I was offered a deal by the internet salesman. I called back but he had left for the weekend. I attempted to speak with Kevin Newby and left two messages... for a return call and I’d take the deal. Kevin never returned my calls.
It was a very stress free environment and everyone made me feel at home
Service was done in a timely manner. Employees are all very friendly and helpful
Greatest car dealership and service department in the state of Utah with great people to help you out
Ignore my previous review, I absolutely cannot recommend Newby. I could say I am disappointed, but that is a gross understatement. I purchased a 2014... Chevrolet Silverado with 96000 miles in January 2019. When I finally had a need for some cool air from the air conditioner in April, I discovered it was blowing only hot air. The vehicle now has 98000 miles and I am preparing to spend some significant cash to fix the issue which the service department should have found. Granted, I should have purchased the extended warranty - this is obviously an oversight on my part. However, the compressor / leak issue should have been discovered. In fact, when I brought the vehicle to Newby service department in February complaining of a 'coolant smell' in the cab / vents, the service department found nothing. That should have been a clue that something was not right with the 'system.' However, Newby simply does not care that I was sold a vehicle with issues. Indeed, I took the vehicle back to Newby in April where I was told that I just needed to add some freon. The freon was added and in a few days the vents were back to 'normal' blowing hot air. Here is what I found which Newby did not find or perhaps found, but simply does not care - a bad compressor / condenser, a leak in the system and dye in the refrigerant from previous auto work. Obviously, the previous owner was aware, was Newby? When I informed Newby of the issue, I was told I was on my own since I did not discover the issue in the first 2 weeks. Oh, if only I had needed air conditioning in January all would be well. I believed Newby was trustworthy, but now this problem after 2000 miles. I now know I was wrong to trust Newby. Many friends and acquaintances recommended Newby. I have and will inform them and others of my disappointment in yet another dealership. In my original review I thanked Newby and further stated "Now, if only all dealerships operated like Newby, consumers would feel much better." Three months later I no longer stand by that statement. I emphatically do not feel better and Newby IS just like all the other dealerships. I improperly assumed Newby was different, but now I realize they are simply a dealership just the same as all the others. I am so very disappointed..... and broke.
My buying experience was good, They were friendly and worked hard to get me into a new car. I did not give 5 stars because of some bad experienced in... the past.
I was there buying a car for my daughter student of SUU in Cedar. The sale staff was nice, extremely helpful. No pressure, dedicated 100% to my search.... The dealer is big, not overcrowded, well organized and super clean. The manager Eric...big help too, always answering my questions and emails. Finance was fast, not complicated, nice guy too. I visit some others dealers and Newby Buick GMC was the best for me. I recommend the dealer 100%.
Leased my third car from Newby Buick this month. My salesman, Kevin Newby was such a great help in helping me decide what car I might like! He goes all... out to make the experience stress free! I came home completely satisfied with my new car! I have and will continue to recommend Newby Buick to my friends!
gave me a fare price for my truck and a good price for the new truck . No hassles just a fare dealer with a good product .
World class service. I have purchased four vehicles in the last 3 years from them great experience Trading in Old Buying new.