Larry H. Miller Toyota Murray

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
416 lifetime reviews.

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  • 5.0 out of 5
    May 21, 2021

    The customer service was excellent. Everything was done in a timely manner. I was advised of next steps for my car maintenance. I was very pleased.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

  • 5.0 out of 5
    May 19, 2021

    They are efficient and completed the routine maintenance on my car. They were polite and explained what was being serviced on the car. I will recommend... them to others.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kase...y Webster, General Manager

  • March 23, 2014

    I absolutely love this Toyota Dealership. This is the best dealership in the Northern Utah area. I used to go to the one in Bountiful, I actually went... there for 7 years. There service level really started to go downhill and things were fully getting fixed on my car. I also went to Karl Malone Toyota, and the 3 times I went were the worst experiences of my car's life. They changed my oil and left the oil cap off, they claimed they changed my tranny fluid, but never changed it. I paid for them to fix my blinker and the moment I pulled out, I realized that it wasn't fixed! UGH... Point being, Toyota of Murray is the ONLY place I will take my Toyota!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving this review and for your kind words about our service department. We will pass this along to our staff and we look forward to se...eing you on your next visit.

  • 5.0 out of 5
    April 26, 2021

    Salesman collin made this a pleasant easy process. All other staff also positive. Whole thing about 2 hrs with a trade in. Will clearly go back

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kase...y Webster, General Manager

  • 5.0 out of 5
    March 24, 2021

    Kyler always takes really good care of us. He’s easy to work with to get appts scheduled and is very accommodating. Toyota dealership is the place to bring... your vehicle if you want superior service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see... us in the future! - Kasey Webster, General Manager

  • 5.0 out of 5
    March 4, 2021

    Fantastic friendly and professional service. Lots of patience while setting up insurance and loan payments over the phone with our providers/bank. Extremely... detailed walk-through of the vehicle. Car (Prius Prime) delivered in perfect condition, super clean, traction battery charged and fueled up. I recently moved from Europe and this is the best experience I have had in almost 30 years of driving.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Kasey Webster, Ge...neral Manager, (801) 590-7910

  • 5.0 out of 5
    February 11, 2021

    I ended up buying two cars through Thomas. He was professional, understanding of my wants/needs, willing to work with me on price and trade-ins, and helped... work through some issues/misunderstandings. I really think that the purchases happened because of Thomas and how he was able to handle everything. I highly recommend Larry Miller Toyota, and in particular Thomas.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

  • 1.0 out of 5
    February 6, 2021

    Sent me a letter saying I was pre qualified for a loan up to 31k so I call they run my credit which put a hit on my credit then calls me back 5 hours later... saying they can't help me cuz I'm a first time buyer. To call another one of their dealer ships for a first time buyer program. Why send me a letter saying I'm pre qualified for 31k hit my credit then tell me they can't help.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 3.0 out of 5
    February 5, 2021

    Service people came wrong day and wrong time to pick up my Highlander for 4 new tires and regular service. Their scheduling was a mess!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    December 25, 2020

    Thomas in sales, is amazing. Super super friendly. Made the whole process comfortable. Kyler and Jake in service take the best care of me and my wife.... 5 stars for everybody.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

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