Reviews
fast,efficient friendly!
I first spoke with Teresa when I arrived because Corey was tied up with a problem. I told her my problems with the car and said I had been told I needed to have my brakes bled. She looked confused but put it on the work order. When my car was done Corey showed me my last visit work order and the brakes had been bled then. I then recalled on an alert email from the dealership it mentioned brakes being bled was coming up. I ended up paying much less than I expected which of course is always pleasant news. Of course because the day was beautiful they also gave us a complimentary car wash which is always appreciated. Great service! A satisfied customer for 11 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My third Nissan
Nice guys.....I would recommend this dealership above all others! I even travel from Monroeville to this dealership just because I know I can trust everyone there! You're the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service
Teresa was wonderful to deal with. She listened to what I wanted/needed to have done and with the coupons I had, made sure I received the best price options! She was also honest about the amount of time it was expected to take since I was waiting for it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
5 Star Service
First service visit on new Murano lease... I was very pleased with the personal attention before and during service appointment. Everything went well and was actually finished earlier than anticipated. thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent
Teresa is wonderful. Attentive, knowledgeable, personable. Listens and explains. Friendly. Wants the service to be correctly. Service area is accommodating. Very professional. Will go out of her way to make things right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service interlude of desired vehicle maintenance
My appointment went as smoothly as possible and I received all of the services I needed. All the services were performed in the time promised. Cory was a great help in describing other possible maintenance services for my mileage interval. I am looking forward to my next appointment at your dealership. I purchased the vehicle there two years ago and have been very satisfied with it. I would definitely consider a Nissan purchase down the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super service
Excellent service experience. From making the appointment, welcoming me with paperwork ready, warm but profressional treatment, to on time completion (including a car wash!), everything went smoothly. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great employees
Love that everyone knows their job and completes work in a timely manner! Vehicle runs great which also confidence that if something is wrong that Wright Nissan will correct it without question!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service
I just had my Nissan Murano Inspected and Teresa reviewed what I should consider replacing on my 2014 but I had to be at my physical therapy appointment and was back on the road in one hour. I am happy that Teresa review the items that I should service soon even though it did not interfere with my state inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great at customer service
When dealing with Teresa directly for service we have never been disappointed. She always seems to know how to handle any problems that might arise. Great at her job and has a great customer service attitude. Great asset for Wright Automotive. John and Judy Dobson
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair