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I have been a Lexus driver since 1993, I have always bought from Lexus dealerships. The first time I walked into a Lexus service department my jaw dropped,... realizing the amazingly rigorous quality control that had gone into the "Lexus" experience. I recently found myself in need for a new Lexus (RX450h) and landed on a vehicle for sale in McAllen, TX...I live in Dallas. It is hard to believe, but my experience with Tavo Callejo-Barrett at Barrett Auto Gallery supersedes any Lexus dealership experience that I have had. Very professional, timely (they received paperwork and checks on a Monday morning. The car was sitting in my garage within 24 hours. They are on the Mexican border...I am north of Dallas!), the process was glitch free. Financing was green lighted within 24 hours! What a delightful experience. I will buy from them again, no doubt. Superbly professional. I am proud to have been associated with them.
Very satisfied with the customer service and hospitality. The car was purchased from home since my documents were hand delivered on a next day service... basis. The process was smooth and easy. My Audi is beautiful and in excellent condition. Tavo was able to answer our questions and put everything in order how it should have been. We did not wait more than 15 minutes when picking up the vehicle. I do recommend the dealership it was an pleasant experience.
This is the second car we buy from Barrett and I know we will be back once is time to replace it. Tavo, our salesman, made the process of buying our car... smooth and hassle free. We got more than what we expected for out trade-in and paid a fair amount for our new vehicle. The deal seemed too good to truth, but it wasn't. We are very happy with our new car!
I had a very bad experience with this dealership, a lot of lies just to make an extra buck and a lack of communication. Their cars are not ready to be... driven off the showroom floor. I wouldn't recommend this dealership to anyone. Steer clear!
My sales person was Tavo Very responsive and easy to communicate with I bought my R8 from him remotely and am very pleased I would recommend him to anyone... making a purchase
The bes baying expirence on baying a car 100% recomended
Outstanding customer service. Their cars are in pristine condition and are top of the line. I most highly recommend Tavo who went above and beyond to meet... my requests and offered a professional / first class service all the way. Will be back for the next one.
Was very happy with the service Tavo gave me. I was a little nervous to make such a big purchase online but they made it easy.
I bought my 2006 BMW X5 4.4i from Tavo and Jorge back in May 2016. I was hesitant on buying a used BMW because of high cost to fix but Jorge an Tavo were... very good at putting me at ease! I took home for the weekend and had issues with the A/C and window washer. Returned vehicle on Monday and they gave me a loaner car, until issues were resolved. Only took a couple of days. The one thing I appreciated the most, was the integrity, honesty and patience they showed me while I was considering buying! Ended up with a bumper to bumper/ 50k warranty and windshield replacement on my car! Couldn't be happier!
Joselo ("JLO") and Jorge in Mcallen,TX (1hour away from me) did a fabulous job with my car buying experiences. I bought the Jaguar 1st and got the Porshe... as a loner as they were servicing and auto detaling JAG. Wife fell in love with Porshe. I called JLo And Jorge to see what we could do with financing. They worked the magic and i walked out with 2 luxury cars in 1 week!!! Process was quick, professional, and above and beyond. They are not an overnight operation so u can feel safe making a trip to seriously consider these luxury, well taken care of, low mileage vehicles. JLO and Jorge are always a phone call/text away and ready to address concerns. In short, its been about a 1.5 weeks and both vehicles are a HIT and running in tip top shape thanks to the thourough servicing and inspections they go through before gettin to you, the customer. JLo and Jorge in Barret Auto MCAllen, TX you get an A!!!