Sobh Automotive

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 19, 2020

    This dealership is amazing. My dad and I make the hour and a half commute from Fayetteville just to buy from them. I have purchased a car twice from them... and referred my good friend. The cars are very nice and sammy and lisa communicate very good! They get back to us quickly and understand our needs and don't push us instead they work with people. Very realistic people and understanding. The best part is the warranty. They are very good at making sure their customers are safe even after the transaction.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 26, 2019

    I will start off by saying anyone who is considering going to this dealership, I recommend you decide to go elsewhere!!! A few months ago I was in the... market to get a car so I could save on gas and not put any more miles on my SUV. I viewed the car online and it was very similar to the one I had prior and it looked decent from the pictures they posted online. I had to drive close to five hours and when I arrived at the dealership there were a long list of things they made sure were concealed from the pictures they posted. I decided I wasn't going to purchase the car, but Lisa was nice and made me many promises that she never kept. I've been in contact with her and Sammy many, many times and each time I am given a different lie about a part or what will take place that never happens. I have sent text messages, left voicemails, and called several times with no resolution, and now no answer or callback. Just imagine having to deal with someone that constantly lies over and over again, and this has been going on since I purchased the vehicle on 5/11/19 and it's now 8/26/19.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 14, 2016

    Lisa & Sammy really gave us their undivided attention in making our car search and purchase satisfying. I love the fact that their are still family-owned... businesses providing good customer service and a good product at a fair price all without the politics and overhead of a large dealership. They were very fair by working with us on the price and repair of the trunk on the vehicle we purchased. They didn't just post a non-negotiable price on the internet but actually made it a 'hassle-free' car purchase. It took 3 months of vehicle searching and visits to dealers all around metro Atanta before finding a gem at Sobh. I would recommend Sobh Automotive to anyone looking for a quality used car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2019

    They lied to us from start to finish. They told us they would register the car we purchased from them, always "tomorrow." But this went on for two months,... and this caused us to have to drive around with expired tags. Take any promises they give you with a grain of salt. Getting them to perform even the simplest of obligations will require weeks of headache. Yikes.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 16, 2019

    Honest and professional. You know you’re getting the best deal on a reliable car with them here. The trade-in value they gave us was very generous. They... worked with us to get the best financing possible. Everyone working here is kind and treats you with respect. You can’t ask for a better car buying experience. My family members have bought cars from Sammy in the past and they’ve always been great cars that hold up very well. I wouldn’t buy a car from any other dealer. They’re honest, good people with the most competitive prices and best quality vehicles.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2018

    If you're tired of the games , dishonesty and cost at the large dealerships I recommend SOBH! Chuck is knowledgeable, honest and a pleasure to work with.... He works really hard to make everything perfect. We purchased a used Honda Accord at a great price and he took care of everything we asked for. We couldn't have asked for a better car buying experience

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 26, 2017

    I contacted Lisa at Sobh Automotive approximately 7 days prior to purchasing the car from their lot. I told them I was looking at a number of researched... vehicles. Lisa encouraged me to look and then consider my options and welcomed the opportunity to help me with the vehicle. Lisa and Mike were great! Friendly, accommodating people. Great experience. Very good car, very good price. We will shop Sobh Auto again as needs arise!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    March 24, 2017

    Called a salesman's number and left a message, but no returned call. Also called the dealership number during business hours multiple times and no answer.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2017

    I had been searching for a decent 4Runner for a few months with low miles and fair price with little to no luck. Upon arrival the staff were friendly and... welcoming. I test drove a Honda Pilot and a Toyota 4Runner. My heart was in the 4Runner which drove smooth with no funny noises or handling problems. They ran the Carfax for me which had a clean, one owner record. The paperwork and financial process went smooth. Lisa handled everything like a pro! The office is run by family who makes you feel like family. When I had the full inspection by my mechanic he was impressed. Solid SUV, exceptional service!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 16, 2016

    Lisa was extremely wonderful and helpful during the purchase of my new Honda CRV. I will definitely be sending my friends to Sobh Automotive! All the cars... on the lot are newer, in great condition, and very clean. Small business is the way to go! Thanks so much for everything.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews