Reviews
Amazing price, amazing service
Looked nationwide and LHM had the best price by several grand for my gladiator. Thomas was truly helpful answering all my questions via phone and text as I'm a time zone away. Thomas went as far as to pick us up at the airport in our new rig! LHM has made a customer for life despite being 2,000 miles away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Thomas and our team, and we look forward to working with you again.
Happy Day buying a Honda
Honda of Boise made buying a new car, shall I say, enjoyable! My daughter and I went in with no expectations and later that day found ourselves test driving a new Accord, singing our hearts out and feeling no pressure. That Accord now sits in my garage and I havent thought twice about the decision to buy it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Blythe, Thank you for choosing Larry H. Miller Chrysler Jeep Dodge Ram Boise, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Benny Coffin was my sales person.
Benny did not try to "sell" me a car. Instead, He was helpful in finding me exactly what I wanted and took the extra time for that process. Never pushy, and never did I feel rushed. All sales persons should be like Benny. I previously bought 3 Jeep wranglers from Larry Miller and used a sales person named "Gilly". Mot sure what his full name is, but he clearly must have trained Benny because both are so similar and WONDERFUL to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Desiree, Thanks for sharing your thoughts about your experience working with Benny and the Larry H. Miller Chrysler Jeep Dodge Ram Boise team. We appreciate your business and hope to see you again soon!
Everyone was great to work with. Our purchase was...
Everyone was great to work with. Our purchase was completed quickly and efficiently. Would highly recommend this dealership for anyone looking to purchase a new or used car. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Larry H. Miller Chrysler Jeep Dodge Ram Boise.
1 st service
Service writer was great to work with, very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ed, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
car repair
they were able to fix my car problem in a good time. Jerry
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jerry, Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Requested quote for a Ram 2500 that was listed on their...
Requested quote for a Ram 2500 that was listed on their website for a sale price of $43,999. The quote price after trade in was $44,016!? The discount price was $46,999, $3000 above website price then the trade in value was over $3000 less than NADA trade value! After I asked about these issues I haven't heard back from them. They're website appears to use a bait and switch on their pricing!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback. We want each customer to feel like they enjoyed a transparent car buying experience, clear of any confusion or misunderstandings. We understand that our dealership’s integrity is on the line with each vehicle we sell. So I’d appreciate the chance to ensure everything was handled properly and that our advertisement was as accurate as possible. Hopefully we can work together to get everything sorted out and answer any additional questions you might have. - Tom Greene, General Manager, (208) 947-6500
Very disappointed in pricing. I needed front brakes and...
Very disappointed in pricing. I needed front brakes and Larry Miller wanted $1300. For only front brakes and they would only replace one rotor and caliper. I went to another mechanic and got new front brakes with new rotors and calipers for $500. Very disappointed in Larry Miller.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for making us aware of your pricing concerns. I want to assure you that our team works hard to provide competitive costs on the parts and services we provide. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Ken Ivancic, Service Manager, (208) 947-6500
Great Help
Benny went above and beyond to help me out. He was very understanding and patient with hearing about my requests. From the second I showed up all the way up to me driving away was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Benny and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Unexpected Repair Needed
Unexpected repair needed in the middle of COVID 19, easy next day appointment, staff was ready and expecting me, staff wore gloves and practiced appropriate distancing, facility was clean and welcoming, Service Advisor Brian was on top of everything. Great experience in difficult times, work done as promised, on time! Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jerry, Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with!