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Team One Chrysler Dodge Jeep Ram of Gadsden

(185 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–7:00pm 7:00am–5:30pm
Saturday 9:00am–6:00pm 7:00am–1:30pm
Sunday Closed Closed
New (866) 429-9349 (866) 429-9349
Used (888) 801-4683 (888) 801-4683
Service (888) 776-5161 (888) 776-5161

Reviews

(185 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team One Chrysler Dodge Jeep Ram of Gadsden from DealerRater.

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Enjoyed working with dealer.

Enjoyed working with dealer. The sales person was laid back and not pushy. She took time to answer questions and show the highlights of vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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If I can give this higher than a 5 star I would.

If I can give this higher than a 5 star I would. They were very respectful and caring. They helped me pick the best truck that I wanted. They treated me like family the second I walked through the door. I would definitely recommend coming here for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a great experience here.

Had a great experience here. Would recommend to my family and friends for future purchases! Thank you Mercedes for all your help, you made this purchase an easy one for us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First class service from start to finish.

First class service from start to finish. Thorough and clear communication throughout the services provided. Very courteous and knowledgeable staff in the service department. A best in class dealership service center!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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The service department is super friendly and professional

The service department is super friendly and professional and has helped me several times now when things have happened to my car 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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I would give zero stars if it were an option.

I would give zero stars if it were an option. We drove over an hour after seeing a vehicle online listed for 3,500$. We drove the vehicle and loved it. While negotiating the “cash price” between the sales rep and finance guy, the third price drastically increased from the listed 3,500$ to 5,000$ out the door! An absolute waste of time and extremely unprofessional false advertising on the price. Do not recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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My dodge durango has started to make a clicking noise

My dodge durango has started to make a clicking noise after only 3000 miles. Bought here at team one. Took it to the service department 2 times and still not resolved. Not that good of service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Will not buy another car from here.

Will not buy another car from here. Sold me a car with a cracked wheel and will not replace it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Received letter about trading in, so I decided to check

Received letter about trading in, so I decided to check it out. Met with Cody told him what I was looking for and he came through for my family and got us in a 2021 Chrysler Pacifica touring L. Definitely earned this review I didn't feel like just a commission while we were there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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We decided to drive to that area and look at vehicles.

We decided to drive to that area and look at vehicles. It was a pleasant to talk to that sales person, there was no pressure. I would purchase another vehicle from her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.