Reviews
I had an amazing experience, Andre Ruys was very helpful. He helped me find my dream car in excellent condition and a great price ! I definitely recommend Manly Hyundai.
I had an amazing experience, Andre Ruys was very helpful. He helped me find my dream car in excellent condition and a great price ! I definitely recommend Manly Hyundai.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Service Team Thanks to Jaden and Alex! This is my 5th car purchased from Manly
Wonderful Service Team Thanks to Jaden and Alex! This is my 5th car purchased from Manly
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The folks to deal with are Dan and Trinaty. They made our purchase incredibly easy and painless! Both so friendly and knowledgeable. We LOVE our 2021 Mercedes!! Also Manny, the finance and "paperwork" guy. He was wonderful, great sense of humor, and so very kind. We HIGHLY recommend Manly Hyundai...Dan, Trinaty and Manny.
The folks to deal with are Dan and Trinaty. They made our purchase incredibly easy and painless! Both so friendly and knowledgeable. We LOVE our 2021 Mercedes!! Also Manny, the finance and "paperwork" guy. He was wonderful, great sense of humor, and so very kind. We HIGHLY recommend Manly Hyundai...Dan, Trinaty and Manny.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Up until delivery day, my experience with Manly Hyundai was promising—Santiago in particular was very helpful. Unfortunately, the actual pickup day turned into an absolute nightmare. I flew in from out of state for a scheduled 9:00 AM Saturday appointment, having received verbal assurance the car was ready. During my manual inspection, I found a stain on the driver's seat and asked for it to be cleaned. When I returned, the stain was gone, but I was then informed the car was showing a critical error code making it unsafe to operate. Whether it was an unfortunately timed mechanical failure or a complete lack of a proper pre-delivery inspection (PDI), the vehicle was undeniably not ready. What followed was five grueling hours at the dealership: - The Runaround: Sales Director Jorge initially deflected responsibility, claiming he needed the General Manager's approval on Monday to address my travel costs. I later found out the GM, Jeff Dantzler, had actually been communicating with the team all along on Saturday. - Passing the Buck: When pressed over the phone the following Monday, Dantzler attempted to deflect blame entirely, claiming the critical error code was Hyundai's fault rather than the dealership's—a puzzling stance for a business handing over a broken car. - Take-It-Or-Leave-It Tactics: Dantzler was willing to okay a discount, but strictly on the condition that it was baked into the transaction if I bought the car on the spot. They refused to issue a "We Owe You" for travel reimbursement or cover shipping. Since the car was completely inoperable with zero timeline for a fix, moving forward blindly meant taking a financial loss. - The Cold Shoulder: For the final two hours, I was largely ignored as staff claimed other customers were keeping them busy. It was startling to see how quickly they had zero time for me once the sale fell through. - Contract Delays: As I tried to leave, they delayed providing a physical copy of the voided contract—meanwhile, I was already receiving automated texts from Hyundai Motor Finance congratulating me on my new vehicle. Eventually I managed to walk out with a "Flat Cancel" form in hand. I still had to follow up the following Monday to make sure it was actually sent out to Hyundai Motor Finance. A dealership's ultimate test (and actually most fail this) is standing behind a working vehicle and treating clients with basic respect when things go wrong. Manly Hyundai failed that test entirely. Future out-of-area buyers should proceed with extreme caution, and I strongly advise staying clear of VIN 7YAKR4DA4TY060449 unless you can successfully test drive it first.
