Reviews
Zach is a really good salesman.
Zach is a really good salesman. Not meaning that he’s good at talking you into things he’s good at listening to your needs! He got me exactly what I wanted at the exact price I wanted he listened well I’m a very particular buyer and I would say this is probably the first time I’ve had anybody just follow through completely. Excellent excellent service.
Zach is a really good salesman.
Zach is a really good salesman. Not meaning that he’s good at talking you into things he’s good at listening to your needs! He got me exactly what I wanted at the exact price I wanted he listened well I’m a very particular buyer and I would say this is probably the first time I’ve had anybody just follow through completely. Excellent excellent service.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the fantastic feedback, Fred! We're thrilled to hear about your positive experience with Zach. Our team strives to listen and meet our customers' needs, so it’s great to know we hit the mark. Enjoy your new ride, and we appreciate your support! Regards, Victoria Smith victoria.smith@earnhardt.com
Julian Fishman was outstanding.
Julian Fishman was outstanding. He was an absolute pro. Best experience I’ve had in 25 years buying vehicles. And Bilal in finance was excellent as well. I actually planned on going to another Jeep dealer- a family friend- but they were so good at Earnhardt I decided to stay.
Julian Fishman was outstanding.
Julian Fishman was outstanding. He was an absolute pro. Best experience I’ve had in 25 years buying vehicles. And Bilal in finance was excellent as well. I actually planned on going to another Jeep dealer- a family friend- but they were so good at Earnhardt I decided to stay.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, TJ! We're thrilled to hear about your positive experience with Julian and Bilal. It's fantastic to know we could make your vehicle purchase memorable. We appreciate your trust in us and look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Business performed within normal operating parameters.
Business performed within normal operating parameters. Business was clean. Nice floors. Nice decor. Did not like sales manager Brandan Moriarty: Strong arm tactics and tag team tactics to try to get me to buy a vehicle.. Service Department personnel were very helpful, knowledgable, courteous, exceeded expectations
Business performed within normal operating parameters.
Business performed within normal operating parameters. Business was clean. Nice floors. Nice decor. Did not like sales manager Brandan Moriarty: Strong arm tactics and tag team tactics to try to get me to buy a vehicle.. Service Department personnel were very helpful, knowledgable, courteous, exceeded expectations
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and we're happy to see our service team took great care of you. Should you like to discuss your experience with a member of our sales team, please don't hesitate to contact me. Your feedback is extremely important to us and allows us to better serve valued guests like yourself. Regards, Brant Geisler General Sales Manager brant.geisler@earnhardt.com
Excellent Customer Service from Tiana.
Excellent Customer Service from Tiana. She always communicates well, provides outstanding service and does a thorough and high quality job.
Excellent Customer Service from Tiana.
Excellent Customer Service from Tiana. She always communicates well, provides outstanding service and does a thorough and high quality job.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Moretti! We're thrilled to hear about your positive experience with Tiana. Our team is dedicated to providing top-notch service, and it's great to know that Tiana met your expectations. Your feedback means a lot to us! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Earnhardt Chrysler Jeep Dodge Ram treated me very well
Earnhardt Chrysler Jeep Dodge Ram treated me very well when I purchased a new Grand Cherokee. Everyone was respectable and honest with their offerings.
Earnhardt Chrysler Jeep Dodge Ram treated me very well
Earnhardt Chrysler Jeep Dodge Ram treated me very well when I purchased a new Grand Cherokee. Everyone was respectable and honest with their offerings.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Christoph! We’re thrilled to hear that you had a great experience with our team. Enjoy your new Grand Cherokee, and we appreciate your kind words about our service! Regards, Victoria Smith victoria.smith@earnhardt.com
I can't say enough about the service I received from Rick
I can't say enough about the service I received from Rick and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me! I purchased my 2024 Wrangler Sahara new from the dealership in May 2024 (2nd wrangler I've bought through ECJDR). Had my first oil change and they noticed a small leak from the pan; fixed it-or so they thought. Went in for the 2nd oil change and Tammy brought it to my attention that I still had a leak! Perplexing as it's still so new!! They looked deeper and turned out it was a faulty head gasket at just over 9,000 miles. Not the dealerships fault, but a warranty issue. Just as I was taking the Jeep in for service my husband had a major accident/injury and he was out of state ....I was a wreck! They were awesome about working with me until I could get back to town and pick the repaired Jeep up. Then, when I got it back I noticed a vibration at high speed 75-80 that I'd never noticed. They put it through all sorts of tests and decided it was my new tires- possibly out of balance or defective tire, or possibly alignment(?) I took it back to Discount Tire where I bought my tires and they did a road force test on it, said balance was good. So I took it back to Earnhardt where my service advisor Rick was super patient, listened and was understanding. He went beyond to prove it was the tires by putting it through a battery of tests and then switching tires and had me test drive. Vibration was gone. Took the Jeep back to Discount and they told me the balancer was out of calibration that day I had it in and then rebalanced the tires. Well that was frustrating!! I'm still skeptical about the tires but I can't say enough about the due diligence and thorough job Rick, Tammy and crew at Earnhardt went through as I was so frustrated with the back and forth...trying to figure things out! Thanks Rick!! I hope to see you on the trails up here in CO sometime! You really helped settle things for me - especially with all the emotion, anxiety and panic of my husband's injury and my Jeep (that I LOVE) having issues! BEST JEEP EVER and I've had 4 of them! I rate you guys a double 5 star!!! THANKS SO MUCH!!
