Reviews
Write a reviewI had a very bad experience with Chapman Hyundai Phoenix
I had a very bad experience with Chapman Hyundai Phoenix sales team. They will send you quotes for the cars that doesn't even exist in their dealership. When you are ready to buy, they will just tell you that it has been sold and they will try very hard to get you in their dealership. I usually negotiate the price over email and just go in to sign the paperwork and get the car delivery, in order to avoid the stress you feel from hours long haggling process.
Got a great purchasing experience at Chapman Mazda with
Got a great purchasing experience at Chapman Mazda with Bill. He reminded all the details about my new 2023 CX-50. I really appreciated the transparency of their price, no surprising fee to pay.
Jay, Congratulations on your new 2023 CX-50. Thank you for sharing your positive experience with our sales team! We are happy to hear you trusted us with your new vehicle purchase, and we are looking forward to working with you again. We are always here for all of your automotive needs. Chapman Mazda
Very helpful and patient with us as we were unsure if we
Very helpful and patient with us as we were unsure if we were going to buy a car. Overall a great experience!
Alejandro, Thank you for sharing your positive review of our dealership. Every team member here values feedback like yours and it motivates us to continue developing 5-star service for our valued guests! Chapman Hyundai Phoenix
Bill Lohmyer helped a friend of ours get a new Mazda
Bill Lohmyer helped a friend of ours get a new Mazda CX-30 at the beginning of November and we liked how well Bill did so much my husband and I came and got a new CX-50. Thank you Bill for all of your help.
We’re so grateful that you took the time to share your review with us. We will make sure Bill receives your kind feedback. They will be thrilled to know their hard work has paid off. Chapman Mazda
Great service, find the vehicle I like and everyone took
Great service, find the vehicle I like and everyone took good care of me so I recommended this dealership to everyone .
Nizar, Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Hyundai Phoenix
Bill was great to work with.
Bill was great to work with. Excellent knowledge and very friendly. He made the whole process simple and easy, got me a great deal and was very transparent with me, which was refreshing.
Matt, Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Mazda
Another great experience I had purchasing my new
Another great experience I had purchasing my new vehicle. This is the second car I have purchased from Chapman Hyundai because my first experience was excellent I knew my second one would be also. My salesman shane was excellent. He made sure everything went smoothly. Check him out when you go. Thanks again to Chapman Hyundai. And by the way. My first car was always serviced at the dealership, as this one will be too.
Pepperron We are grateful for your feedback. It is our pleasure to provide the best possible service to our guests and we are glad that this commitment was reflected in your visit. We look forward to serving you again! Chapman Hyundai Phoenix
We've been looking for a SantFe for quite some time.
We've been looking for a SantFe for quite some time. While we recognize there is chaos within the industry right now we found most staff being either apathetic or condensending towards the customer. It was beyond frustrating in a recognizably bad market for consumers. We were incredibly fortunate to find Chapman and Mike. They couldn't have been more helpful which was absolutely amazing. We did the entire transaction via phone and email and was unbelievably easy. We are flying in from Denver to pick up the car and drive it back home and wouldn't hesitate to do it all over again.
Zoid4, Thank you for sharing your positive review with us. We are pleased to hear you had a satisfactory experience in purchasing your new vehicle with Chapman! We take pride in walking our clients through the buying process and look forward to servicing your vehicle in the future. Wishing you many happy miles! Chapman Hyundai Phoenix
It was great to order/receive a new car just like we
It was great to order/receive a new car just like we wanted. We got the exterior and interior that we wanted. We did not have to settle for a certain exterior to get the right interior or vise-versa that we hope for. At our age this will be our last car purchase (new or used) and to be happy with it. Robert & Sally Terry
Robert & Sally , Thank you for trusting Chapman to assist you with your purchase. We work hard every day to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Hyundai Phoenix
Bill was a great salesman.
Bill was a great salesman. He sold me my 2023 CX-9! He was very personable/friendly, honest and no nonsense. He listened to everything that I asked, remembered it and delivered! Bill made my sale process very quick and easy. I would highly recommend seeking Bill out for any sale of a vehicle - he knows his stuff!
MackAttack, We built Chapman to provide the best possible service to every customer who walks through our doors. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Chapman Mazda