Up until delivery day, my experience with Manly Hyundai was promising—Santiago in particular was very helpful. Unfortunately, the actual pickup day turned into an absolute nightmare. I flew in from out of state for a scheduled 9:00 AM Saturday appointment, having received verbal assurance the car was ready. During my manual inspection, I found a stain on the driver's seat and asked for it to be cleaned. When I returned, the stain was gone, but I was then informed the car was showing a critical error code making it unsafe to operate. Whether it was an unfortunately timed mechanical failure or a complete lack of a proper pre-delivery inspection (PDI), the vehicle was undeniably not ready. What followed was five grueling hours at the dealership: - The Runaround: Sales Director Jorge initially deflected responsibility, claiming he needed the General Manager's approval on Monday to address my travel costs. I later found out the GM, Jeff Dantzler, had actually been communicating with the team all along on Saturday. - Passing the Buck: When pressed over the phone the following Monday, Dantzler attempted to deflect blame entirely, claiming the critical error code was Hyundai's fault rather than the dealership's—a puzzling stance for a business handing over a broken car. - Take-It-Or-Leave-It Tactics: Dantzler was willing to okay a discount, but strictly on the condition that it was baked into the transaction if I bought the car on the spot. They refused to issue a "We Owe You" for travel reimbursement or cover shipping. Since the car was completely inoperable with zero timeline for a fix, moving forward blindly meant taking a financial loss. - The Cold Shoulder: For the final two hours, I was largely ignored as staff claimed other customers were keeping them busy. It was startling to see how quickly they had zero time for me once the sale fell through. - Contract Delays: As I tried to leave, they delayed providing a physical copy of the voided contract—meanwhile, I was already receiving automated texts from Hyundai Motor Finance congratulating me on my new vehicle. Eventually I managed to walk out with a "Flat Cancel" form in hand. I still had to follow up the following Monday to make sure it was actually sent out to Hyundai Motor Finance. A dealership's ultimate test (and actually most fail this) is standing behind a working vehicle and treating clients with basic respect when things go wrong. Manly Hyundai failed that test entirely. Future out-of-area buyers should proceed with extreme caution, and I strongly advise staying clear of VIN 7YAKR4DA4TY060449 unless you can successfully test drive it first.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I had a great experience buying my new car , the Tucson. Jadon was a great help and guided me through the process with ease and confidence. They all stayed late to make this happen for me. Yay for me !
I had a great experience buying my new car , the Tucson. Jadon was a great help and guided me through the process with ease and confidence. They all stayed late to make this happen for me. Yay for me !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Ben and Adam were there to make buying my car seamless!.. Such a great experience knowing there wasn't going to be the usual haggling and back and forth ,plus the headaches associated with that .. We told Adam what we wanted, out the door price, the financing we were doing Plus he gave us extensive details on the vehicle itself!... Once that was completed with smiles all around, we went into Ben's office to sign all the documents.... Ben and Adam are the consummate professionals with great character and pleasant demeanor... Overall the most pleasant experience we've ever had buying a vehicle... 5 Stars !!! Highly recommended!
Ben and Adam were there to make buying my car seamless!.. Such a great experience knowing there wasn't going to be the usual haggling and back and forth ,plus the headaches associated with that .. We told Adam what we wanted, out the door price, the financing we were doing Plus he gave us extensive details on the vehicle itself!... Once that was completed with smiles all around, we went into Ben's office to sign all the documents.... Ben and Adam are the consummate professionals with great character and pleasant demeanor... Overall the most pleasant experience we've ever had buying a vehicle... 5 Stars !!! Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Adam and the rest of the staff did not stop until all of our needs were addressed.
Adam and the rest of the staff did not stop until all of our needs were addressed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased IONIQ 5. Salesman (Myles) was knowledgeable, courteous, and thorough. No xx, no shenanigans. Took longer than expected for new car to be delivered from factory to dealer, but dealer has no control over that.
Purchased IONIQ 5. Salesman (Myles) was knowledgeable, courteous, and thorough. No xx, no shenanigans. Took longer than expected for new car to be delivered from factory to dealer, but dealer has no control over that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Steve made it happen for me! I’m in a much better car with a deal that I could afford! I can’t thank you enough, Steve!
Steve made it happen for me! I’m in a much better car with a deal that I could afford! I can’t thank you enough, Steve!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Myles was extremely helpful. He is so professional. His knowledge is very much appreciated. He was also very patient with me while I went back and forth between cars that I was looking at. I would recommend him to anyone and everyone looking to buy or lease a vehicle. Thank you again, Myles!
Myles was extremely helpful. He is so professional. His knowledge is very much appreciated. He was also very patient with me while I went back and forth between cars that I was looking at. I would recommend him to anyone and everyone looking to buy or lease a vehicle. Thank you again, Myles!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car