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Terrible customer service. I called to look at a vehicle and wanted to make sure it was still available since I live hour plus away and they said it was... there and ready for a test drive. Ended up not being there and had to go to a shady repair shop to pick it up and bring it back for the company. Vehicle was listed as clean and had dents and scratches as well as being rusted to xxxx. Salesman were incredibly ignorant and kept lying to me about everything. One of them tried to tell me that it was clean because aluminum wasn't rusted which I informed them aluminum doesn't rust. I was peeling rust off the vehicle and called them out that it was not the same one in pictures. Salesman were incredibly unprofessional and every other word was f this or f that. WOULD NOT RECOMMEND!!! Doubt this review will stay up but be warned
Hi there we apologize for your experience, not typical, I would love to hear what happened please give us call and let us know how we can best serve y...ou.
It was the greatest car buying experience i have ever been apart of. If you are putting off buying a car cause you cant stand the salesman and the back... and forth. Plus being there for hours. I highly recommend giveing the guys at E&J motors a shot.
Billy, You were such a blast to work with. Congrats on your Highlander. John Kandi - Internet Manager
I traded in my car for a truck, and Chris and Gilberto made the entire process painless and easy. Plus, it was very quick! I would recommend!
We searched for a specific make and model and found what we were looking for at E and J Motors. Very nice people to work with! Great Service! Great transaction!... We bought a nice used car here that we hope to keep around for a long time! Love it!!
It was such a pleasure working with you. We look forward to seeing you guys again the next time you need a vehicle. John Kandi - Internet Manager
We had a very pleasant shopping experience with Gilbert. He was very straightforward and didn’t push us or tell us what we “wanted”. We appreciated his... openness and honesty, plus the 30-day warranty that came with the vehicle.
Thank you for you're business. We really appreciated please refer you're friends and family. Enjoy you're new car !
After shopping for awhile we were worn out. Some sales people were just flat rude. It was when we spoke to John Kandi on the phone. He was so helpful... and entertaining. We had such a great time shopping for an RX 350. Thanks John, Gilbert, and Wayne.
Al, It was so much fun working with you. Congrats on your new Lexus. John Kandi - Internet Manager
After almost 9 weeks of shopping for an RX400h I finally found one. The sales staff was nice and direct to the point. It was so nice not to have to play... the games that I have had to deal with up to this point. Thanks
Bernie, Congrats on your RX. John Kandi - Internet Manager
I didn't end up purchasing a vehicle here but I had a great experience. I never felt pressured, never felt like they were trying and slick used car dealer... tricks. The staff was friendly and helpful. I can see why they have such great reviews here and on google. I would highly recommend them.
Hudson, Thank you for taking the time to share your experience with others. John Kandi - Internet Manager
I have been looking for clean low mile WJ Grand Cherokee Limited for what seem like forever. When I found one the salesmen would say how nice it was and... when I got there I was needless to say disappointed. E and J had 3 that looked interesting. They were a little more then what I really wanted to spend, but I decided to call. Turns out Gilbert was not only a Jeep enthusiasts, but also owned an Overland. We decided to make the drive. All there Jeeps were in fantastic shape. I actually had a hard time choosing which one I wanted. (I went with the red one btw) Everyone was so nice. There sales manager Wayne explained everything in plain english. All I can say is if you are looking for a Jeep, or any car for that matter, you should give this dealership a shot.
Aubrey, Congrats on your new off roading machine. John Kandi - Internet Manager
These gentlemen are knowledgeable, personable, and straight to the point. No frills, full piece suits, nor obvious sale tactics. All honest and customer-driven... service. Ask for Don & Gilberto. Good guys, great business, and a groovy new ride! I couldn't be happier with my experience at E & J Motors. Thank you, folks.
Sasha, It was so awesome having you in the dealership. Congrats on your new ride. We look forward to working with you in the future. John Kandi - ...Internet Manager