Larry H. Miller Toyota Murray

4.6
(421 reviews)

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Reviews

4.6
(421 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Mark is sucks idiot not respect deaf people

Mark is sucks cuz not respect deaf people I was give to Mark. He never asked me what time on my car oil change I was waiting 1 1/2 hours then I am going ask what happen to my suv They told me wait 7 hours I say what is xxxx too long time. I CAN BACK OIL CHANGE 2 hours back they say ok As back my suv. I need buy milk for my daughter drink milk. Then back in place they say no more I TOLD xxxx THEM I DONT UNDERSTAND WHAT IS WRONG THEM I KNOW THEY HATE DEAF AND DISABILITY

Dealer response

Hello there, we pride ourselves on being a diverse workplace and having a diverse customer base. Our staff works hard to ensure that each person we work with is being treated equally. If you feel like you were treated unfairly, then I’d appreciate the chance to get to the bottom of your experience as soon as possible and better assist you. I hope to hear from you soon. - Levi Johnson, Service Manager, (801) 264-3885

5.0

Great service at LHM from Sunbum

Had an incredible experience at LHM Toyota Murray working with Sunbum. He stayed over-hours to help us test drive and look at other vehicles. He was very kind and helpful throughout the entire process. He alerted us immediately about the vehicle we wanted arriving in the lot, and we were able to get the car quicker than we imagined! I definitely recommend this dealership, and especially if your salesman is Sunbum!

Dealer response

Thank you for taking the time to review us, Tran! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

4.0

Like the car.

Well, it took a while, but we got the car. It was a lot of signing and initialing, but I suppose that's required. I wish I could hear better so I could have got more instructions. All in all, it went ok.

Dealer response

Thank you for reaching out, Dave! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Kasey Webster, General Manager

5.0

LOVE LHM TOYOTA!!

The staff is absolutely amazing! Mark Mattice went above and beyond to help me find a vehicle that fit perfectly! I have never had an agent of a car dealership keep in touch to let me know what was going on like he did. Looking for a car and the paperwork was so incredibly easy and stress free. It was like I was working with family. I will definitely be going back! Mark... Thank you!!

Dealer response

Thank you for taking the time to write such a wonderful review, Tami! It was our pleasure to provide a stress-free dealership experience. We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

2.0

$6,000 over MSRP!!

They had my $500 for a Toyota RAV4 Prime for 16 months. Finally tell me they can get one after multiple claims that they couldn't but I had to pay for the larded up dealer rip off items like "security code etching" etc. and pay an extra $5,000 over MSRP for the base model. One phone call to a dealer in OR saved me $2,000. Take your hard earned money elsewhere is my advice.

5.0

Customer service was excellent.

The customer service was excellent. Everything was done in a timely manner. I was advised of next steps for my car maintenance. I was very pleased.

Dealer response

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

5.0

RAV4 sport

They are efficient and completed the routine maintenance on my car. They were polite and explained what was being serviced on the car. I will recommend them to others.

Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kasey Webster, General Manager

5.0

One of best buying experiences

Salesman collin made this a pleasant easy process. All other staff also positive. Whole thing about 2 hrs with a trade in. Will clearly go back

Dealer response

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Kasey Webster, General Manager

5.0

100,000 mile service

Kyler always takes really good care of us. He’s easy to work with to get appts scheduled and is very accommodating. Toyota dealership is the place to bring your vehicle if you want superior service.

Dealer response

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Kasey Webster, General Manager

5.0

Fantastic service picking up my new car!

Fantastic friendly and professional service. Lots of patience while setting up insurance and loan payments over the phone with our providers/bank. Extremely detailed walk-through of the vehicle. Car (Prius Prime) delivered in perfect condition, super clean, traction battery charged and fueled up. I recently moved from Europe and this is the best experience I have had in almost 30 years of driving.

Dealer response

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Kasey Webster, General Manager, (801) 590-7910

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