Reviews
My family has been Acura customers since 1998 when we
My family has been Acura customers since 1998 when we bought our brand new CL in Columbus OH. Believe it or not, we still have that car and it still runs. Through the years, we have purchased Acuras and Hondas. Not only do you get a reliable, dependable vehicle, as proven by our 1998 CL, you also receive excellent personable service. I highly recommend the vehicles and the dealership at Acura of Peoria where I was treated more like family than a customer.
My family has been Acura customers since 1998 when we
My family has been Acura customers since 1998 when we bought our brand new CL in Columbus OH. Believe it or not, we still have that car and it still runs. Through the years, we have purchased Acuras and Hondas. Not only do you get a reliable, dependable vehicle, as proven by our 1998 CL, you also receive excellent personable service. I highly recommend the vehicles and the dealership at Acura of Peoria where I was treated more like family than a customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear about your incredible loyalty to the Acura brand spanning over two decades. It's truly remarkable that your 1998 CL is still running strong after all these years - what a testament to the reliability and dependability you've experienced with both Acura and Honda vehicles throughout the years. We're especially touched that you felt welcomed like family rather than just another customer during your visit. Creating that warm, personal connection is something we deeply value, and it means the world to us that our team made such a positive impression. Your recommendation of both our vehicles and our dealership reflects the kind of lasting relationships we strive to build with every customer who walks through our doors. Thank you for being such a dedicated part of the Acura family.
Very pleasant experience with the staff.
Very pleasant experience with the staff. Jorge Gomez was very open and forthcoming about the proposed deal. Jennifer in finance was very professional and explained the purchasing process and paperwork. Cesar Castillo kept me updated on the issues with my 2011 TSX. Overall it was about the best vehicle purchasing I've been involved with.
Very pleasant experience with the staff.
Very pleasant experience with the staff. Jorge Gomez was very open and forthcoming about the proposed deal. Jennifer in finance was very professional and explained the purchasing process and paperwork. Cesar Castillo kept me updated on the issues with my 2011 TSX. Overall it was about the best vehicle purchasing I've been involved with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience! We're delighted that Jorge, Jennifer, and Cesar provided exceptional service throughout your purchase. It's fantastic to hear this was one of your best vehicle buying experiences. We appreciate your trust and look forward to serving you again.
The car buying process was professional and efficient.
The car buying process was professional and efficient. I was able to get the car I wanted at the right price.
The car buying process was professional and efficient.
The car buying process was professional and efficient. I was able to get the car I wanted at the right price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We're thrilled that you found our service professional and efficient, and that we could help you get the right car at the right price. We appreciate you choosing us and taking the time to share your experience!
Mike Palmer cut to the chase and gave me the best deal,
Mike Palmer cut to the chase and gave me the best deal, and Tony Nguyen facilitated a seamless handoff. 10 minutes on the phone and 2 hours in the shop checking paperwork and we were done. Exactly what I was looking for. A+ and highest ratings for both gents. Looking forward continuing to do business, big thanks.
Mike Palmer cut to the chase and gave me the best deal,
Mike Palmer cut to the chase and gave me the best deal, and Tony Nguyen facilitated a seamless handoff. 10 minutes on the phone and 2 hours in the shop checking paperwork and we were done. Exactly what I was looking for. A+ and highest ratings for both gents. Looking forward continuing to do business, big thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable staff Streamline sales process Aggressive
Knowledgeable staff Streamline sales process Aggressive pricing Straightforward communication Quality products Genuinely very nice people
Knowledgeable staff Streamline sales process Aggressive
Knowledgeable staff Streamline sales process Aggressive pricing Straightforward communication Quality products Genuinely very nice people
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are absolutely thrilled to hear about your positive experience with our team. Your feedback about our knowledgeable staff and streamlined sales approach means so much to us. We work hard to provide competitive pricing and maintain clear, straightforward communication throughout the entire process. It's wonderful to know that you found our products to be of high quality and that you experienced the genuine care our team brings to every interaction.
I do not like the car buying process (I’d rather go to
I do not like the car buying process (I’d rather go to the dentist!) but Acura of Peoria made the experience the best I have ever had and I will not hesitate to return when I’m ready for the next new car. Even though they are twice the distance of another Acura dealership, they have my loyalty for sales and I imagine service. Thank you Jessi and Jin and Jenn in finance!
I do not like the car buying process (I’d rather go to
I do not like the car buying process (I’d rather go to the dentist!) but Acura of Peoria made the experience the best I have ever had and I will not hesitate to return when I’m ready for the next new car. Even though they are twice the distance of another Acura dealership, they have my loyalty for sales and I imagine service. Thank you Jessi and Jin and Jenn in finance!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are overjoyed to hear that we transformed your car buying experience into something positive! We understand that purchasing a vehicle can feel overwhelming, and we're thrilled that our team made it the best experience you've ever had. Your loyalty means everything to us, especially knowing you chose to travel twice the distance to visit our dealership. We're honored that you trust us for both your sales and future service needs.
Great experience 👍.
Great experience 👍.. All involved helped to make process quick and easy. Not my first nor last purchase at this dealership.
Great experience 👍.
Great experience 👍.. All involved helped to make process quick and easy. Not my first nor last purchase at this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are utterly delighted to hear about your wonderful experience with us! It means so much to know that our team made the process smooth and efficient for you. Your loyalty and trust in choosing Acura of Peoria Service repeatedly truly touches us.
All personnel knowledgeable and easy to deal with.
All personnel knowledgeable and easy to deal with. Eager to address any concerns or questions. Will bring in others as warranted.
All personnel knowledgeable and easy to deal with.
All personnel knowledgeable and easy to deal with. Eager to address any concerns or questions. Will bring in others as warranted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us. We truly appreciate your feedback about our team's knowledge and approachable service. It means a great deal to know that our staff was able to address your concerns and questions effectively. We take pride in our collaborative approach and are pleased that you noticed how our team works together to provide the best possible service. Your positive experience reflects our commitment to delivering quality service to every customer who visits us.
Great to work with, took the time to explain the car
Great to work with, took the time to explain the car details without the pressure to buy like other dealerships. Very consumer friendly approach, took the time to get to know us and our auto needs.
Great to work with, took the time to explain the car
Great to work with, took the time to explain the car details without the pressure to buy like other dealerships. Very consumer friendly approach, took the time to get to know us and our auto needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I cannot recommend this dealership.
I cannot recommend this dealership. While they initially treated me well, when the used vehicle I purchased had issues, they did not live up to their promise to help me fix the minor issues to make it right (which was literally promised to me by they sales person, including one of their lead salesmen - Steve Hoffman... do NOT believe anything this man tells you! He promised me he would help me fix the issue with the vehicle I purchased from them, but when I reached back out, he refused to respond and never helped me again. I would never but from this dealership again. Steve sucks!
I cannot recommend this dealership.
I cannot recommend this dealership. While they initially treated me well, when the used vehicle I purchased had issues, they did not live up to their promise to help me fix the minor issues to make it right (which was literally promised to me by they sales person, including one of their lead salesmen - Steve Hoffman... do NOT believe anything this man tells you! He promised me he would help me fix the issue with the vehicle I purchased from them, but when I reached back out, he refused to respond and never helped me again. I would never but from this dealership again. Steve sucks!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We understand how important it is to have full support after purchasing a vehicle, especially when questions or concerns arise. Jessica from our Customer Service team is available to assist you directly. Please feel free to reach out to her at 833-796-1425 at your convenience.
