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Young Toyota of Logan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (187 reviews)
2019 consumer dealer award
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2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Young Toyota of Logan from DealerRater.

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Getting my oil changed and car wash thanks max ?

Thank you max in the service department I really appreciate seeing a happy face after getting off work and him being so helpful thanks again Max ?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent Service, Scheduling Could Be Better

They got me in and out! Very quick service, very sweet people. I only ask that someone fix the online scheduling system. It continued to tell me my appointment had been canceled, and that I would need to reschedule. And when I did reschedule, I was not on the schedule for that time, but for my original appointment. Luckily, the people in the service area were awesome and got me in (and out!) in thirty minutes. They're fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Rave 4

Was lost when I Walked in, husband always handled anything needed on the car. There for I was not very comfortable having to do this myself. When I walked in I looked for a friendly face. I went over to a young man standing at the counter and asked if he could help me. ( I thought he worked there) . He was very kind and took me over to someone who could. He was just there applying for a job. I felt kind of silly. But, This is the kind of person you want working for you. Don't even know his name. Everything went very smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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20,000 mile check up/ recall completed

So awesome to wor with Max in the service department! He was so helpful and polite. He was even able to complete a recal service without me having to make a second trip. Wonderful service! Washed my car, too! Love Young Toyota in Logan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Very impressed with the service I received. Stopped just to make appt to have my car serviced and see how to go about getting extra keys ordered or made up. I was basically a drop in, not expecting to have anything done that day. One hour later, I walked out with 2 new extra keys AND my car got serviced on the spot! Not just good customer service, it was GREAT customer service!! Everyone I encountered was very friendly and made me decide I will definitely return for further work on my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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air bag recall and valve timing adjustments

Valve cover gasket was not installed correctly. Drove it home and nearly ran the engine out of oil. They were very cooperative in fixing it a second time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Always dependable

I always take my Prius to Young Motors since I purchased it there and have always found their team to be helpful and dependable. I love it when they wash my car as part of the servicing. Sometimes they do, sometimes they don't....but I'll keep going back since the regular servicing is always excellent.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Young's gives great service

The service is always great and friendly. I especially appreciate their shuttle service when I need it. I can't always get a ride so it is great to know that if the wait is going to be several hours I can get a ride home then they will pick me up when the car is ready. They take very good care of the vehicle I purchased from them. My Toyota Rav4 meets all my travel needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honda civic

Easy and very helpful. The original quote covered everything. Nothing was unexpected at time of actual purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Proud CR-Z owner

Had a recall on a part. I came in with the expectation of waiting about an hour for the repair. It took only 25 minutes and I was on my way. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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