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Wright Nissan

(428 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (724) 831-5707 (724) 831-5707
Used (724) 831-5490 (724) 831-5490
Service (724) 638-2644 (724) 638-2644

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wright Nissan from DealerRater.

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fast,efficient friendly!

I first spoke with Teresa when I arrived because Corey was tied up with a problem. I told her my problems with the car and said I had been told I needed to have my brakes bled. She looked confused but put it on the work order. When my car was done Corey showed me my last visit work order and the brakes had been bled then. I then recalled on an alert email from the dealership it mentioned brakes being bled was coming up. I ended up paying much less than I expected which of course is always pleasant news. Of course because the day was beautiful they also gave us a complimentary car wash which is always appreciated. Great service! A satisfied customer for 11 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My third Nissan

Nice guys.....I would recommend this dealership above all others! I even travel from Monroeville to this dealership just because I know I can trust everyone there! You're the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Teresa was wonderful to deal with. She listened to what I wanted/needed to have done and with the coupons I had, made sure I received the best price options! She was also honest about the amount of time it was expected to take since I was waiting for it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

5 Star Service

First service visit on new Murano lease... I was very pleased with the personal attention before and during service appointment. Everything went well and was actually finished earlier than anticipated. thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

Teresa is wonderful. Attentive, knowledgeable, personable. Listens and explains. Friendly. Wants the service to be correctly. Service area is accommodating. Very professional. Will go out of her way to make things right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service interlude of desired vehicle maintenance

My appointment went as smoothly as possible and I received all of the services I needed. All the services were performed in the time promised. Cory was a great help in describing other possible maintenance services for my mileage interval. I am looking forward to my next appointment at your dealership. I purchased the vehicle there two years ago and have been very satisfied with it. I would definitely consider a Nissan purchase down the road.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Super service

Excellent service experience. From making the appointment, welcoming me with paperwork ready, warm but profressional treatment, to on time completion (including a car wash!), everything went smoothly. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great employees

Love that everyone knows their job and completes work in a timely manner! Vehicle runs great which also confidence that if something is wrong that Wright Nissan will correct it without question!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service

I just had my Nissan Murano Inspected and Teresa reviewed what I should consider replacing on my 2014 but I had to be at my physical therapy appointment and was back on the road in one hour. I am happy that Teresa review the items that I should service soon even though it did not interfere with my state inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great at customer service

When dealing with Teresa directly for service we have never been disappointed. She always seems to know how to handle any problems that might arise. Great at her job and has a great customer service attitude. Great asset for Wright Automotive. John and Judy Dobson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.