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2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

Reviews

(304 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tony Divino Toyota from DealerRater.

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This is our third Toyota from Tony Divino Toyota and our

This is our third Toyota from Tony Divino Toyota and our second purchase with Brandon. We are always treated with respect and courtesy at Tony Divino. Brandon is very thorough when he goes through the vehicle with us. We will definitely recommend Tony Divino Toyota yo others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review, all the stars and recommendation, we really appreciate it. I will make certain Brandon sees your comments. Have a good week.

This morning I took my new Taco to get their special

This morning I took my new Taco to get their special sealant sprayed on it. ($1,000). I show up at 8 am when my appointment was. This Dude with his tablet says what are you here for ? so I answered i have an appointment, my name is XXXXXXXXXX. He then begins questioning how I was because i seemed off. I wasn't any kind of way. After several minutes of this (he wouldnt let it go) I asked in jest if he was a psychologist. He answered, "you would be surprised". Then I said can we get my car taken care of then he fold his arms across his chest holding the tablet and refused to do anything else. I said ok I'm leaving can you get my car out of here. By this time it was lined up with cars front and back. He said no. So i walk straight to the receptionist on the sales floor gave them my name and number for the GM to call me. I walked back to the service bay and i still couldn't get my car out. So i asked to call the police. Meanwhile the guy goes around to all the service employees telling them i am calling the police and they in turn start fake laughing out load like im crazy. Then the Thug manager shows up and wants me arrested...um I'm the one forced to call the police. I asked if he wanted to talk to me. He just got aggressive and threatening without even hearing any details. I'm 5'7" not tall or big. This was crazy. Finally when the police show up they have him clear the ramp so i can back my truck out. What the heck kinda place I this ? I have tried to call the GM but he's not taking my call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
2 people out of 2 found this review helpful.
Dealer response

Thank you for contacting our General Manager. There are no excuses. Maybe I'll get to meet you when we pick up your Tacoma to get it serviced for you. Have a good night.

Excellent Superior OUTSTANDING Customer service, best

Excellent Superior OUTSTANDING Customer service, best Toyota Dealership in the nation. ERICwas so pleasant to work with in helping me make a appointment for a Oil change and trying to make contact Nick my favorite Srrvice Adviso. Both of these gentlemen deserve multiple high fives for their fantastic customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning sirichardgary, We all really appreciate your wonderful review, I'll get a copy to both Eric, Nick and there Manager, they will be truly thrilled by your comments. Thank you, have a super weekend.

Sutton took good care of us.

Sutton took good care of us. He and Ron and the team were professional and responsive to our questions and needs. I recommend Tony Divino Toyota if you are seeking a good vehicle and positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you lots. Sutton and Ron will love hearing from you this way. Have a wonderful weekend in your new Sienna, Be Safe.

Fernando listened to what we wanted and made the process

Fernando listened to what we wanted and made the process of buying a new truck easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Matt, thank you for your review, Fernando will love it. Thank you for letting us help you into your new Toyota. Have a wonderful weekend.

Dan and Sutton were very helpful, I enjoyed both, they

Dan and Sutton were very helpful, I enjoyed both, they were very knowledgeable, answered my many questions and were great to work with. The entire experience was pleasant. Brilliant customer service by all involved. This is the second time I have purchased a vehicle here and each time it was a very good experience. There is a Toyota dealer closer but I prefer to drive the 45 minutes to this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eric, Thank you for the great review and rating! We appreciate your business! We'll make sure to recognize Dan & Sutton. Have a great week!

Cha was very helpful and accommodating to our needs and

Cha was very helpful and accommodating to our needs and timetable. He helped us find the perfect car for our family's needs and took very good care of us while we were there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting us help you into your new ride, for the super review and all the stars. Cha will love your comments. Have a wonderful week.

Dan R.

Dan R. should be recognized as an incredibly capable and skilled sales person. We were promptly met on the lot and taken great care of throughout our experience with Tony Divino Toyota. I would highly recommend the services and capabilities of this dealership. Thank you for a great experience today!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Thank you. We are super happy that everything went well. Thank you for the stars the review. AND for letting us help you with your new ride.

The entire stff is efficient, knowledgeable, easy to talk

The entire stff is efficient, knowledgeable, easy to talk to and highly professional! The dealership is always spotless from the showroom floor thru the service dept. We really enjoyed working with our salesman, Sean Wheeler!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star rating! We're glad to hear you had a great experience with Sean and our team at Tony Divino Toyota. We'll see you next time!

Sales personnel were amazing!

Sales personnel were amazing! Easy to work with and they were not pushy. Financing was easy as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Surprised, amazing is a wonderful word, we appreciate your review.