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Demontrond Buick GMC

(499 reviews)
Visit Demontrond Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–3:00pm
Sunday Closed Closed
New (866) 249-0243 (866) 249-0243
Used (855) 348-3584 (855) 348-3584
Service (888) 622-2113 (888) 622-2113

Reviews

(499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Demontrond Buick GMC from DealerRater.

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Juan Liscano always provides the best of customer service

Juan Liscano always provides the best of customer service and buying experience!! Always goes beyond expectations of what a customer expects. Stephen R in service also provides the best experience when getting you vehicle serviced and getting back to you in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're grateful for your fantastic feedback, Hbahena24! Our team works hard to ensure a seamless and enjoyable experience for all our customers. It's wonderful to hear we achieved that for you. Congratulations on your new vehicle, and we look forward to seeing you again!

Juan and Gilbert were very friendly and helpful

Juan and Gilbert were very friendly and helpful throughout the whole process. Great car shopping experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Edgar, we’re overjoyed by your amazing feedback! Knowing that Juan and Gilbert provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you. Have a fantastic time with your new vehicle, and feel free to stop by anytime!

I've been to other Houston area GMC dealerships and have

I've been to other Houston area GMC dealerships and have been a repeat customer at DeMontrond GMS (Spring) for the past 3 years. This last time, I was super happy with the constant communication from my new service advisor, Tre Dawson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day, Fmvoxx! We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

Fantastic service.

Fantastic service. Very efficient. Cost effective. The agent was super helpful and provided timely updates. He also explained ongoing maintenance coverage options and pricing. Super helpful. Highly recommend this dealership for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your kind words, Sheldonlangdon. Your positive review is the best encouragement for us to keep providing excellent service!

I was not looking forward to this process, but Juan at

I was not looking forward to this process, but Juan at Demontrond really made it as simple and painless as it could be. We were able to walk out with a new vehicle with as little pain as possible! I look forward to working with Juan again, but not for a while :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi MaoMonkey96, we’re overjoyed by your amazing feedback! Knowing that Juan provided you with exceptional service makes us proud. Your satisfaction is our priority, and we’re always here for you. Have a fantastic time with your new vehicle, and feel free to stop by anytime!

It was difficult at first but Juan came through getting

It was difficult at first but Juan came through getting us approved for a newer car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share with us, Emily! The goal of our team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs!

Found it to be a very easy, quick buying experience.

Found it to be a very easy, quick buying experience. Juan Liscano was a pleasure to deal with. I stopped by, unannounced, to look at a vehicle and Juan matched the discount I’d been offered on another vehicle, told me I’d be out in 45 minutes and he was right. I’ve bought dozens of vehicles in my lifetime and this was among the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your glowing review, TXP8RIOT! Juan and the entire team strive to make every car-buying experience enjoyable and stress-free. We're delighted to hear you were happy with our service. Please feel free to reach out for any future assistance!

They had great service.

They had great service. Were approached quickly and politely and were shown the card we requested in no time. Raymond was a great sales associate and very friendly. Veronica and Christian in the finance office were polite and personable and took care of us.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashtyrose4112, thank you for the review and kind words about Raymond! We work hard to make purchasing a vehicle from us pleasant and we are so glad it shows. Wishing you many happy miles ahead!

Had service done on truck if the system check is complete

Had service done on truck if the system check is complete wiper fluid would full

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ryntwo, improving our service is our top priority. We appreciate your feedback, as it helps us become better for our valued customers. If you need anything, please don’t hesitate to reach out or visit us!

Everyone l came in contact with was very helpful and

Everyone l came in contact with was very helpful and friendly. Juan and Veronica went out of their way to make sure l had all the information and Juan personally picked me up at the airport and brought me to the dealership to close out the deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your kind words, andersonrandy218! Your positive review is the best encouragement for us to keep providing excellent service! Congratulations on your new vehicle!