–9:00pm 7:00am–7:30pm
Thursday 9:00am–9:00pm 7:00am–7:30pm
Friday 9:00am–7:30pm 7:00am–7:30pm
Saturday 9:00am–6:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2015 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

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New (240) 658-8082 (240) 658-8082
Used (240) 658-8081 (240) 658-8081
Service (240) 658-8077 (240) 658-8077

Inventory

See all 265 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2000.
We listen and you matter because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM Honda Nissan FIAT Commercial Trucks and Isuzu Trucks.

At Criswell you the customer are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.
We listen and you matter because We're Driven by YOU!

Service center

Phone number (240) 658-8077

Service hours

Monday
7:00am–7:30pm
Tuesday
7:00am–7:30pm
Wednesday
7:00am–7:30pm
Thursday
7:00am–7:30pm
Friday
7:00am–7:30pm
Saturday
7:00am–6:00pm
Sunday
Closed

Meet our employees

Richard Beckett headshot
Richard Beckett
Pre-Owned Sales rbeckett@criswellauto.com
(60 reviews)
Scott LeStrange headshot
Scott LeStrange
New Vehicle Sales slestrange@criswellauto.com
(37 reviews)
Skyler Farr headshot
Skyler Farr
New Vehicle Sales sfarr@criswellauto.com
(26 reviews)
Tamiko Inman headshot
Tamiko Inman
New Vehicle Sales tinman@criswellauto.com
(11 reviews)
Jason Witte headshot
Jason Witte
General Sales Manager jwitte@criswellauto.com
(87 reviews)
Brian Norwood headshot
Brian Norwood
New Vehicle Sales bnorwood@criswellauto.com
(60 reviews)
Mike Furman headshot
Mike Furman
New Vehicle Sales Mfurman@criswellauto.com
(325 reviews)
Dina Bartolomeo headshot
Dina Bartolomeo
Service Advisor dbartolomeo@criswellauto.com
(99 reviews)
Mike McCormick headshot
Mike McCormick
Service Manager mmccormick@criswellauto.com
(15 reviews)
Rob Flowers headshot
Rob Flowers
Finance Manager rflowers@criswellauto.com
(82 reviews)
Greg Hoffman headshot
Greg Hoffman
Finance Manager greghoffman@criswellauto.com
(55 reviews)
Joey Ryall headshot
Joey Ryall
New Vehicle Sales jryall@criswellauto.com
(41 reviews)
Kevin Szot headshot
Kevin Szot
Executive Manager kszot@criswellauto.com
(32 reviews)
Mike Cohen headshot
Mike Cohen
Finance Director mcohen@criswellauto.com
(25 reviews)
Kerry Hughes headshot
Kerry Hughes
Pre-Owned Sales khughes@criswellauto.com
(16 reviews)
Ron Karolick headshot
Ron Karolick
Service Director rkarolick@criswellauto.com
(15 reviews)
Ralph Hildebrand headshot
Ralph Hildebrand
Pre-Owned Sales rhildebrand@criswellauto.com
(14 reviews)
Dan Hornick headshot
Dan Hornick
Commercial Sales dhornick@criswellauto.com
(12 reviews)
Barry Lucey headshot
Barry Lucey
Commercial Sales blucey@criswellauto.com
(9 reviews)
Nick Campuzano headshot
Nick Campuzano
New Vehicle Sales ncampuzano@criswellauto.com
(7 reviews)
Aundre Davidson headshot
Aundre Davidson
New Vehicle Sales adavidson@criswellauto.com
(7 reviews)
Gill Keller headshot
Gill Keller
Commercial Sales gkeller@criswellauto.com
(7 reviews)
Tyler Witt headshot
Tyler Witt
Service Manager twitt@criswellauto.com
(6 reviews)
Knox Masiyakurima headshot
Knox Masiyakurima
Pre-Owned Sales kmasiyakurima@criswellauto.com
(5 reviews)
Brian Batson headshot
Brian Batson
Pre-Owned Sales Manager bbatson@criswellauto.com
(4 reviews)
Gary Heflin Jr headshot
Gary Heflin Jr
Internet Sales Manager gheflin@criswellauto.com
(4 reviews)
Tony Bartolomeo headshot
Tony Bartolomeo
Commercial Sales Manager tbartolomeo@criswellauto.com
(3 reviews)
Tom Rawson headshot
Tom Rawson
Commercial Sales trawson@criswellauto.com
(3 reviews)
Clayton Weber headshot
Clayton Weber
Commercial Sales Manager cweber@criswellauto.com
(3 reviews)
Jose Arjona headshot
Jose Arjona
Pre-Owned Sales jarjona@criswellauto.com
(2 reviews)
Esteban Mesa headshot
Esteban Mesa
Pre-Owned Sales Manager emesa@criswellauto.com
(2 reviews)
Kevin Ferguson headshot
Kevin Ferguson
Pre-Owned Sales kferguson@criswellauto.com
(1 review)
Foster Gambrell headshot
Foster Gambrell
Commercial Sales fgambrell@criswellauto.com
(1 review)
Jordan Keen headshot
Jordan Keen
Commercial Sales jkeen@criswellauto.com
(1 review)
Larenz Butler headshot
Larenz Butler
New Vehicle Sales lbutler@criswellauto.com
Chris Perez headshot
Chris Perez
Pre-Owned Sales chrisperez@criswellauto.com
Tom Sauvage headshot
Tom Sauvage
Commercial Sales tsauvage@criswellauto.com
Finn Schap headshot
Finn Schap
New Vehicle Sales fschap@criswellauto.com
Julian Vaughn headshot
Julian Vaughn
Pre-Owned Sales jvaughn@criswellauto.com
Helen Wube headshot
Helen Wube
Pre-Owned Sales hwube@criswellauto.com

Reviews

(2,353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Criswell Chevrolet GMC from DealerRater.