I can't say enough about the service I received from Rick
I can't say enough about the service I received from Rick and crew @ Earnhardt! This review is overdue, especialIy in lieu of how they took care of me! I purchased my 2024 Wrangler Sahara new from the dealership in May 2024 (2nd wrangler I've bought through ECJDR). Had my first oil change and they noticed a small leak from the pan; fixed it-or so they thought. Went in for the 2nd oil change and Tammy brought it to my attention that I still had a leak! Perplexing as it's still so new!! They looked deeper and turned out it was a faulty head gasket at just over 9,000 miles. Not the dealerships fault, but a warranty issue. Just as I was taking the Jeep in for service my husband had a major accident/injury and he was out of state ....I was a wreck! They were awesome about working with me until I could get back to town and pick the repaired Jeep up. Then, when I got it back I noticed a vibration at high speed 75-80 that I'd never noticed. They put it through all sorts of tests and decided it was my new tires- possibly out of balance or defective tire, or possibly alignment(?) I took it back to Discount Tire where I bought my tires and they did a road force test on it, said balance was good. So I took it back to Earnhardt where my service advisor Rick was super patient, listened and was understanding. He went beyond to prove it was the tires by putting it through a battery of tests and then switching tires and had me test drive. Vibration was gone. Took the Jeep back to Discount and they told me the balancer was out of calibration that day I had it in and then rebalanced the tires. Well that was frustrating!! I'm still skeptical about the tires but I can't say enough about the due diligence and thorough job Rick, Tammy and crew at Earnhardt went through as I was so frustrated with the back and forth...trying to figure things out! Thanks Rick!! I hope to see you on the trails up here in CO sometime! You really helped settle things for me - especially with all the emotion, anxiety and panic of my husband's injury and my Jeep (that I LOVE) having issues! BEST JEEP EVER and I've had 4 of them! I rate you guys a double 5 star!!! THANKS SO MUCH!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled to hear about the exceptional service you received from Rick and the team. It’s great to know we could ease some of your stress during that tough time. We appreciate your loyalty and look forward to seeing you on the trails! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Joshua has integrity, it great to work with and genuinely
Joshua has integrity, it great to work with and genuinely cares about his customers. Of all the people I’ve worked with at Earnhardt and other dealers, I trust Josh the most to be fair and provide excellent service.
Joshua has integrity, it great to work with and genuinely
Joshua has integrity, it great to work with and genuinely cares about his customers. Of all the people I’ve worked with at Earnhardt and other dealers, I trust Josh the most to be fair and provide excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, AJ! We're thrilled to hear about your positive experience with Joshua. His dedication to integrity and customer care truly sets him apart. We appreciate your trust and look forward to serving you again in the future! Regards, Luke Morris Service Director luke.morris@earnhardt.com
Dealership itself is ok but would never recommend buying
Dealership itself is ok but would never recommend buying from Brittany after the experience I had last month. Very unprofessional.
Dealership itself is ok but would never recommend buying
Dealership itself is ok but would never recommend buying from Brittany after the experience I had last month. Very unprofessional.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We're disappointed to read about the negative experience you had with a member of our team. We're always working to ensure that we're providing each and every guest with the 5-star service they deserve, which is why we'd like the opportunity to speak with you further about your experience and what transpired. Please contact me at your convenience. I hope to hear from you. Regards, Ron Pfaff General Sales Manager ronald.pfaff@earnhardt.com
When my salesman wasn't available when I came in, the
When my salesman wasn't available when I came in, the manager stepped up so I didn't have to wait. They were all great.
When my salesman wasn't available when I came in, the
When my salesman wasn't available when I came in, the manager stepped up so I didn't have to wait. They were all great.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for sharing your experience, Christina! We're thrilled to hear that our team stepped in to assist you. Providing excellent service is our priority, and we're glad you felt supported during your visit. We appreciate your feedback and look forward to seeing you again! Regards, Victoria Smith - victoria.smith@earnhardt.com
I would like to thank Ruby and Ethan Zimmerman.
I would like to thank Ruby and Ethan Zimmerman. Bought two vehicles from this dealership. And from the get go it was a great, fast, smooth experience. Went above and beyond to give the best experience. Worked numbers for me to satisfy a customer. And I can say for many years to come from the past two experiences. Just like the slogan, it was a “No Bull” experience for sure. Out of 10 stars, it was a 100 stars.
I would like to thank Ruby and Ethan Zimmerman.
I would like to thank Ruby and Ethan Zimmerman. Bought two vehicles from this dealership. And from the get go it was a great, fast, smooth experience. Went above and beyond to give the best experience. Worked numbers for me to satisfy a customer. And I can say for many years to come from the past two experiences. Just like the slogan, it was a “No Bull” experience for sure. Out of 10 stars, it was a 100 stars.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're thrilled to hear about your fantastic experience with Ruby and Ethan. Our team is dedicated to providing top-notch service, and it's great to know we hit the mark for you. We appreciate your support and look forward to helping you again in the future! Regards, Victoria Smith victoria.smith@earnhardt.com