Phil Meador Toyota

Met with Casey the sales manager in October, 2024 to request to be placed on the list for 2025 Forerunner TRD Pro. Was told at that time there were no others on the list ahead of us. I asked if he needed a deposit and he said ”no, you’re first, no deposit needed.“ Since then I have spoken to Casey no less than 3 times and each and every time, I asked if he needed a deposit and he said “no.” We even discussed a preferred color. Yesterday, 6 March, I went in for my oil change in my Tundra and asked him when he thought our TRD PRO would be allocated / received by the dealership and if we could give him a deposit. He proceeds to tell me there are already several people in front of us on the waiting list. Really Casey? He came up with some xx story that he thought i wanted to test ride one first, which was a complete LIE. When I called him out on it, he said “I’m not going to be talked to like this.” Talked to how? Factually and honestly? Casey is the owner’s hunting buddy so I‘m sure nothing will come of this review. Here are a few adjectives I would use to describe the sales department under Casey’s ”leadership” or lack thereof: Dishonest, offensive, deceptive, good-ol-boy, disappointing, disingenuous, untrustworthy, irresponsible, arrogant and conniving. I will never purchase another vehicle from this dealership.

Bought a Camry with complete confidence in product. Also thankfully purchased extended warranty from Phil Meador Toyota. It has now been in the shop almost 4 months and they say no idea when they can get parts to fix the problem. They do not care becouse we are paying 15 dollars a day to them to rent a car from them. The so called warranty they charge for only was good for one week.this company is a rip off to its patrons.meadors only want your money then so called service is over.

Jenn was really good and is continuing to keep an eye out for a car for me!

Selling stolen property acquired in a different state is criminal and should be prosecuted as such. Nothing better than buying a truck fair and square then get it confiscated. Run away from it hey monopolize CPO market in Pocatello and resell stolen property.

BUYER BEWARE: Dealer is lazy got my license suspended and running a scam of a toyota dealer, sold me a certified pre owned car THAT IS NOT CPO!!!!!!! First time I posted a review I was immediately contacted by the dealer and begged to take it down. Even though they had messed up a lot of things I did it with no sort of benefit for me just a apology from a manager there, now I will post that and the fact that my CPO car I purchased is no longer a CPO. 3/19 I purchased / traded in my car for a toyota 4 runner that was a CPO via phone sign some paper work and had to drive 2 hours to get it the next day. Read over paper work let Casey know that the address was wrong and please change. Was told when I come to pick the car up it will be fixed. Go to pick up the car and was treated like I was inconvenience, and the address was still the wrong one.I got one key and asked for a spare, was told they will honor that and itll be shipped in a few weeks when they get it. I was told again itll be fixed and they will register it to the right address. Then was told " We dont anything for out of state purchases, you have to figure that out" Then they started actually doing their job and get the paper work to FL. Next part was indirectly their fault but they didnt change the address which unregistered my girlfriends car, and put her plates on mine and since my plates didnt get sent back they cancelled my license!!! Then I had to follow up a month AFTER my key was shipped and was told it was sitting in the mail room for a few weeks. They overnighted them ad I had them programmed with another dealer. A month and a half after I purchased this vehicle it was finally registered and I had a spare key. I write a review something like this and was contacted and begged for me to remove the review and a man of my word I did . Then I get contacted by Brandon who said my car was no longer CPO since toyota never approved it even though it was sold as CPO, I was told that I will get a 3rd party manufacture warranty and that it is the same and they are actually doing me a favor. With 0 and I mean 0 incentive they were just pushing me to sign this new contract and that it will be the same no price change nothing, no apologies just SIGN HERE and move on with your life. I signed nothing and at this point feel like corporations can do what ever they want and have 0 liability. After telling this manager everything that has gone wrong I was laughed at and mocked and told that me getting my license suspended was no fault on them. I reminded him about the address change and he did say "ya ok sure but we didnt suspend it" disgusted that I went to this place and fooled by the attractive pricing they have only to be told that it is what it is. The first person I spoke to had 3 people to call regarding the same issue. They are running a scam dont buy from them. Pay the extra and go to another dealer. I have a lawyer from Pocatello who is looking over everything and have my best interest in mind. DONT GO HERE!!!!

Kim Bassett, service department manager, was very helpful with a rental car situation. He really saved my bacon. Thanks.

very courteous receptive dealership. very happy with buying my car from them. Mark and Robyn extremely helpful.

I purchased a new 2023 4Runner TRD Pro in Solar Octane from them in May. Online purchase from out of state. Worked with Christian Hagler. What a great experience, even when buying "over the phone". Other dealers wouldn't even talk with me due to being out of state, and wanted over MSRP, and I contacted at least 20 dealerships in the Western states. Sales process was straightforward, honest, and didn't try to get me to buy things I didn't want. The deal was very simple, and quick, I never felt pressure to buy something I didn't want, including the "extended warranties" that some dealerships try to push. Would highly recommend Phil Meador, and Christian Hagler. My experience at least was top notch. Need more salesmen like Christian, and dealerships like Phil Hagler.

The salesman I spoke with was friendly and helpful and not pushy. I felt very comfortable talking with him.

Dan Leary and Mike in Finance were great to work with. Quick, easy, & streamlined. What buying a car should be.