Reviews
Write a reviewGreat Experience - Honest and Helpful Personnel
A very good company to deal with. The salesman, Chris N. Internet Manager, was a pleasure to work with. I highly recommend this company in regards to my experience. Code: PC12312011
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place to get a vehicle!
My wife and I were looking to get a van and we got a great deal on our 2012 Chrysler Town & Country. The whole experience was great. There was no pressure, and they were very up front about costs. To add to it, they gave us a good amount for our trade in. We definitely will consider Pete Harkness for our future vehicle needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks!1
Chris helped us pick our son's first car and gave us a great deal! Very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professionalism and honesty...
Thanks To Chris Nelson at Pete Harkness Chrysler for his excellent assistance in the purchase of our new vehicle. Service was great, and his professionalism and honesty made us feel like we were dealing with a real person who cared about our needs and respected our time; not your typical 'car dealer sales person'. Looking forward to doing business again in the future, and we will be referring everyone we know to Chris.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
Chris did a great job accessing our needs for a new car at a great price. We will be back in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
You all were very professional. Thanks for everything!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendy,No Pressure
Been looking for a white low miles 200 Convertible for months. Found it on Cars.com.at Pete Harkness Auto Group. Called internet manager Chris Nelson. He told all about the car and sent me pictures.Told him what we had to trade and he gave me a good idea about what he could do before we made the trip. We drove the 78 miles from Peoria to look at the car. The car was all and the deal was all that Chris said it would be.No games.I am no novice at buying cars. I have purchased over 50 cars and motorcycles in the last 40 years. I know a great deal when I see one.Not only was the car $1500 to $2000 less than Peoria area dealerships Chris gave us at least $1000 more for our trade.Chris Nelson bent over backwards for us. No pressure deal and everone at the dealership we encountered were freindly and helpful! We are extremely happy with our deal and it was well worth the drive! Another great thing about dealing with Chrisis is he handles just about any domestic new car make you want!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great service
Overall i had a great experience. I am very pleased with everything. My car is great and im very excited to drive it. The customer service i recieved was wonderfull, everyone was very nice and helpfull. My sales rep. was wonderfull I am very pleased. I would highly recommend them and if i ever neeed another car i would deffinatly come back here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase