During this chaotic time this dealership made the buying process as easy as can be. As a nurse and in need of a vehicle ASAP this was a user friendly experience... mostly over the phone. It has not been an easy time for anyone and with the stress of having to travel back and forth to work with the uncertainty of my vehicle it was not an easy section to do this purchase right now. All things considered this was the fastest easiest transaction I’ve had in a long time. I would recommend this dealership to my friends and family and give reviews where needed. The salesperson remained professional on all levels and was very informative through the whole process..........................................,,,,,,,,,,,,,,,,.,,,I would purchase a vehicle here again in the future..............
We just acquired our 6th leased vehicle from Simmons-Rockwell Nissan and we are STILL amazed at how effortless and pleasant the experience is. Two of our... vehicles are coming off lease within the next 5 months and guess where we will replace our vehicles? Right on... Simmons Rockwell Nissan. It's the only place to go!
I am extremely happy with the service that I received. They conduct business in a friendly yet professional manner. I am so impressed with the friendly... environment that I would probably overlook having to pay extra but that wasn't necessary. I got top-notched work done at a reasonable cost. We had a hitch and wire harness put on our 2019 Pathfinder, it looks 'store bought' and it was done for much less than I had expected. I was impress by the low cost of an oil change so I had them do that while the car was there. I received a courteous call ahead of the promised time. Cashing out was seamless and I earned reward point towards my next visit, this means that my next oil change will be free! A win - win.
Our car buying experience at Simmons Rockwell has been a true pleasure every time we trade in for a new lease, Jeff Magnusen has always done such a wonderful... job arranging everything for us!!! The actual paperwork part of the deal has been really streamlined and saves us lots of time where in the past we would be at the dealership for a lot longer. We intend to keep coming back as we have no reason to look elsewhere for our vehicle needs, thank you!
Our Sales Pro Alan Matthews ( and the whole team)was awesome. I highly recommend him, he is down to earth and made our car buying experience amazing. He... went above and beyond on finding our perfect car. We will definitely be back in the near future!!!!
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
I brought in a 2013 Sentra for an oil change and a rattle when the car started. I was able to get an appointment right away, called on Monday and received... an appointment for Tuesday. As usual the wait time was minimal, the staff friendly and being a woman I have never felt like I was being sold something I didn't need.
Buying a car should be a fun and exciting thing to do. Often, it is the opposite with confusing finance options and a high-pressure sales pitch that doesn't... address your needs. Or! You can go to Simmons-Rockwell and have an absolute ball! Jack Hobbie was respectful and informed and low-key. I went in with one idea and he, gently, suggested that I look in another direction. I trusted his expertise and he was right. The car I bought - the prettiest blue Nissan Rouge you have ever seen - is the perfect car for me at this stage of my life. And simple? I saw the car for the first time on Thursday afternoon. I drove it home on Friday night. Now I begin my new job in a car that suits me. Does a lot for a gal's confidence. Thanks Jack, and thanks Simmons-Rockwell for being a part of my joy and not a headache!
Do yourself a favor and go to another dealership. I wil never buy a car from this dealership again! Absolutely TERRIBLE experience working with this dealership.... I bought a used 2018 SUV from them and in less than two months the paint was chipping off the back bumper. TWO months. The low prices seem nice but you get what you pay for I guess! RUN!
This is the 3rd vehicle ( 4 if you include helping my brother shop for one) I have bought from Simmons Rockwell and every time the experience is top notch.... No Complaints and I would recommend them to anyone in the market for a new or used vehicle. In 2015 when I bought my Mitsubishi Outlander I saved $2000 versus by locally. Its all about the price and the experience and you excel at Both. Jim Irons was most helpful and very knowledgeable of what I wanted...
I have told a friend and she brought from them twice. This was my third buy myself. I went to them even though I could have brought in Florida where I... live now.