Reviews
Write a reviewGreat service!!
Not many places now a days have good customer service! These guys go above and beyond! I love that they wash my car and give me an air freshener after they service my car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil change
Great job. Pleasant to talk with friendly and helpful office staff during the service. I appreciate that they checked the tires and let me know they need to be replaced. They also replaced a battery in my key so it would open doors again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ridgeline Owner. Young Auto Mall Customer
Fortunately Honda has built their trust in me for the most part, which is very hard to do. Dean Harton is the Service Manager and he has made it easy for me to talk any concerns with him I may have. Their Lube Express Manager, Scott is also very down to earth and istens to customer issues or concerns. Neither of these gentleman make me feel like I'm just a number waiting to suck my pocket book dry. I am very relieved to have the airbag recall taken care of and so far, find no rattles when putting things back together that sometimes occurs, thus the ratings of 'quality of repairs' and 'overall'. Would have been awesome if vehicle was washed but hey, the most important issue was completed. I appreciate my positive relationship with them.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service as always
I trust Young Toyota on services they provide. Efficient and fast. I have serviced both of my RAV4s.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Replace back tail light bulb
I arrived with no appointment and the Young Auto Mall Service personnel took care of the repair quickly and it now works great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent in every way.
The service was outstanding in every way. Highest ratings in all aspects.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Major
Young Auto has always treated me with courtesy and lived up to each and every commitment they have made. Young Auto sells the very best automobiles on the market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
I had service performed on my vehicle. They were very professional and did a great job. They even washed my dirty car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I have purchased two Prius' from Young Toyota over the years and it's the only place I've had it serviced. I think they do a great job and are professional and courteous. My only issue is that when I bought my 2014 Prius, I recommended Young Toyota to a friend who then went in and bought two new Prius'. I never even got a thank you from the dealership. A little disappointing....
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
The service I get is always great. I didn't know there was a recall on my airbag, and they took care of that for me also.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase