Skip to main content

Orem Toyota

(7,796 reviews)
Visit Orem Toyota
Sales hours: 8:30am to 9:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:30am–8:00pm
Tuesday 8:30am–9:00pm 7:30am–8:00pm
Wednesday 8:30am–9:00pm 7:30am–8:00pm
Thursday 8:30am–9:00pm 7:30am–8:00pm
Friday 8:30am–9:00pm 7:30am–8:00pm
Saturday 9:00am–9:00pm 8:00am–6:00pm
Sunday Closed Closed
2025 state dealer award
View 10 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 442-8806 (888) 442-8806
Used (877) 438-1056 (877) 438-1056
Service (801) 669-9239 (801) 669-9239

Inventory

See all 482 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since June 2010.
As a leading Utah car dealership Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment and we strive to meet or exceed your expectations every time you come to see us.
In addition to our wide selection of new cars we also carry an extensive inventory of preowned vehicles so that you can find the one that's just right for you. We're bending over backward to be your choice for Utah used cars by offering the very best fully-inspected vehicles in the state many of which are factory- certified models backed with a comprehensive warranty.
Where we're bending over backwards to be your Utah car dealership of choice.

Service center

Phone number (801) 669-9239

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–8:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–8:00pm
Saturday
8:00am–6:00pm
Sunday
Closed

