Ken Garff Volkswagen Orem

Katie was so helpful and explained things to me very well. Because the work was going to take so long, she got me an Uber back to my house as well as back to the dealership. Ngl I was not a fan of either of my Uber drivers, but that’s an Uber problem not a Katie or dealership problem. Definitely recommend!

Austin was super helpful with the purchase of our VW Atlas - informative and professional. Great experience in car shopping!

Paid a bit more than I planned but the service was great! Had an oil change and an inspection. Also had rock chips repaired before VW started their service

Bryan Harper was helpful, professional and answered all my questions. I would bring my vehicle back if needed. Thank you!

Easy to schedule online. Quick check-in process and staff is always friendly and helpful. They take time to explain everything and the turnaround time is good. Nice clean waiting area with drinks and snacks. They also offer an uber if needed which is so helpful for more extensive jobs on my vehicle. I often feel like a VIP when I’m there. They are not the closest dealership to me, however they are always worth the drive.

Korbin in the service department is amazing to work with. I would recommend service here anytime!

Had a great experience. Korbin helped me get the maintenance I needed on my Jetta while I was en route moving between states. He was kind, professional, and prompt in his communication. We were in and out very quickly! So grateful for the service & support during a stressful moment.

Ken Garff is an amazing dealer and service dept. They did an amazing job changing my daughter’s engine and communication was fabulous!! I highly recommend them and I will be buying from them for sure!!

I’m always treated well here. They’re usually right on time and do things efficiently. I like some of the service deals they give which saves me peace of mind that it’s done right at the dealership, though on other things they do charge dealership prices which is my only complaint.

I went in for an oil change and I got right in on time. Everything was done quickly and everything was toped up. Great job.