Reviews
Mike is awesome. I didn’t know want I wanted and Mike...
Mike is awesome. I didn’t know want I wanted and Mike asked questions and found “my” car…. not on the first try lol but he got it right the second time around. All smiles and thumbs up to Mike 🥰
Mike is the man to go to he knew exactly what I need it...
Mike is the man to go to he knew exactly what I need it at the time me car was stolen I told him what I needed and he came and deliverd
Russ Darrow Nissan has always been helpful, on-time and...
Russ Darrow Nissan has always been helpful, on-time and accurate with their estimates and service recommendations. Their customer service is outstanding and always helpful.
Very attentive and pay special attention to the customers...
Very attentive and pay special attention to the customers needs customers needs. Took the time to look up my account to see why my service agreement was not on file thank you
Sales Professional, Ron Tolzman was wonderful. Very...
Sales Professional, Ron Tolzman was wonderful. Very passionate about what he's doing. Front the time we met to seeing m off in my new Nissan. My first lease with other dealership was not this passionate. Very Professional.
Excellent customer service by Sales Manager JOHN DOMASK....
Excellent customer service by Sales Manager JOHN DOMASK. Ease to deal and always ready to help. Thank you JOHN. D. I be back! Alex Vernik
It was the best car buying experience I ever had. No...
It was the best car buying experience I ever had. No hassle, no stress!! Mike was the best! Professional, courteous and has outstanding customer service skills. All the employees I encountered were professional and friendly. They all worked together to make it a smooth and easy process for me. I got way more for my trade in than I ever expected.Thank you! Linda Lee
Mike was amazing! He was patient, understanding and...
Mike was amazing! He was patient, understanding and definitely showed outstanding Customer Service! Need a car, Go see Mike!!! It was a great experience. Thank you for making this process as painless as possible!
Everyone was friendly helpful and very easy to work with....
Everyone was friendly helpful and very easy to work with. Mike was great did not feel any sales pressure at all.
Super disappointed- just bought a brand new 40k vehicle...
Super disappointed- just bought a brand new 40k vehicle from Russ Darrow Nissan Milwaukee and not a month into ownership did it have a leaking roof. I brought it into a Nissan dealership because everything should be under warranty. Not only did I not receive a loaner vehicle, they had it for a full day and they are having me bring it in at least one more time. The problem is not fixed, and it was due to needing a part unavailable in the US. Meanwhile it’s rained every day and my vehicle leaks. The problem was not with the Nissan dealership I dealt with, the problem was with Russ Darrow Nissan when I called to inform them about my issues. They did not offer any type of compensation— not even a free oil change for my inconvenience on a defective car. This is NOT a way to retain customers.
Deborah We, again, are upset to hear you have concerns with your recent purchase. We always hope to be your servicing dealer as well as your selling dealer. Unfortunately, we did not learn of your concern until after you were well into the process, which limits our opportunity to help. We appreciate that the other store is closer to you and may be more convenient. It makes sense to use them for service if you chose.