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Great price.

Great price. Very knowledgeable salesperson. Always keep informed of order status. The whole process from time of order to delivery of vehicle to CA went smoothly. My only complaint is that I wish I was informed of the 2026 model updates. If I would have kyanout these model changes I would not have placed an order for a 2025 model. I would have waited to place an order for the 2026 model. That’s life! I have been waiting over 65 years to purchase a Corvette, so I’m looking forward to taking delivery next week.

Great price.

Great price. Very knowledgeable salesperson. Always keep informed of order status. The whole process from time of order to delivery of vehicle to CA went smoothly. My only complaint is that I wish I was informed of the 2026 model updates. If I would have kyanout these model changes I would not have placed an order for a 2025 model. I would have waited to place an order for the 2026 model. That’s life! I have been waiting over 65 years to purchase a Corvette, so I’m looking forward to taking delivery next week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on this exciting purchase! We're happy to see you were pleased with your overall purchasing process and hope you enjoy your new Corvette!

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Bryan DeCarlo service advisor in service was exceptional,

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Bryan DeCarlo service advisor in service was exceptional,

Bryan DeCarlo service advisor in service was exceptional, since the moment I left my car for service and with all my concerns with warranty issues. He explained to me every step of the way, he called me every day to give me updates. I am beyond thankful I went I and had him as my advisor he told me what was needed after and felt no pressure. I am 100% happy with the service I received and from the team also working with him. He was really professional and polite and really smart at what his job is. I could keep going in bragging of the service I received. Hopefully people think same as me. Trust me I have had enough ther advisors and not even close to this kind of service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for sharing these kind comments and high star rating! We value your business and look forward to seeing you again when your vehicle is due for its next routine maintenance visit!

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Customer service is always great at Criswell.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

Customer service is always great at Criswell.

Customer service is always great at Criswell. They are communicative and knowledgeable. I would highly recommend them to anyone who needs their GM vehicle serviced or repaired!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Customer satisfaction is important to us, and it's rewarding to know you count on our team to provide a standout service event each time you visit our dealership. We value your business and sincerely appreciate your recommendations!

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The salesman worked with me over several months to get

The salesman worked with me over several months to get the vehicle I wanted at a fair price.

The salesman worked with me over several months to get

The salesman worked with me over several months to get the vehicle I wanted at a fair price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our top notch team is here to help with all of your automotive needs, and it's rewarding to know you were pleased with your overall experience at Criswell. We value your business and hope to be of service to you in the future.

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The dealership mad it easy to do everything over the

The dealership mad it easy to do everything over the phone and all I had to do was show up pay and drive.

The dealership mad it easy to do everything over the

The dealership mad it easy to do everything over the phone and all I had to do was show up pay and drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our goal to offer a simple and seamless vehicle buying event, and it's rewarding to know you were pleased with the results. Thanks again for choosing Criswell!

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Bryan was awesome to work with.

Bryan was awesome to work with. Always a step ahead of my questions. I appreciate eveything he did for us.

Bryan was awesome to work with.

Bryan was awesome to work with. Always a step ahead of my questions. I appreciate eveything he did for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's our goal to provide an excellent experience at Criswell, and we are happy to see you were pleased with your experience. Don't hesitate to reach out with any other questions about the service your vehicle needs to stay well maintained.

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Criswell was easy to work with.

Criswell was easy to work with. I bought my Corvette from them from out of state. I’m in Utah. First time I’ve ever purchased a car that way but they made it easy to do. They were able to arrange the shipping and had the car delivered to my front door. Overall it was a smooth process. Thanks again.

Criswell was easy to work with.

Criswell was easy to work with. I bought my Corvette from them from out of state. I’m in Utah. First time I’ve ever purchased a car that way but they made it easy to do. They were able to arrange the shipping and had the car delivered to my front door. Overall it was a smooth process. Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Criswell! Our courteous and capable team is quite familiar with working with out of state buyers and is dedicated to delivering an exceptional purchasing process from start to finish. We are happy to see you were satisfied with your experience and welcome you to reach out if we can be of additional assistance.

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I love working with Charles, I pull right in, tell him I

I love working with Charles, I pull right in, tell him I need an oil change and whatever other maintenance concerns I have and he always has me out of there with a ride to work in minutes. He is a delight and always has my Tahoe washed for me. I really appreciate how well he listens and suggests but never pressures. A gentleman.

I love working with Charles, I pull right in, tell him I

I love working with Charles, I pull right in, tell him I need an oil change and whatever other maintenance concerns I have and he always has me out of there with a ride to work in minutes. He is a delight and always has my Tahoe washed for me. I really appreciate how well he listens and suggests but never pressures. A gentleman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's wonderful to know you can count on Charles to provide a standout service event here at Criswell. We appreciate the opportunity to work with you and look forward to seeing you soon!

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The sale process was smooth and efficient.

The sale process was smooth and efficient. I really appreciate the great customer service. Definitely will be back!

The sale process was smooth and efficient.

The sale process was smooth and efficient. I really appreciate the great customer service. Definitely will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Awesome! We value the opportunity to work with you and are happy to see you were completely satisfied with your recent experience at Criswell.

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brian was great!

brian was great! he helped me and my mom with everything we needed after my first car was totaled and i am very happy with my new car :)

brian was great!

brian was great! he helped me and my mom with everything we needed after my first car was totaled and i am very happy with my new car :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to see we were able to really help you out! Thanks so much for choosing Criswell for your recent purchase.

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