Demontrond Buick GMC

The team may me feel at ease, and assured me that everything would be fine. Very professional team.

Service does not know what they're doing, do not know their own inspection process, sold me CPO without doing the inspection they advertised 172point.

We had a quick response to our email and our request for the discount we needed was quickly accepted. We were happy to drive a little farther away from home to pick the car up in exchange for their great deal. Thank you for making car buying easy for once!

While I was there Mr. Omar and Mr. Daniel did a great job to ensure my truck received the proper service repair for the computer shutting down the engine. While I was waiting for the diagnosis on this problem they made sure that I was comfortable in the waiting area. Once it was determined what needed to be done, I was given a loaner truck to drive while my truck was being repaired. Thanks for great Service Advisors. They made my experience there as comfortable as possible.

Bought 2 vehicles from here. Serviced at dealerships near my residence. Services on time every time. Dealership Demontrond told me while buying vehicles I could take them to other dealerships! Never told me to call the number every time! I will never buy from them again and will make sure all my friends know of this scam. Told Bill that I can prove that both vehicles have been serviced from my records. He didn't care! Said warranty was voided.

If they recommend anything it must be done on your voided, period the end. The service advisor never said a word, so here's an idea. I am about to buy two Toyota trucks, NOT from demontrond

I met and got to know Sam Amer over about 3 days of negotiation on the price of a 2016 GMC Yukon XL Denali that I ended up purchasing on Monday February 22. Sam was always extremely friendly, very responsive, and did everything he could do to make sure I had a great sales experience. Sam's manager Fred was also very helpful and instrumental in the process. I would absolutely buy from DeMontrond GMC again in the future.

Recently moved to Texas, first time at dealership, everything was handled quickly, professionally and in a satisfactory manner.

Took my hummer in for a leak took 3 months to fix it insurance was paying for it so I got a rental for 1 month the other 2 months I had to rent out of pocket! They claimed a part was back ordered, but when I made noise it came in within 2 days! The parts did not look new to me I don't think they changed it. When I did get my truck back there was a rattling on the driver side like they left sone thing undone. When it started raining again the truck was now leaking again but from a different area. The service advisor was not working there no more another person had to help me, the manager was no help nor was the guy above him! They speak to you in a horrible manner and lies to your face! I am dealing with them nown trying to get this new leak from no way fixed and I am told that I need to pay money out my pocket for something I am sure they caused! I am renting a vehicle while my truck is there already 2 days I think I am going to call GMC next and if that don't work I am going to a lawyer no assistance from these people customer service is terrible and they cost you more than what was original.

Recently I received a recall letter from GM on my 2004 Pontiac Vibe. I called the dealership the same day and was told that the part in question had to be ordered. The service advisor said that the part would be in next and wanted me to call to see if the part had arrived. Now, I am the customer. Why should I have to call? Shouldn't the dealership call me and let me know when the part arrives? Needless to say they never called back. I waited a couple of weeks and called again. This time the service advisor that answered the phone said he would look into it and would call me back. Here it is two and a half weeks later and still no call. So I called GM and they arranged for Munday Chevrolet to repair the car for me. I guess that unless you have a major repair job that you don't count.