Meet our employees

Nate Casper headshot
Nate Casper
General Sales Manager
(458 reviews) certified badge
Colby Sanders headshot
Colby Sanders
Sales Manager
(396 reviews) certified badge
Kaua Pouha headshot
Kaua Pouha
Service Advisor
(264 reviews) certified badge
Kyle Bourgeois headshot
Kyle Bourgeois
Sales Consultant
(185 reviews) certified badge
Ryan Burt headshot
Ryan Burt
Retail
(13 reviews)
Connor McNally headshot
Connor McNally
Retail Associate
(8 reviews)
Brad Dyches headshot
Brad Dyches
Sales Consultant
(5 reviews)
Rylee Hansen headshot
Rylee Hansen
Sales Consultant
(180 reviews)
Mindy Wright headshot
Mindy Wright
Sales Consultant
(20 reviews)
Drew Brown headshot
Drew Brown
Sales Consultant
(201 reviews)
Ryan Bell headshot
Ryan Bell
Accessories Manager
(106 reviews)
Shad Rawlings headshot
Shad Rawlings
Sales Team Leader
(84 reviews)
Gaston Tapia headshot
Gaston Tapia
Sales Consultant
(11 reviews)
Sheldon Williams headshot
Sheldon Williams
Finance Manager
(289 reviews)
Brock DeLuca headshot
Brock DeLuca
Sales Consultant
(207 reviews)
Austin Wells headshot
Austin Wells
Product Specialist
(39 reviews)
Jamie Davis headshot
Jamie Davis
Sales Consultant
(29 reviews)
Bridjer Meadows headshot
Bridjer Meadows
Sales Consultant
(13 reviews)
Spencer Lee headshot
Spencer Lee
Sales Consultant
(9 reviews)
Andrew Butcher headshot
Andrew Butcher
F&I Manager
(365 reviews)
Brian Boyd headshot
Brian Boyd
Sales Manager
(343 reviews)
Todd Robinson headshot
Todd Robinson
New & Used Sales
(246 reviews)
Orrin Skinner headshot
Orrin Skinner
Service Advisor
(88 reviews)
Steven Smith headshot
Steven Smith
Sales Consultant
(84 reviews)
Rick Elliott headshot
Rick Elliott
Accessories Manager
(69 reviews)
Nathan Parker headshot
Nathan Parker
Service Drive Manager
(54 reviews)
Easton Adams headshot
Easton Adams
Sales Consultant
(20 reviews)
Wesley Lind headshot
Wesley Lind
Sales Consultant
(20 reviews)
Charlie Hook headshot
Charlie Hook
F&I Manager
(360 reviews)
Lane Brown headshot
Lane Brown
New & Used Sales
(60 reviews)
Daniel Ryan headshot
Daniel Ryan
Service Advisor
(45 reviews)
Jordan Christensen headshot
Jordan Christensen
Sales Consultant
(44 reviews)
Christopher Smith headshot
Christopher Smith
Service Advisor
(43 reviews)
Denton Anderson headshot
Denton Anderson
Sales Consultant
(10 reviews)
Dallas McCaman headshot
Dallas McCaman
F&I Manager
(245 reviews)
Jaron Maxfield headshot
Jaron Maxfield
Service Advisor
(132 reviews)
Ismael Flores headshot
Ismael Flores
Sales Consultant
(69 reviews)
Brian Zepeda headshot
Brian Zepeda
Sales Consultant
(31 reviews)
Kaleb Williams headshot
Kaleb Williams
Sales Consultant
(9 reviews)
David "Mckay" Smith headshot
David "Mckay" Smith
Sales Consultant
(75 reviews)
Enrique Soto headshot
Enrique Soto
Service Advisor
(197 reviews)
Kai Hendry headshot
Kai Hendry
Sales Consultant
(48 reviews)
Josh Hawkes headshot
Josh Hawkes
Finance Manager
(95 reviews)
Erik Steenson headshot
Erik Steenson
Service Manager
(27 reviews)
Bob Sanders headshot
Bob Sanders
New & Used Sales
(127 reviews)
Tom Shields headshot
Tom Shields
Sales Consultant
(54 reviews)
Travis Troutner headshot
Travis Troutner
Sales Consultant
(41 reviews)
Blake Fathers headshot
Blake Fathers
Sales Consultant
(38 reviews)
Nicole Shillcox headshot
Nicole Shillcox
Inventory Manager
(35 reviews)
Karyn Clement headshot
Karyn Clement
Customer Relations Manager
(31 reviews)
Bryan Holmes headshot
Bryan Holmes
Used Car Sales Manager
(23 reviews)
Jayson Robles headshot
Jayson Robles
Preferred Client Mgr
(19 reviews)
Chris Jacobson headshot
Chris Jacobson
Parts Manager
(6 reviews)
Dee Dee Patterson headshot
Dee Dee Patterson
Wholesale Parts
(6 reviews)
Peyton Cranford headshot
Peyton Cranford
Product Specialist
(5 reviews)
Taylor Burgess headshot
Taylor Burgess
Product Specialist
(4 reviews)
Jake Chauvin headshot
Jake Chauvin
Sales Consultant
(4 reviews)
Kendra Christensen headshot
Kendra Christensen
Client Care Representative
(4 reviews)
Kai Curran headshot
Kai Curran
Sales Consultant
(3 reviews)
Mandy Peck headshot
Mandy Peck
Accounts Receivable
(3 reviews)
Heather Braithwaite headshot
Heather Braithwaite
Payroll Admin
(2 reviews)
LaDawn Budge headshot
LaDawn Budge
Controler
(2 reviews)
Courtney Carter headshot
Courtney Carter
Sales Admin
(2 reviews)
Tracie Lewis headshot
Tracie Lewis
Licensing Clerk
(2 reviews)
Sydney Tilby headshot
Sydney Tilby
Accounts Payable
(2 reviews)
Emilee Elser headshot
Emilee Elser
Client Care Representative
(1 review)
Truman King headshot
Truman King
Product Specialist
(1 review)
Dakota Jacobsen headshot
Dakota Jacobsen
Sales Consultant

Reviews

(7,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orem Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Lani and all the techs who ever work on my truck are

Lani and all the techs who ever work on my truck are great. Very thorough

Lani and all the techs who ever work on my truck are

Lani and all the techs who ever work on my truck are great. Very thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Since I have received 5 emails from you but I am NOT

Since I have received 5 emails from you but I am NOT Brittney nor do I own a Prius, someone is not doing their job. Please double-check your email address with Brittney because it is not mine.

Since I have received 5 emails from you but I am NOT

Since I have received 5 emails from you but I am NOT Brittney nor do I own a Prius, someone is not doing their job. Please double-check your email address with Brittney because it is not mine.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

They are probably okay as a business, but they send

They are probably okay as a business, but they send emails to me and I am not a customer of theirs.

They are probably okay as a business, but they send

They are probably okay as a business, but they send emails to me and I am not a customer of theirs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We value your input and want to address this concern promptly. Could you please reach out to us so we can resolve this email issue for you?

