Reviews
Write a reviewSaleman was nice , spoke several times before I drove 2
Saleman was nice , spoke several times before I drove 2 hours to get there I like anyone would wanna know everything about the vehicle , so I drive 2 hours and pull a trailer (9 miles to a gallon) when I get there I notice tires don’t match should have told me , several dings and a dent in the bed , the said was straight on the phone , no jack also they should told me but the worse part after driving 2 hours I drove the truck and was still thinking about paying the over price because kinda hard to find one , lucky I did get up in the bed and look at the roof , 5 loathe holes yiu couldn’t see they filled with silicone where someone drilled for lights , one the size of a half dollar most people would have left there not knowing , they should have told me before driving that far , my opinion? Buy elsewhere this place definitely can’t be trusted !!!!
Saleman was nice , spoke several times before I drove 2
Saleman was nice , spoke several times before I drove 2 hours to get there I like anyone would wanna know everything about the vehicle , so I drive 2 hours and pull a trailer (9 miles to a gallon) when I get there I notice tires don’t match should have told me , several dings and a dent in the bed , the said was straight on the phone , no jack also they should told me but the worse part after driving 2 hours I drove the truck and was still thinking about paying the over price because kinda hard to find one , lucky I did get up in the bed and look at the roof , 5 loathe holes yiu couldn’t see they filled with silicone where someone drilled for lights , one the size of a half dollar most people would have left there not knowing , they should have told me before driving that far , my opinion? Buy elsewhere this place definitely can’t be trusted !!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dean was wonderful to work with and answered all my
Dean was wonderful to work with and answered all my questions and advised me on several items before we completed the purchase of a car for my friend. As she lives in Cookeville, Dean suggested we email her the documents as she could not come to the dealership in person. I am very pleased with Dean and the AutoWorld experience!
Dean was wonderful to work with and answered all my
Dean was wonderful to work with and answered all my questions and advised me on several items before we completed the purchase of a car for my friend. As she lives in Cookeville, Dean suggested we email her the documents as she could not come to the dealership in person. I am very pleased with Dean and the AutoWorld experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Do not get a car from here
Haven't had my car but maybe 6 months and guess who is getting a new transmission. This place is terrible!!!!!!!!!!!! I definitely would not recommend getting a car from here.
Do not get a car from here
Haven't had my car but maybe 6 months and guess who is getting a new transmission. This place is terrible!!!!!!!!!!!! I definitely would not recommend getting a car from here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Would not recommend
At first we thought the experience was great and the people were professional. We went in and found a van that we loved, but it was a little bit out of our budget. But John attested that he personally knew the old owner of the van and knew it was up to date on oil changes and that we wouldn’t have any issues with it at all so it would really pay off in the end.. I wish that was true. The backup camera went out a week after getting it. The next week, the passenger side air wouldn’t get cold. After that the alternator went out (I was an hour and a half away from home with a newborn...). We took it to our mechanic to see what else was wrong and it looks like we need new struts, a new computer system for the camera and air, and now the engine light came on again today. The mechanic said it’ll be AT LEAST $2300 in repairs before even paying for the labor. We tried to contact the dealership, but we couldn’t get any calls back and I tried to call twice today and no one even answered. I WOULD NOT recommend this dealership if you are wanting a reliable car and professionalism.
Would not recommend
At first we thought the experience was great and the people were professional. We went in and found a van that we loved, but it was a little bit out of our budget. But John attested that he personally knew the old owner of the van and knew it was up to date on oil changes and that we wouldn’t have any issues with it at all so it would really pay off in the end.. I wish that was true. The backup camera went out a week after getting it. The next week, the passenger side air wouldn’t get cold. After that the alternator went out (I was an hour and a half away from home with a newborn...). We took it to our mechanic to see what else was wrong and it looks like we need new struts, a new computer system for the camera and air, and now the engine light came on again today. The mechanic said it’ll be AT LEAST $2300 in repairs before even paying for the labor. We tried to contact the dealership, but we couldn’t get any calls back and I tried to call twice today and no one even answered. I WOULD NOT recommend this dealership if you are wanting a reliable car and professionalism.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
My experience was smooth sailing. The employees are very knowledgeable and truly care about their customers. I was treated very highly as soon as I walked in the door. Most definitely will be returning for future vehicle purchases!
Great customer service
My experience was smooth sailing. The employees are very knowledgeable and truly care about their customers. I was treated very highly as soon as I walked in the door. Most definitely will be returning for future vehicle purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
I have bought 2 cars from here. John who helped me was honest and very knowledgeable, he listened to my requirements and provided what I wanted (a hybrid with several extras). I Would recommend this place to my friends and family .
Customer
I have bought 2 cars from here. John who helped me was honest and very knowledgeable, he listened to my requirements and provided what I wanted (a hybrid with several extras). I Would recommend this place to my friends and family .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't recommend
Dont buy from these people if you live out of state. I was interested in a car and they refused to give me a carfax. Even though the car I was looking at was posted for a solid month, it conveniently became a "hot car" and sold literally 2 hours after I emailed them. I would take my business elsewhere.
Don't recommend
Dont buy from these people if you live out of state. I was interested in a car and they refused to give me a carfax. Even though the car I was looking at was posted for a solid month, it conveniently became a "hot car" and sold literally 2 hours after I emailed them. I would take my business elsewhere.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Excellent Service!!!
Great Customer service and go the extra mile! Held the vehicle for me until I could get back in town from a work trip. Awesome!!!
Excellent Service!!!
Great Customer service and go the extra mile! Held the vehicle for me until I could get back in town from a work trip. Awesome!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
12345
good and really helpful easy to work with and help me get approved fast in and out of the dealership fast 5 stars review thanks
12345
good and really helpful easy to work with and help me get approved fast in and out of the dealership fast 5 stars review thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My new Armada!!
Auto world's great customer service and friendly staff put me at ease. I was mostly appreciative of their fair prices. I searched for months in my home town but no one had my dream SUV. Auto world had Everything I wanted to a T!! I've already recommended them to my sister. Thanks again to Mike Sanders and his team.
My new Armada!!
Auto world's great customer service and friendly staff put me at ease. I was mostly appreciative of their fair prices. I searched for months in my home town but no one had my dream SUV. Auto world had Everything I wanted to a T!! I've already recommended them to my sister. Thanks again to Mike Sanders and his team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase