Reviews
Purchased a 2025 corolla hybrid for my son.
Purchased a 2025 corolla hybrid for my son. Paid $30,000 cash. Hybrid unit dies at 200 miles. Yes four days after purchase. Loaner will not be made available. No word on cause. Tried contacting dealer. Told they would return my call. Haven't heard anything. Very disappointed with the entire experience with them. Hope they step up but this has been a very frustrating experience. This is the seventy Toyota hybrid I have purchased. Expected much more form Toyota
Purchased a 2025 corolla hybrid for my son.
Purchased a 2025 corolla hybrid for my son. Paid $30,000 cash. Hybrid unit dies at 200 miles. Yes four days after purchase. Loaner will not be made available. No word on cause. Tried contacting dealer. Told they would return my call. Haven't heard anything. Very disappointed with the entire experience with them. Hope they step up but this has been a very frustrating experience. This is the seventy Toyota hybrid I have purchased. Expected much more form Toyota
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We sincerely apologize for the frustrating experience you've had with your son's Corolla Hybrid. We understand how disappointing it must be to encounter an issue so soon after purchase, and we truly appreciate your long-standing loyalty to Toyota. Our team strives to provide exceptional service, and it's concerning to hear that we have not met your expectations. I’d like to personally look into this situation to ensure we are doing everything possible to resolve the issue quickly. Please reach out to me directly at (801)264-3800 so we can discuss the next steps and provide any updates. Your satisfaction is very important to us, and we are committed to making this right. We appreciate your patience and the opportunity to address your concerns. -Stephen Berger, General Manager
I worked with Donnie Tobari in the service department.
I worked with Donnie Tobari in the service department. He was professional, prompt and an excellent communicator.
I worked with Donnie Tobari in the service department.
I worked with Donnie Tobari in the service department. He was professional, prompt and an excellent communicator.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.
Buying my Toyota at Larry H Miller was the vest
Buying my Toyota at Larry H Miller was the vest experience specially how Marvin treated me, he is a great addition to Larry H Miller.
Buying my Toyota at Larry H Miller was the vest
Buying my Toyota at Larry H Miller was the vest experience specially how Marvin treated me, he is a great addition to Larry H Miller.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your review is truly appreciated. Our team is committed to making sure each customer has a positive experience, and it's great to hear that we were able to do that for you. We look forward to the opportunity to serve you again in the future.
Service Rep (Connor Ramirez) was great, but whoever did
Service Rep (Connor Ramirez) was great, but whoever did the work was not paying attention. I clearly stated that I did not want my car washed at the end of this routine 15,000 mile maintenance visit, because, as I explained beforehand, "your car wash sucks." My pristine vehicle came back from service covered in hard water spots baked on from sitting in the sun after being washed contrary to my instructions. Service Rep claims to have put this note on the service order, but it still happened. Also, my drivers seat position settings were completely screwed up and the A/C vents had been closed for some strange reason (in 90+ degree heat). These last two items would have just been a minor annoyance, but when added to the crappy wash, it made the whole experience rather maddening and deserving of a negative review. I spent an extra 40 minutes going to a decent car wash and hand drying my vehicle to eliminate the mess created by your wash. Sheesh!
Service Rep (Connor Ramirez) was great, but whoever did
Service Rep (Connor Ramirez) was great, but whoever did the work was not paying attention. I clearly stated that I did not want my car washed at the end of this routine 15,000 mile maintenance visit, because, as I explained beforehand, "your car wash sucks." My pristine vehicle came back from service covered in hard water spots baked on from sitting in the sun after being washed contrary to my instructions. Service Rep claims to have put this note on the service order, but it still happened. Also, my drivers seat position settings were completely screwed up and the A/C vents had been closed for some strange reason (in 90+ degree heat). These last two items would have just been a minor annoyance, but when added to the crappy wash, it made the whole experience rather maddening and deserving of a negative review. I spent an extra 40 minutes going to a decent car wash and hand drying my vehicle to eliminate the mess created by your wash. Sheesh!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for reaching out. I’m sorry to hear about your disappointing service experience, especially regarding the unwanted car was. Your feedback is important to us, and we aim to respect all customer requests. If we haven't already resolved this, please contact me directly so we can address your concerns and improve our service. - Stephen Berger, General Manager, (801) 264-3800
I wouldn't given him a zero stars but it wouldn't let me
I wouldn't given him a zero stars but it wouldn't let me so I had to give him a one star and the last two days they've wasted I don't know 10 hours of my time and today I was supposed to run in and sign for the car and put my money down and I got there waited for over an hour again and then they came out and said it got sold last night I would never ever trust them again and I'll never go walk into that store again. I don't know how it could have gotten sold last night when I was there until almost 5 minutes before they closed so I don't know how it got so last night so I don't know what they're lying about
I wouldn't given him a zero stars but it wouldn't let me
I wouldn't given him a zero stars but it wouldn't let me so I had to give him a one star and the last two days they've wasted I don't know 10 hours of my time and today I was supposed to run in and sign for the car and put my money down and I got there waited for over an hour again and then they came out and said it got sold last night I would never ever trust them again and I'll never go walk into that store again. I don't know how it could have gotten sold last night when I was there until almost 5 minutes before they closed so I don't know how it got so last night so I don't know what they're lying about
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeff, I apologize for any miscommunication and for any inconvenience you experienced. It’s disappointing that you feel your time was wasted. We strive for better coordination and transparency, and it’s clear we fell short of your expectations. If we have not discussed this personally by the time you find this response, please feel free to reach out to me directly. I look forward to resolving this with you. - Stephen Berger, General Manager, (801) 264-3800
After an issue with a part purchased and me goimg to
After an issue with a part purchased and me goimg to another garage to install. I had to go back to LHM to find out what the problem was. As soon as I talked to Cody in the Service dept. he knew what tue problem was. I went to talk to Tom in the parts dept. and between him and Cody the worked out the problem. They were so helpful and went above my expectations. Thank you so much. Tana Dixon
After an issue with a part purchased and me goimg to
After an issue with a part purchased and me goimg to another garage to install. I had to go back to LHM to find out what the problem was. As soon as I talked to Cody in the Service dept. he knew what tue problem was. I went to talk to Tom in the parts dept. and between him and Cody the worked out the problem. They were so helpful and went above my expectations. Thank you so much. Tana Dixon
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave us this positive review! Have a wonderful day!
Best salesman ever
I shopped around with 4. other Toyota dealerships from Riverdale to midvale. I have a busy work schedule and couldn’t take off work to go haggle. Collin Argyle at Larry H miller earned my respect as he immediately sent me a video email. He had a professional demeanor and conveyed he wanted my trust and business. We immediately started talking thru text. He had the tacoma I wanted and he quickly sent me sales price and estimated monthly payments as well as a ball park figure for my trade in. The ball park trace in was close to what I wanted so we scheduled an appointment for 930 am next morning as he guaranteed me that I would walk out the door satisfied with keys in hand. We sat down, ran numbers and got to the exact out the door and monthly payment I wanted and needed. I can’t say enough about Collin Argyle and all the other employees from Larry H Miller Toyota that I came in contact with. Not only did they earn my trust and respect, they have a customer for life! Best car buying experience ever!
Best salesman ever
I shopped around with 4. other Toyota dealerships from Riverdale to midvale. I have a busy work schedule and couldn’t take off work to go haggle. Collin Argyle at Larry H miller earned my respect as he immediately sent me a video email. He had a professional demeanor and conveyed he wanted my trust and business. We immediately started talking thru text. He had the tacoma I wanted and he quickly sent me sales price and estimated monthly payments as well as a ball park figure for my trade in. The ball park trace in was close to what I wanted so we scheduled an appointment for 930 am next morning as he guaranteed me that I would walk out the door satisfied with keys in hand. We sat down, ran numbers and got to the exact out the door and monthly payment I wanted and needed. I can’t say enough about Collin Argyle and all the other employees from Larry H Miller Toyota that I came in contact with. Not only did they earn my trust and respect, they have a customer for life! Best car buying experience ever!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony smith, we are delighted to see this rating! Have a great day!
Cat repair and service.
I own three Toyota, and have had all my work on them at Larry H Miller Toyota
Cat repair and service.
I own three Toyota, and have had all my work on them at Larry H Miller Toyota
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that you had a great experience at our dealership and that our team was able to exceed your expectations. Thank you for choosing us for your automotive needs and we hope to see you again soon. - Kasey Webster, General Manager
Upmost respect for the staff and sales people than
I want to take you guys You're always so kind thank you Scott Anderson for helping me out and always be them I would recommend you guys at any time for anything thanks
Upmost respect for the staff and sales people than
I want to take you guys You're always so kind thank you Scott Anderson for helping me out and always be them I would recommend you guys at any time for anything thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're happy to hear that you had a positive experience at our dealership and that our team was able to assist you in a friendly and professional manner. Thank you for choosing us for your automotive needs and we appreciate your feedback. - Kasey Webster, General Manager
Best In State
Easy, fast, and very helpful in getting my car back to me. I hope to see the again soon my car is running great! Thanks
Best In State
Easy, fast, and very helpful in getting my car back to me. I hope to see the again soon my car is running great! Thanks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to leave a review. It was our pleasure to have given you an efficient and knowledgeable service visit. If there is anything else we can do for you let us know. - Kasey Webster, General Manager