Show full review

My service was pretty quick and they let me know what

My service was pretty quick and they let me know what other services they would recommend with my old changes. My only concern is with their check in process and the interactions with their team in the queue line. They have you pull up and park your car, but then you sit there for 5-10 minutes without them interacting with you. There will be 3-5 employees there talking to each other in the queue line, but they’re leaving the customers by themselves to awkwardly sit in their car after pulling into the line. It would be great to get through that line and out of my car faster, or have someone engage with me so I feel valued and not ignored. The rest of my service was personable and helpful, and it would be great to carry that through the check in process as well.

My service was pretty quick and they let me know what

My service was pretty quick and they let me know what other services they would recommend with my old changes. My only concern is with their check in process and the interactions with their team in the queue line. They have you pull up and park your car, but then you sit there for 5-10 minutes without them interacting with you. There will be 3-5 employees there talking to each other in the queue line, but they’re leaving the customers by themselves to awkwardly sit in their car after pulling into the line. It would be great to get through that line and out of my car faster, or have someone engage with me so I feel valued and not ignored. The rest of my service was personable and helpful, and it would be great to carry that through the check in process as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

We received great service.

We received great service. Mainly a bit slow to get things done. Biggest issue was that we had a couple of small dents that were not seen until we brought the car home. The car was not clean when we took the car out for a test drive. It had rain water droplets/dirt on the exterior of the car. We bought the car and they washed it while we were waiting for final transaction to occur. We noticed the small dents on the driver's door near the door handle. A small dent was there plus on the chrome lining around the window just above that. We called you back to explain what we found. It was bad that no one had noticed it before we bought the car. It should have been pointed out to us. We spoke with a manager the following day, and Toyota is to look at it and bring the car back. We live about 1.5 hours from Orem, but we will hopefully get it resolved.

We received great service.

We received great service. Mainly a bit slow to get things done. Biggest issue was that we had a couple of small dents that were not seen until we brought the car home. The car was not clean when we took the car out for a test drive. It had rain water droplets/dirt on the exterior of the car. We bought the car and they washed it while we were waiting for final transaction to occur. We noticed the small dents on the driver's door near the door handle. A small dent was there plus on the chrome lining around the window just above that. We called you back to explain what we found. It was bad that no one had noticed it before we bought the car. It should have been pointed out to us. We spoke with a manager the following day, and Toyota is to look at it and bring the car back. We live about 1.5 hours from Orem, but we will hopefully get it resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. We're glad you're scheduled to bring the car back so we can address these issues. If there's anything else you'd like us to know, feel free to reach out directly.

Show full review

Great customer service.

Great customer service. I have been bringing my Toyota Tundra to this dealership for 9 years and have always been satisfied with the service work and customer service I receive. I wouldn't go to any other dealership.

Great customer service.

Great customer service. I have been bringing my Toyota Tundra to this dealership for 9 years and have always been satisfied with the service work and customer service I receive. I wouldn't go to any other dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal customer of Orem Toyota for so many years. We're glad to continue meeting your service expectations with your Toyota Tundra. Take care and see you when your Tundra needs its next service.

Show full review

Great service!

Great service!! Thank you for your patience and understanding of my issue with my car

Great service!

Great service!! Thank you for your patience and understanding of my issue with my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you had a positive experience with us at Orem Toyota. Enjoy the road ahead.

Show full review

We’re able to take care of all my truck’s issues in a

We’re able to take care of all my truck’s issues in a timely

We’re able to take care of all my truck’s issues in a

We’re able to take care of all my truck’s issues in a timely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

My brand new Supra was taken off property without my

My brand new Supra was taken off property without my permission and prior to delivery to me so that a joyride and YouTube video could be filmed about it. It arrived in St George with a dent in the roof. It makes me question the integrity and professionalism of this entire dealership. Feel free to contact me if you have any questions. This wasn't right.

My brand new Supra was taken off property without my

My brand new Supra was taken off property without my permission and prior to delivery to me so that a joyride and YouTube video could be filmed about it. It arrived in St George with a dent in the roof. It makes me question the integrity and professionalism of this entire dealership. Feel free to contact me if you have any questions. This wasn't right.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Troy was great to work with.

Troy was great to work with. He communicated well and kept me informed of where we were at with the vehicle. This is my third car I've bought from you guys and every time it's been a good experience!

Troy was great to work with.

Troy was great to work with. He communicated well and kept me informed of where we were at with the vehicle. This is my third car I've bought from you guys and every time it's been a good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 7797 reviews