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Ken Garff St. George Ford

(172 reviews)
Visit Ken Garff St. George Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 631-3470 (877) 631-3470
Used (877) 631-3471 (877) 631-3471
Service (888) 736-0466 (888) 736-0466

Inventory

See all 562 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since August 2004.
You might expect a car company’s top priority to be cars, but not at Ken Garff St. George Ford. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Creating Lifetime Customers

Service center

Phone number (888) 736-0466

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff St. George Ford from DealerRater.

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I just want to give a quick shoutout to Tim Hoyt and the rest of the ford team for helping me and putting the effort to inspect the car for me before buy due to my tight schedule with work. My family and I love the car a lot and would highly recommend to check out their cars. Thank you!

I just want to give a quick shoutout to Tim Hoyt and the rest of the ford team for helping me and putting the effort to inspect the car for me before buy due to my tight schedule with work. My family and I love the car a lot and would highly recommend to check out their cars. Thank you!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I scheduled an appointment online for an airbag recall because no one ever answered the phone when I called. I left messages but never received a call back, so making the appointment online was my only option. The online scheduling process never asked for my VIN number. I drove to the dealership for my scheduled appointment only to be told they had to order the recall part and that I would have to come back another day. It was frustrating to spend the time and gas driving there for an appointment that couldn’t actually be completed. If the VIN is needed to order recall parts, the online scheduling system should ask for it, or someone should contact the customer before the appointment. I do want to mention that Paul O., the service advisor, was very friendly and apologetic about this situation, and I appreciated how he handled it. My frustration is with the scheduling and communication process, not with him. I’m also in the market for a new vehicle, and this experience honestly made me think twice about doing business with this dealership. First impressions matter, and I left disappointed. I hope they improve their scheduling and communication, so future customers have a better experience.

I scheduled an appointment online for an airbag recall because no one ever answered the phone when I called. I left messages but never received a call back, so making the appointment online was my only option. The online scheduling process never asked for my VIN number. I drove to the dealership for my scheduled appointment only to be told they had to order the recall part and that I would have to come back another day. It was frustrating to spend the time and gas driving there for an appointment that couldn’t actually be completed. If the VIN is needed to order recall parts, the online scheduling system should ask for it, or someone should contact the customer before the appointment. I do want to mention that Paul O., the service advisor, was very friendly and apologetic about this situation, and I appreciated how he handled it. My frustration is with the scheduling and communication process, not with him. I’m also in the market for a new vehicle, and this experience honestly made me think twice about doing business with this dealership. First impressions matter, and I left disappointed. I hope they improve their scheduling and communication, so future customers have a better experience.

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're so glad that Paul took great care of you during your visit, but we apologize for the frustrating time you had trying to arrange for your recall. We'd love the opportunity to discuss this with you personally and do our best to make it right. Please contact us if you would like to chat. Thank you! Russ Eardley, Service Manager [email protected]

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Great dealership. Purchased 6 cars so far. Would never go anywhere else! Jason is Terrific!

Great dealership. Purchased 6 cars so far. Would never go anywhere else! Jason is Terrific!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Best car buying experience ever. This sales team is a well-oiled machine that shames other dealers. From start to finish, it was exceptional. Reasonable price, no shady sales tactics. Salesman Easton Edwards was fantastic. I bought from out of state and they made it super easy. Would definitely buy from Ken Garff St George again.

Best car buying experience ever. This sales team is a well-oiled machine that shames other dealers. From start to finish, it was exceptional. Reasonable price, no shady sales tactics. Salesman Easton Edwards was fantastic. I bought from out of state and they made it super easy. Would definitely buy from Ken Garff St George again.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dave and Eric did an amazing job helping me and my husband find the truck we wanted.

Dave and Eric did an amazing job helping me and my husband find the truck we wanted.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great dealership to buy from. No pressure thru the entire process. Jeremiah was very helpful and knowledgeable about the new explorer we purchased.

Great dealership to buy from. No pressure thru the entire process. Jeremiah was very helpful and knowledgeable about the new explorer we purchased.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The sales team is good .maybe better price on cars to get more customers..and crear.contracts.for people who don't understand co tracts..and of course more selection

The sales team is good .maybe better price on cars to get more customers..and crear.contracts.for people who don't understand co tracts..and of course more selection

Rating breakdown (out of 5):
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Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're glad you had a good experience with our sales team but are sorry to hear that overall we did not provide a 5-star experience. Please feel free to reach out if you'd like to discuss your experience further; we appreciate your feedback. Thanks! Cody Holmstead, General Sales Manager [email protected]

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We just bought two vehicles in two days. Jason was our salesman and provided excellent customer service. He was able to answer all of our questions and made sure that we got the best rate along with the finance people, of course. We highly recommend!

We just bought two vehicles in two days. Jason was our salesman and provided excellent customer service. He was able to answer all of our questions and made sure that we got the best rate along with the finance people, of course. We highly recommend!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Very helpful and did what they said they would do and my truck was ready on time

Very helpful and did what they said they would do and my truck was ready on time

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The dealership was great, but what made everything exceptional was my salesperson. Christopher was so kind and easy to work with. He definitely really cared about my experience.

The dealership was great, but what made everything exceptional was my salesperson. Christopher was so kind and easy to work with. He definitely really cared about my experience.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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