Hanania Orange Park Mitsubishi

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 18, 2020

    Great job. I traveled from brunswick, ga and they worked me in without an appointment which was great. Will definitely be returning for future work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 22, 2020

    Very welcoming! They make it very easy to purchase a vehicle. They try to find the best deals for you and if there isn’t one at their dealership they make... sure to point you in the right direction. Ray Shahin is amazing! Really appreciate all that he does.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 16, 2019

    I want to take a minute to thank Chris Blackburn for a wonderful experience at Hanania Auto. He was extremely responsive without being annoying. Very... knowledgeable about the car I was interested in and even picked me up from the airport (I live out of town and the car I wanted was a limited edition). Thanks Chris!! HIGHLY recommended.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 17, 2020

    poor management, lied about a price of a truck,listed 7388, sit there 3 hours, and he told us it was a cash only after.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 5, 2020

    The service department was terrible and did not fix my car the way they said they would.They had to pick up the car to fix it again because when I was... on my way from the dealership the car cut off on me on the highway in the middle of traffic and l almost got hit by on coming traffic which almost lead to a fatality on the highway.l will never let this dealership service my car again.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 16, 2020

    Excellent customer service. Very laid back. Allowed us to look and drive until satisfied! Financing was a quick painless process. Will definitely return... in the future if our needs arise!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for the kind words. It was our pleasure to assist you with you transportation needs.If I can be of any assistance to you in the f...uture; please do not hesitate to let me know.Steven RotensteinGeneral Manager904-779-0071

  • 5.0 out of 5
    May 2, 2018

    i went in looking for a low mileage used car. Didn't find exactly what I was looking for but the General Manager (Tony Larizza) asked me what type of... vehicle I would prefer and what was my budget. He asked what options I would like, what color I would prefer. The next day he had located a vehicle that would be a perfect fit. Within the week the car was at the dealership and I went in for a test drive. Took my vehicle home the same day. Very professional dealership! I would highly recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2018

    Just purchased a pre-owned 2015 370Z Nismo from Fiat/Alfa Romeo, and the sales team went out of their way to make the experience a positive one. Mario... is a very conscientious salesperson, and was prompt answering all questions I had...largely by e-mail. Since my purchase was long-distance, the sales staff went the "extra mile" by meeting me halfway with the car when I took delivery -- something my wife and I really appreciated. I have been shopping for months for this particular car, and tried dealing with many different salespeople across the southeast. Mario gets the highest marks and my recommendation as a tremendous asset to this dealership. He is not a stereotypical salesperson, but listens attentively and treats others with respect. I wish I knew people shopping for a car, because I would definitely send them his way!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    April 13, 2017

    Rolondo steals his salesmen commission...Jack the owner is okay with that because he too steals his salesmen commission. The money the "give" you on your... trade in they don't actually give you they sneak it Right back in the price of the car. Read EVERYTHING. Don't act in haste. DO NOT accept the 1st offer, haggle because they need your business and you are being lied to mislead and deceived any way. I suggest you shop somewhere else but if you just must shop here. Be smart about it. Do not deal with Rolondo or Mike.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 29, 2016

    Rude. Pushy. They are always playing games. Worst car buying experience by far. Sales guys are very shady. Stay away.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews