Robbins Nissan Hours
There are so many reasons we believe you should come to Robbins Nissan to purchase your next vehicle or schedule your ne
xt service appointment. The first of which is that we have an outstanding selection of new and used vehicles right here in Humble. We also believe we have the best staff in the Houston area. We have quite a few families with more than one member employed here and we pride ourselves on being a family-oriented business. We believe that extends to our customers. The members of our service center are also exceptional. They are knowledgeable, efficient, friendly, and look forward to servicing your Nissan right here in Humble, TX.
"Trusted Since 1928"
I had intended to buy a truck 2 or 3 years old. But James put me in a new truck with more features for very close to the same money. I traded my old car... and got good value. I am very pleased with the deal and my new truck.
Purchased a vehicle here and was quoted a specific price. When entering the finance office and being lead to believe nothing changed I noticed, after signing... the paperwork, the finance manager raised the sales price of the vehicle and added thousands of dollars to the total cost of the contract. After attempting to remedy this contract, the dealership and general manager began deflecting all attempts of contact via phone and refused to help mediate my experience. I will not be recommending them to first-time buyers.
Took my car in for service in in a Saturday which is usually busy, was greeted very professionally and reviewed services to be done. Service was completed... right on time and everything to our satisfaction, we will take our car here for all future service.
Dan, thank you so much for taking the time to leave such a great review! I am happy to hear that our service department was able to provide you with a... great experience. Thanks again for the review, and come see us again soon!
I wrote an earlier review concerning Robbins Nissan in Humble, TX. I had a problem with the hatch not opening on my 2015 Nissan Murano. The day after... I posted my comments, they contacted me. Robbins and I came to an agreement as to how much I was to be charged to have the latch fixed. The Murano was fixed yesterday.
Bought a new 2015 Nissan Murano SL from Robbins Nissan in Humble, TX July of 2015. December of 2016 power lift gate would not open. December 22, 2016... took vehicle in. Cleaned harness connection, performed auto back door reset, and cleared code, paid $110. Same problem a few weeks later. June 2, 2017 took vehicle in. Cleared codes and recalibrated back door system. Needs latch to start with, paid $110 again. I should not have to pay to have Nissan troubleshoot their own product. Power lift gate not working again! December 20, 2017 took vehicle in and left it there all day. Service department writes up again, "Customer states the lift gate will not open. Lift gate latch assembly to start with." to "fix" this problem Robbins wants to charge me $1,164 to overnight a new latch from Dallas, and install part. They don't know if that will fix the power gate. I declined the work to be done. Think twice before buying a Nissan Murano.
Shannon, thank you for sharing this review. I would like the opportunity to speak personally as soon as possible. Please contact me at (281) 446-3181 ...so we can work on resolving any outstanding issues you may have from your recent visit. It is my goal to ensure that all our clients walk away satisfied, and I would appreciate the chance to still make that happen. Sincerely, BJ Banamar General Manager
There was a slight mixup in the beginning but that hurdle was soon resolved. Thanks to Ms. Yvonne, after meeting you in person and talking to you, you... were great. To my saleslady, Ms. Allie, she was very good and worked with me and my daughter in selecting a car to LEASE that I would be satisfied with and for that, thank you very much. To Mr. Rod Deeson, Finance Mgr, he was wonderful, patient and funny. By the way, I hope I spelled your last name correct LOL! The atmosphere at Robbins was phenomenal and I hope to be doing business with Robbins from here on out. Also, thanks to Ms. Shanda, you handle business and I love it!
I'VE BEEN GOING THERE FOR FOUR YEARS THIS WAS THE WORST SERVICE EVER AND OVER PRICING I WAITED FOR TWO AND A HALF HOURS THE SERVICE GUY NEVER CAME BAD... WHEN HE DID HE TOLD ME FOR A OIL CHANGE 7O.OODOLLARS GOOD BUT TO FIX MY A.C. 1200DOLLARS FOR A CONDENSER EVERY OTHER NISSAN WAS HALF THAT PRICE 3HRS SERVICE
Michael, thank you for reviewing our service. If you would like to discuss these concerns further, please do not hesitate to contact me directly at (2...81) 446-3181. BJ Banamar General Manager Robbins Nissan
Had a great experience buying certified pre-owned 2015 Sentra. Salesman Mike Flores was very professional, no hassel, went for a relaxed test drive. The... car was priced very competively, a little below market value. We called ahead to let them know we wanted to see it. Mike had it up front & ready. Returned the next day to buy it. Again, it was waiting for us, very clean & detailed. Manny in finance department was great. At the last minute we asked him to change title from one name to two owners. It caused more work for him, but he was very accommodating, professional & pleasant. Overall, buying used car from Robbins Nissan was a hassle-free, good experience. Would definitely consider buying from them again!
Thank you for the great 5-star review! I hope you enjoy your 2015 Sentra, and am happy to hear about your positive experience with Mike and Manny.
I have brought two new SUV from Robbins, Sale person were great. Get all of my services from their the people are the best Don keep up the excellence work
Thank you for the five-stars and the kind words about our sales staff.
I bought a car from here and it's been the worst experience ever! have left several messages, some guy named David Le and greg and mark and several others... still won't return calls! This place is a joke and Idk how they are in business! Nvr Nvr do business with this company!
Melissa, we are very concerned to hear about your bad experience with our dealership. We hate to hear that you have not been treated with proper custo...mer service. At your earliest convenience please contact us at (281) 446-3181 so we can work out any problems you are experiencing. Thanks! BJ Banamar General Manager Robbins Nissan