Reviews
Write a reviewVery good buying experience, will recommend dealership to
Very good buying experience, will recommend dealership to friends and associates, very knowledgeable sales force, great experience
Very good buying experience, will recommend dealership to
Very good buying experience, will recommend dealership to friends and associates, very knowledgeable sales force, great experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We appreciate your business and hope to assist you again in the future with any inquiries.
If I could give Acura of Peoria zero stars I would.
If I could give Acura of Peoria zero stars I would. I called and made an appointment to view a car and was texting the sales associates to confirm status as we were driving down from Prescott. Not only did we not get any notice that the car was sold, but the front desk sales associate told us he would call us back with the status and never called back. Huge waste of time. Don’t trust Acura of Peoria, they don’t respect their customers. You should take your business elsewhere!
If I could give Acura of Peoria zero stars I would.
If I could give Acura of Peoria zero stars I would. I called and made an appointment to view a car and was texting the sales associates to confirm status as we were driving down from Prescott. Not only did we not get any notice that the car was sold, but the front desk sales associate told us he would call us back with the status and never called back. Huge waste of time. Don’t trust Acura of Peoria, they don’t respect their customers. You should take your business elsewhere!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Ben, we’re disappointed to hear there’s been miscommunication with our team regarding your sales inquiry. We’d like to speak with you directly to apologize and see what we can do to reconcile the situation. Please contact Jessica in Customer Service at 833-796-1425 at your earliest convenience to discuss this further.
Exceptional Customer Service!
Exceptional Customer Service! No hassle purchasing a vehicle. Staff is friendly & willing to work with you!
Exceptional Customer Service!
Exceptional Customer Service! No hassle purchasing a vehicle. Staff is friendly & willing to work with you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We appreciate your business and hope we can assist you again in the future. Congrats!
Excellent staff excellent experience.
Excellent staff excellent experience. Professional through and through. Lawrance, Jessi and Kevin in finance all so easy to deal with and the process did not drag out. Top notch dealer!
Excellent staff excellent experience.
Excellent staff excellent experience. Professional through and through. Lawrance, Jessi and Kevin in finance all so easy to deal with and the process did not drag out. Top notch dealer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback! We appreciate your business and hope we can assist you again in the future.
I was told byDevin Ferrer, Service Advisor, that my 2015
I was told byDevin Ferrer, Service Advisor, that my 2015 Acura RDX needs a replacement of an intermediate shaft assembly because it is leaking oil, cost to me around $1,600. A second opinion indicated that I have all electronic parts, and it has no oil or transmission fluid to leak. The picture given to me was a generic picture, not my car. The previous time I was there was to check my air conditioner. I paid around $300 when the problem could have been solved for maybe $50. I have been doing business with Acura Dealers for 17 years because I trusted them. No more! You have lost a loyal customer. Carolyn Daniels.
I was told byDevin Ferrer, Service Advisor, that my 2015
I was told byDevin Ferrer, Service Advisor, that my 2015 Acura RDX needs a replacement of an intermediate shaft assembly because it is leaking oil, cost to me around $1,600. A second opinion indicated that I have all electronic parts, and it has no oil or transmission fluid to leak. The picture given to me was a generic picture, not my car. The previous time I was there was to check my air conditioner. I paid around $300 when the problem could have been solved for maybe $50. I have been doing business with Acura Dealers for 17 years because I trusted them. No more! You have lost a loyal customer. Carolyn Daniels.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Carolyn, we'd be happy to go over our findings with you directly. Please contact Vince, Hanock, Service Director, at 623-523-0870 at your earliest convenience to discuss this further.
From initial time I went to this dealer, thru delivery,
From initial time I went to this dealer, thru delivery, everybody i came in contact with was friendly, transparent, and professional.
From initial time I went to this dealer, thru delivery,
From initial time I went to this dealer, thru delivery, everybody i came in contact with was friendly, transparent, and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback, we're happy we were able to accommodate you.
Great dealership Victor was great and easy to work with
Great dealership Victor was great and easy to work with and finance made thing painless.
Great dealership Victor was great and easy to work with
Great dealership Victor was great and easy to work with and finance made thing painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback, we're happy we were able to accommodate you.
We had a really good experience buying our new car here.
We had a really good experience buying our new car here. We drove from Mesa and it was worth it.
We had a really good experience buying our new car here.
We had a really good experience buying our new car here. We drove from Mesa and it was worth it.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the feedback, we're happy we were able to accommodate you.
Evan Sussman was eager to please.
Evan Sussman was eager to please. Kevin in Finance got me through the process in good time. Steve Hoffman was willing to work with me to find the best way for me to get a new vehicle.
Evan Sussman was eager to please.
Evan Sussman was eager to please. Kevin in Finance got me through the process in good time. Steve Hoffman was willing to work with me to find the best way for me to get a new vehicle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the comments on your experience with us, we hope we can assist you again soon!
Makes the car buying experience stress free.
Makes the car buying experience stress free. No pressure, just a willingness to negotiate fairly.
Makes the car buying experience stress free.
Makes the car buying experience stress free. No pressure, just a willingness to negotiate fairly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate the comments on your experience with us, we hope we can assist you again soon!
