Great customer service
Since moving to Georgia I haven't bought a car from anyone else. My journey with them started 8 years ago when I saw that they had a purple jeep for sale. I called them and it turned out that they had already sold it. However, Sammy went out of his way to make sure that I got the car I wanted for the low price I needed (4,000?). My journey has continued with them as I needed a more fuel efficient car, then wrecked the next one. 3 cars if you aren't keeping track. They were able to offer me financing both times that I wasn't a cash customer. Each time I've gone I've felt like family. They are worth the over an hour drive I have to make each time I see them. My family also refuses to buy cars from anyone else as well. We've bought 5 cars from them total. (My other family members aren't as hard on cars as me, lol.) I highly recommend them to anyone who needs an affordable, dependable used car.
This dealership is amazing. My dad and I make the hour and a half commute from Fayetteville just to buy from them. I have purchased a car twice from them and referred my good friend. The cars are very nice and sammy and lisa communicate very good! They get back to us quickly and understand our needs and don't push us instead they work with people. Very realistic people and understanding. The best part is the warranty. They are very good at making sure their customers are safe even after the transaction.
Deceitful and Liars
I will start off by saying anyone who is considering going to this dealership, I recommend you decide to go elsewhere!!! A few months ago I was in the market to get a car so I could save on gas and not put any more miles on my SUV. I viewed the car online and it was very similar to the one I had prior and it looked decent from the pictures they posted online. I had to drive close to five hours and when I arrived at the dealership there were a long list of things they made sure were concealed from the pictures they posted. I decided I wasn't going to purchase the car, but Lisa was nice and made me many promises that she never kept. I've been in contact with her and Sammy many, many times and each time I am given a different lie about a part or what will take place that never happens. I have sent text messages, left voicemails, and called several times with no resolution, and now no answer or callback. Just imagine having to deal with someone that constantly lies over and over again, and this has been going on since I purchased the vehicle on 5/11/19 and it's now 8/26/19.
They lied to us from start to finish. They told us they would register the car we purchased from them, always "tomorrow." But this went on for two months, and this caused us to have to drive around with expired tags. Take any promises they give you with a grain of salt. Getting them to perform even the simplest of obligations will require weeks of headache. Yikes.
Got the best deal and an awesome new car!
Honest and professional. You know you’re getting the best deal on a reliable car with them here. The trade-in value they gave us was very generous. They worked with us to get the best financing possible. Everyone working here is kind and treats you with respect. You can’t ask for a better car buying experience. My family members have bought cars from Sammy in the past and they’ve always been great cars that hold up very well. I wouldn’t buy a car from any other dealer. They’re honest, good people with the most competitive prices and best quality vehicles.
If you're tired of the games , dishonesty and cost at the large dealerships I recommend SOBH! Chuck is knowledgeable, honest and a pleasure to work with. He works really hard to make everything perfect. We purchased a used Honda Accord at a great price and he took care of everything we asked for. We couldn't have asked for a better car buying experience
Really Enjoyed Dealing with Lisa & Mike
I contacted Lisa at Sobh Automotive approximately 7 days prior to purchasing the car from their lot. I told them I was looking at a number of researched vehicles. Lisa encouraged me to look and then consider my options and welcomed the opportunity to help me with the vehicle. Lisa and Mike were great! Friendly, accommodating people. Great experience. Very good car, very good price. We will shop Sobh Auto again as needs arise!
Not responsive to phone calls
Called a salesman's number and left a message, but no returned call. Also called the dealership number during business hours multiple times and no answer.
2005 Toyota 4Runner
I had been searching for a decent 4Runner for a few months with low miles and fair price with little to no luck. Upon arrival the staff were friendly and welcoming. I test drove a Honda Pilot and a Toyota 4Runner. My heart was in the 4Runner which drove smooth with no funny noises or handling problems. They ran the Carfax for me which had a clean, one owner record. The paperwork and financial process went smooth. Lisa handled everything like a pro! The office is run by family who makes you feel like family. When I had the full inspection by my mechanic he was impressed. Solid SUV, exceptional service!
LOVE THIS PLACE!
Lisa was extremely wonderful and helpful during the purchase of my new Honda CRV. I will definitely be sending my friends to Sobh Automotive! All the cars on the lot are newer, in great condition, and very clean. Small business is the way to go! Thanks so much for everything.