CarMax Naples - Now offering Curbside Pickup and Home Delivery

1.0 out of 5 1.0
Rectangle 48
Sales 10:00 AM - 9:00 PM

CarMax Naples - Now offering Curbside Pickup and Home Delivery Hours

Sales

Monday

10:00 AM - 9:00 PM

Tuesday

10:00 AM - 9:00 PM

Wednesday

10:00 AM - 9:00 PM

Thursday

10:00 AM - 9:00 PM

Friday

10:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

12:00 PM - 7:00 PM

About Our Dealership

Dealer on Cars.com since December 2016

"Experience Clear and Simple Car Buying and Selling"

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 1, 2019

    After selecting my vehicle and being approved for my loan, I was so excited to go in to pick up my car from the Naples location. I test drove the car and... went to sign the paperwork. And then, after an hour of waiting, I was told the bank has changed the terms and told to leave. Steven Lowry was the salesman. I would never ever step foot in that sham of a company again.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    15 people out of 15 found this review helpful. Did you?
  • 1.0 out of 5
    May 3, 2016

    Bought a car there about three years ago and bought extended warranty as well. Had recently the same car there for inspection because of strange noise.... Got car back and told everything is fine , just needs new tires. Drove a bit and had to pay now for major repairs at a different repair shop. They offered me to pay back for my inspection but nothing for the necessary repairs they missed. Also have to deal with the extended warranty myself. Service and repairs department sucks big time. Will never go back to them.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    27 people out of 29 found this review helpful. Did you?