Reviews
Write a reviewParts Department
Can't speak for the dealership as a whole, but the parts department customer experience is terrible. Hung up on twice over questioning why an accessory (that didn't match) was not returnable. Bear in mind, nothing custom, exotic, etc. Wildly poor customer service. You're not the only game in town, this is a great way to push away future business
We regret that you weren't satisfied with your experience. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (281) 446-3181. We look forward to hearing from you. Thank you and have a great day.
vdhidalgo@hotmail.com
Great friendly service! Carissa was kind and personable and helped me during this stressful time.
Hi Vanessa, thank you for taking the time to leave a review for us at Robbins Nissan. We're happy Carissa provided you with a pleasant and hassle-free visit. We will definitely pass these kind words along to her and ensure she is acknowledged for her efforts. We hope to be of service to you again in the future. Best wishes, Robbins Nissan
Thank you Robbins Nissan
Survive as always was very professional and outstanding.
Mark, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Robbins Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service Review
Excellent customer service , everyone was friendly , knowledgeable and approachable, they answered all my questions and put my mind at ease.
Hello Mindy, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until next time, take care!
Customer service
We drove over 2 hours to look at and possibly purchase a new 2020 NISSAN Pro 4X4. We were greeted as soon as we parked our truck and received a warm welcome. As with any vehicle purchase, after test driving a new pro 4X4 and having our trade in looked at we sat down to talk price. After all is said and done, the sales personnel did everything to come to an agreeable purchase price with us and I’m now driving a 2020 Nissan Pro 4X4. This was the best we have been treated by any dealership and I’m 72 so there’s been several during my time.
Mr. Brazas, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your purchasing experience here with us. We sincerely appreciate you for choosing us to earn your business! Please don't hesitate to reach out if there's anything additional we can do for you. Enjoy your new Titan! Best wishes, Robbins Nissan
Best service !!
So, I recently just bought a 2020 Nissan Altima and the sales representative helping me was so kind, and thoughtful. I had a lot of requirements and they were able to check every box i had on my list.
Skyler, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and enjoy your new 2020 Altima! Best wishes, Robbins Nissan
Great.. A1
Great Experience. Bought a new Titan and think it?s great. Nissan sure did a good job in this truck. Our salesperson was super informed on the truck and new exactly what I needed.
Hi Steven! Thank you for taking the time to let us know how we did! We sincerely appreciate you choosing us to do business with. We look forward to assisting you with all of your future vehicle needs. Best regards, Robbins Nissan
Oil change
Paige kuebler was very helpful and very nice. I would go back
Pam, thank you for your kind review; we are happy to pass along your comments to the team here at Robbins Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It’s the year 2020 not 1964
In the age of internet and social media, we still have salesmen, like Leo Arias, telling a woman “ you didn’t read the fine print” as he and the finance group increased the advertised sales price on the web and on the vehicle of by $2k. The fact that a woman in 2020 cannot buy a vehicle is unimaginable. The tactics are the same as in the 60’s. Women Beware! Worst dealership. Go elsewhere! There is no fine print!
Hi Mariza, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. However, our manager would really like to speak with you more regarding this matter. Please reach out to Carissa at (281) 446-3181. We look forward to hearing from you. Regards, Robbins Nissan
best car buying experience!!!
best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!best car buying experience!!!!
Melissa, your wonderful feedback and rating mean a lot to us. We sincerely appreciate the opportunity to have earned your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!