Credit Union Car Finders

This is my worst car buying experience. I have called them more than 20 times in the past month. I only want my tags. No one will call back or answer the phone.

DO NOT BUY FROM THESE CROOKS. UNDER FEDERAL INVESTIGATION BY THE FTC. I PURCHASED A DAMAGED VEHICLE WITHOUT DAMAGES DISCLOSED. I SUED THEM IN COURT AND WON AND THEY WILL NOT PAY FOR THEIR BAD BUSINESS PRACTICES. NOW FILED A LAWSUIT WITH BBB AND FTC. TERRIBLE EXPERIENCE.

This dealership is the worst. Predatory business practices are their Earmarks. I bought a terrible vehicle with extensive repair problems and they wouldn't even return my calls. I am now going to Small Claims court to recoup my losses. DO NOT BUY FROM THIS DEALER. VERY BAD EXPERIENCE

This was the worst experience I have ever had buying a car. I had use them twice in the past an the experience was great. But times have change. I first worked with someone name Tim Scockdale. This guy was not concerned at all in finding me a new vehicle. He would never call or text me back. I would constantly have to get in contact with him. Being fed up, I call an ask to speak to a manager. Someone name Mike Hudgens stated he was a manger an would handle my case. It’s been over a month an I still have not heard from either one. This was a new vehicle that I was looking for. They stated that they could not fine that vehicle. I decided to search on my own. I founded the vehicle I wanted in one day. Bought new vehicle from Jim Ellis Chevrolet an ended up financing through a different bank than Georgia owns. They cost Georgia Owns a lost as well as Car Finders. Will never consider doing business with this company again.

I picked out a car at a dealer and the rep at Associated helped me understand that this vehicle may be cheap for a reason! She found the GL off lease from the auction and she certified it for only $600 more than the other one I picked out!!! So instead of picking out something that would have given me headaches, I let her do her thing :) So Glad I did. Doreen was perfect! She even emailed me a choice at 11pm LOL

FIRST time and definitely the LAST time using Carfinders! After my credit union approved my loan they recommended them, I usually find my own vehicles but I further inquired to give them a shot. Started off good with sales person who was in constant communication in locating vehicle I wanted, especially since my own CU referred them for their members. Their driver was late picking up vehicle from selling dealer and delivering to their Norcross office (deeper story behind that). This is where I was not listening to my gut feeling. I was made aware of some imperfections/cosmetics prior to but was told "everything on the vehicle works and ran great in excellent condition for 8 yrs old", once I saw vehicle salesperson had some scratches addressed on it. Test drive time - dead battery?? Left vehicle there so battery could be replaced next day. Vehicle wasn't cleaned inside, wasn't horrible but should have been done anyway. Test drive good, noticed daytime running light out. Was told it would be replaced. Next morning leaving for work engine light on!! Get code scanned by Autozone, 7 codes relating to low voltage. I looked at battery and noticed it seemed smaller for an SUV. They installed wrong (smaller voltage) battery which caused codes!! Contacted salesperson, was then sent to drive to one of their partnered shops in Doraville (20 miles from home), had to instruct them to VERIFY the manufacture battery for vehicle. Resolved and replace at no cost. NEXT, found out A/C not working after having another auto shop inspect. $1,300 to replace. Contacted salesperson, the BEST they (carfinders) could do was negotiate a discount with dealer they bought vehicle from... AT MY COST OF $750!! I asked what happened to the vehicle being "mechanically inspected"?? No proof of inspection, no check list or nothing. BEWARE before signing papers, HAVE VEHICLE FULLY INSPECTED AND DOCUMENTED. Message from their introduction: Some of the biggest benefits of using our service are: - We verify the pricing to make sure you are not over paying for a vehicle. - We do a full mechanical inspection on the vehicles to ensure you are buying a quality vehicle. If a vehicle needs something such as brakes, tires, oil change, etc., we take care of it for you at no additional cost prior to you even seeing the vehicle! - We have every vehicle professionally detailed prior to a delivery at no extra cost to our members!

Honestly the worst car buying experience I have ever had. It was the first time I have used this place and the last. Robert Rudd was the man who sold me my car and he could not have been more of a rude, demeaning person throughout the process. First off, I was yelled at for not looking him in the eye while we were checking the coolant. Secondly, he would not let me test drive the car and take it to somewhere to get inspected because I thought there was a problem. And lastly, while I was trying to get all paperwork finalized, he refused to acknowledge my questions and concerns because he was too busy car shopping in online auctions at the moment and was more interested in his computer. What an awful salesman and experience. Luckily for me, I bought the car as-is anyways, and there turned out to be no problems at all. Thank you for the knocked-down price for a perfectly good working car all because I was not allowed to get it inspected. What goes around, comes around. I will never be buying from this place again.

Price stayed the same and payments were given right over the phone! Delivered that day and the rate they had was .75% less than my bank :) Ill take it!

This has been far the worst experience I?n car buying that I’ve ever been involved with in my life . First off they found s beautiful car staying that they would have a great deal o price and everything . I could have paid this same price or cheaper from a regular ford dealer . But okay it’s money no issue. I receive the car with small damages to the driver seat that they offered to replace , for free . No issue . Then it gets to body work that needed to be fixed. A small issue something simple as a screw for my bumper has turned into a nightmare . This has been ongoing for months . Ive been up there only to be able to give my number take business cards and be told that a mechanic will call me , never Happened. Mind you the damage is only getting worse as they continue to procrastinate. I call managers corporate everything even the guy who sold the car . Silence nobody responds . I finally reach a manager who seemed to be professional only to just as disrespectful as dean . Livid . They then go on to tell me that i caused it and that i had a wreck trying to place all blame on me when none of that ever happened not one scratch on my car . Then she tells me that i need an entire new number that’s gonna cost me $800 ?! Are you kidding me why would i pay for damages to a vehicle that were done prior to me and Damages i reported to them to have fixed . I was told no charge easy fix bring it I?n and I did just that only to be lied to disrespected and walked over . Now that I’ve reached out about this to a manager , i get smart allic tones all capped emails and now that i ask for the corporate information magically no response from anyone . I’m opening up a lawsuit against this company you cannot just sell cars lie to people and think it’s okay. I’ve had it up to here with these unprofessional individuals and it’s a shame you give all this money only to be treated like just another number .

Guys were very easy to work with, they one person Dean that answered the phone even called me back when they were closed on a Sunday. He beat the deal from a local dealer by 2k and still dropped it off at my house.