Reviews
Write a reviewRecent lease
Dylan our sales associate was wonderful. He handlled everything easily and was very knowledgeable. Jared was also very helpful in reviewing all the features after the purchase.
Recent lease
Dylan our sales associate was wonderful. He handlled everything easily and was very knowledgeable. Jared was also very helpful in reviewing all the features after the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Elizabeth, thank you for your support! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Easiest Decision
The whole process of leasing my son's new Forester was hassle-free from beginning to end. Our sales associate, Eric was extremely knowledgeable and easy to work with. Everyone at the dealership was friendly and it was one of the most pleasant experiences I've had in what can often be a stressful situation.
Easiest Decision
The whole process of leasing my son's new Forester was hassle-free from beginning to end. Our sales associate, Eric was extremely knowledgeable and easy to work with. Everyone at the dealership was friendly and it was one of the most pleasant experiences I've had in what can often be a stressful situation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jenn, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope to be of service to you again! Take care!
Purchasing a New EV at Faulkner Subaru Bethlehem
Jared took his time to answer my texts when I had questions. When he didn?t have an answer, he took his time to research the answer. Because this car was something that neither of us had experienced (Subaru?s first EV) his willingness to grow, learn, and remain open was important. We are truly grateful for all of his assistance as we learned about our new car!
Purchasing a New EV at Faulkner Subaru Bethlehem
Jared took his time to answer my texts when I had questions. When he didn?t have an answer, he took his time to research the answer. Because this car was something that neither of us had experienced (Subaru?s first EV) his willingness to grow, learn, and remain open was important. We are truly grateful for all of his assistance as we learned about our new car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Mary, we're happy you found our staff to be so supportive during your experience here at Faulkner Subaru Bethlehem. We hope you continue to choose us for all your automotive needs! Take care!
paulpatadamson@yahoo.com
pleased with faulkner and subaru the new car is so nice i ordered another.This is our 6th subaru.
paulpatadamson@yahoo.com
pleased with faulkner and subaru the new car is so nice i ordered another.This is our 6th subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Paul, thank you for your support! We hope you continue to choose us for all your automotive needs! Take care!
Josh is the Best !!!!
Josh , our sales rep. made the whole experience easy. I wish all car salesmen were more like him. He went above and beyond making the whole process easier. He was more then accomadating. Easy to talk to. Genuine. He wasn't trying to get over on you. What an asset to your company.
Josh is the Best !!!!
Josh , our sales rep. made the whole experience easy. I wish all car salesmen were more like him. He went above and beyond making the whole process easier. He was more then accomadating. Easy to talk to. Genuine. He wasn't trying to get over on you. What an asset to your company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Rosemarie, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2022 SUBARU OUTBACK
PROFESSIONAL AND PROMPT SERVICE AND TIMELY UPDATES
2022 SUBARU OUTBACK
PROFESSIONAL AND PROMPT SERVICE AND TIMELY UPDATES
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing Service Dept
Faulkner Subaru in Bethlehem (Cori, in particular) is amazing. They genuinely invest in customer service and satisfaction, and I will be a customer for life.
Amazing Service Dept
Faulkner Subaru in Bethlehem (Cori, in particular) is amazing. They genuinely invest in customer service and satisfaction, and I will be a customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brent, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!
Service department
Had a miss understanding on the price of work done to car and subaru went out of they way to resolve the issue thank you very much. Chuck
Service department
Had a miss understanding on the price of work done to car and subaru went out of they way to resolve the issue thank you very much. Chuck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chuck, thank you for your support! We're happy we could help. We are always more than happy to assist you if anything else comes up. Take care!
Joy ride
Dealership drove my 2016 WRX before and after an oil change. Totally unacceptable !! Did not ask for my permission. I'm sure the mechanic had a good time joy riding in my car twice. NEVER AGAIN!!!
Joy ride
Dealership drove my 2016 WRX before and after an oil change. Totally unacceptable !! Did not ask for my permission. I'm sure the mechanic had a good time joy riding in my car twice. NEVER AGAIN!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Glenn, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to our General Manager, Dave Kopew, at dkopew@faulknersubaru.com or (610) 867-4177 to discuss this further.
Well Oiled Machine!
Well oiled machine! Both Steve Miller and Andrew Cave are an asset to Faulkner Subaru. Thank you for being genuine, efficient, patient, and well informed. My mother and I had a wonderful car buying experience and will be back!
Well Oiled Machine!
Well oiled machine! Both Steve Miller and Andrew Cave are an asset to Faulkner Subaru. Thank you for being genuine, efficient, patient, and well informed. My mother and I had a wonderful car buying experience and will be back!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!