Larry H. Miller Chrysler Jeep Dodge RAM Boise

Excellent service department very fast and knowledgeable

I appreciate that the collision department picked up my car in Grangeville and transported it to Boise to start working on an estimate for repairs Service members were easy to get in contact with and were flexible in offering to get final repairs done in my hometown so I didn't have to bring the car back to Boise. Thanks for all your help!

This dealership is the most profession and reasonably priced. We drove 12 hours from California to pick up a new 2017 Dodge Journey. A big kudos to Brian McClure. We dealt with him via email and phone the whole time. If you're looking for a dealership that won't nickel and dime you, go to Larry H. Miller Dodge. Even in finance, Mike was honest with what we needed and didn't need when it came to warranties and insurance coverages. I've bought several cars from several dealers and this is by far one of the best around. I will more than likely be purchasing my next car from them again. You cannot go wrong with this dealership. I encourage you to make your local dealers compete with Larry H. Miller. If they can meet or beat their written offers, great for you. But I drove 12 hours from California on I-80 through Nevada to US95 through Oregon to I-84 to get to Idaho. So take it from me, contact Brian McClure and tell him I sent you!

The service was quick and awesome! They had coffee and stuff inside while waiting. Then as soon as it was done they came to get you and you were on your way.

Having 17 plus years in customer service myself where people are very critical of every move you make I understand the lack of enthusiasm from a service advisor so early in the morning. You can feel the difference between the sales staff and service. I was in quick and painless. If I had any feedback I would suggest the service team realize people have invested a years salary or more into a vehicle purchase and really don't know what to expect from a dealership service interaction. I would also suggest the dealership explain to the customer what a sw upgrade means in terms of what was fixed or addressed. My head lights still flash sporadically but its not a show stopper for me, just annoying. Overall I am happy with the work and will return.

It's sad that a dealer can get away with such devious and deceptive marketing as what I experienced with this piece of crap dealer. They advertise vehicles, in my case I called on a new 2016 truck that is leftover stock, or close-out stock, because the 2017 models have been out for 5 months. This truck was advertised at an exceptional price for a new truck considering the model and how it was equipped. The ad was on Autotrader and also on their website, both identically worded and presented. These are internet ads available to any potential buyer, not just to someone living in Boise, Idaho, but to anyone who shops the internet from anywhere in the country, or anywhere in the world for that matter. This dealer's site even brags about having customers fly in to take advantage of their great prices, and how they will be picked up at the airport in their new vehicle, etc. So they are targeting out of state buyers with their Autotrader ads. I'm next door in Washington, so I called up and said I would buy the truck at the advertised price. They said "Great!...but I would have to QUALIFY for that price." To get the advertised price I would have to be "ALL" of a number of things which included "active or retired military, a collage student, an active realtor, a resident of Idaho, etc." Those were the ones mentioned. There might be more. Turns out the actual price of the truck was exactly $4,000 higher. To get to the $37,151 advertised price from their undisclosed actual price of $41,151 I had to qualify as explained above, with the price dropping per each qualified classification I suppose, to eventually get down to the lone advertised price of $37,151. The thing is, no where in the Autotrader ad did it state that, nor on their website blurb for the truck. It was not stated anywhere, even in the fine print, nor in the "Disclosure". However, in the disclosure it did state "Price contains 'ALL' applicable dealer incentives and non limited factory offers. You may qualify for 'ADDITIONAL' factory offers; see dealer for details." It then says, "Contact us for your customized sale price!" Meaning...this is where we jack you around with our "false advertising" and our undisclosed qualifying crap that "baited" you in and where we "switch" you to what our "actual" price is "Because it is still a great deal!", or attempt to sell you a less expensive vehicle after we've lured you in. Shame on this supposedly highly rated dealer whose "general manager is aware of our advertising procedures", for the dealer's owners or for Autotrader allowing such deceptive practices to occur on their website. Do not buy your vehicle here.

Had an oil change on my truck, was in and out of service department very fast

It took 3 visits to solve the problem with my car but the service people were amazing and informative.

Like always great value on vehicle i purchased and I received an additional discount for repeat business and first three oil changes them

Great experience. Came in just to try out a car. Ended up buying that very day.