Commerce Chevrolet

Garrett was super helpful and made the sales process very easy not to mention I love my new jeep!

My experience split into two parts Before I pay them was super helpful to get me a loaner truck and start working on my truck go above and beyond 2nd part after I pay 1650.00 Monday after thanksgiving I returned 5 minutes after picking up my truck because was having the same issue and now im getting the run around to get it fixed waiting on a vehicle I can borrow for them to fix my truck Today is December 28 still waiting on

Found the truck I was looking for online. Drove to the dealership and Randy Abney came out and answered all my questions and let me look before engaging too much. Decided I wanted the vehicle, and we worked swiftly and efficiently with no hassle to get the deal done! Thanks, Commerce Chevrolet!

Sold me a lemon. Required a new transmission, and engine in less than 1000 miles. Had substantial suspension problems, their shop only fixed on one side. They knew they were selling it like that. Read Facebook reviews of this company by locals. This is typical for them.

Asked about a car and no effort was put forward to tell me more about it.

I called and a rather cold lady answered and right off was interrogated for my personal information. I had the name of the "sales" person who had emailed me, but the lady who answered said she couldn't find it. She wanted my phone number, email, location...whyyyy. Eventually was transferred to the lady who emailed me. I was on hold for quite some time. She eventually picked up. I explained who I was. She coldly said she was transferring me to a sale person. I was on hold for over and minute and I hung up. There's no reason for mind games when buying a car, I will avoid this dealer in the future.

Wonderful buying experience!!! The staff is all very friendly and made it worth it. I went and looked at a Tahoe and ended up purchasing that day. I will highly recommend them to anyone.

By far the best and easiest car buying experience I’ve ever had! Everyone was so friendly & knowledgeable. I got a great deal on my new truck too! I am so happy! If you want zero hassle and zero haggling this is the place to go. I definitely recommend them to all my friends and family.

I am an Active-Duty Naval Officer. I have had one of the worst car-buying experiences with this dealership. I never really sit down and type out this much for reviews, but the people need to know. I made a deal over the phone to buy this Tesla Model S Performance and, in return, trade-in my Cadillac. I have been speaking with two guys, Carlos and Ralph. Carlos has been immensely helpful and has shown me everything I wanted over face time. On the other hand, Ralph was one of the cockiest disrespectful egotistical person I have ever met. Ralph was the finance guy, and getting my finances sorted out was unnecessarily complex and cumbersome. He sounded like he was doing me a major favor by selling the car. That in and of itself should have been a major red flag, but I still proceeded(because I’m an idiot). After getting all the finances sorted out, I drove about 1000 miles(30 hours) round trip to trade in my car and pick up the Tesla. I ensured everything was set with finance before I made the trip. After I arrived, they looked at my Cadillac physically before they took the keys and approved the trade-in. I ensured they knew what they were getting and what I was receiving. There were some issues with the Tesla that they were selling. Some scratches and dents in the rear bumper. And a whole trim piece falling off from the front. Also, they installed the wrong size tires. I asked if they could help with any of that, and they said everything is as is, and they are selling the car at a loss, so they can’t help with these things. Keep in mind they know that I have driven for a while to get there, so in a way, they sorta got me. Like, I have to buy a car. Otherwise, this trip would be a waste for me. I bought the Tesla and drove the 15-hour drive back home. I was approved for up to 43k and took a loan out for 33k. So I can get another 10k if I want to. Two days go by, and super shady stuff begins. I got a message from them saying they cannot accept my Cadillac because what they quoted for it was 10k more than what it is worth. I was like, well, the deal is done, we’ve already signed paper works, you guys saw the Cadillac in person, and at this point, you’ve already accepted the car. They were being complete jerks and gave me two options. I either pay the extra 10k or have the deal unwind. If I do not do that, they will report the car stolen. I was quite literally shocked. They knew I was approved for the extra 10k, so they thought I’d agree and pay for it. Mainly because they know it would be such a hassle to deal with unwinding the deal for me. When I reminded them that this was a done deal and they had to send the title paperwork to the DMV, they just flat-out disagreed. Ralph, the biggest xxxxxxx I have ever met, proceeded to threaten me with criminal charges and said they have done this many times and know how this works. His whole tone is quite condescending and very disrespectful. He or the dealership quite literally does not give a single xxxx about their customers. They messed up, and instead of owning up to their mistakes, they made me go through all this hassle, hoping that I’d comply since it would be such an inconvenience for me if I didn’t. Whatever they did was unethical, and not sending the title to my bank AFTER the deal had been made is not lawful. They knew that I was in the military and had minimal time to deal with such circumstances, so they took full advantage of the situation. Very unethical and disrespectful. I proceeded to unwind the deal and get my car back. This was one of the worst experiences I have ever had with a dealership. This place does not care about its customers, and I would highly recommend going elsewhere. And to Ralph and the management, if you are reading this, I hope ya’ll sleep well at night knowing how terrible of a person you all are.

Very friendly and professional got me in and out quickly aweasome staff did every thing to get me the truck i needed thank you for the help! Im happy!