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Trend Motors VW

4.1
(247 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed

Inventory

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Reviews

4.1
(247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Great deal

We know Mr. Glen for many years. Very clean deal. This is my second lease . I bought Tiguan for my son- in- law also.

5.0

Great deal

We know Mr. Glen for many years. Very clean deal. This is my second lease . I bought Tiguan for my son- in- law also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Jacob, we're happy you found our staff to be so supportive during your experience here at Trend Motors Volkswagen. Please let us know if there is anything else we can do for you; we are more than happy to help!

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5.0

This is my second time leasing with VW in Rockaway.

This is my second time leasing with VW in Rockaway. Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and quickest car buy ! I highly recommend Anthony and Trend VW !

5.0

This is my second time leasing with VW in Rockaway.

This is my second time leasing with VW in Rockaway. Anthony Cagno is the best ! He got us the deal we wanted for me and my mom. We were in and out in 1.5 hour with a new car. By far the easiest and quickest car buy ! I highly recommend Anthony and Trend VW !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

STAY AWAY!

STAY AWAY!! Service department is horrible and ALL they do is try and rip you off. They just charged me $400 to change out the headlights and we got the car it was even fixed needed to wait another hour for the to correct with some more excuses. Pleas stay away, they define the word xxxxxxx!

1.0

STAY AWAY!

STAY AWAY!! Service department is horrible and ALL they do is try and rip you off. They just charged me $400 to change out the headlights and we got the car it was even fixed needed to wait another hour for the to correct with some more excuses. Pleas stay away, they define the word xxxxxxx!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

I will say that they were nice.

I will say that they were nice. Unfortunately that is the best thing I can say. I called and made an appointment. I had to wait two weeks to get my car in. I was told that it would have to be evaluated ( of course) and then they could tell me how long it would take and how much it would cost. When I arrived for my appointmen 15 minutes early. I was told there was no way my car could be looked at that day but I could leave it and be shuttled home. They would call me at an undetermined time in the future to let me know how much and when they could get to it. I thought that was what my appointment was for. Otherwise, why did I have to wait two weeks? I was also told that the evaluation of my car would cost 165$. No one had mentioned that either. No Thanks.

1.0

I will say that they were nice.

I will say that they were nice. Unfortunately that is the best thing I can say. I called and made an appointment. I had to wait two weeks to get my car in. I was told that it would have to be evaluated ( of course) and then they could tell me how long it would take and how much it would cost. When I arrived for my appointmen 15 minutes early. I was told there was no way my car could be looked at that day but I could leave it and be shuttled home. They would call me at an undetermined time in the future to let me know how much and when they could get to it. I thought that was what my appointment was for. Otherwise, why did I have to wait two weeks? I was also told that the evaluation of my car would cost 165$. No one had mentioned that either. No Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.
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1.0

My daughter bought a car from them , her first experience

My daughter bought a car from them , her first experience was great but this time was not. They said she has something wrong with her trans with no codes coming at all so they can low ball her trade in. The topper was she was given her car purchased with no gas. That's bad business & we will never go back again.

1.0

My daughter bought a car from them , her first experience

My daughter bought a car from them , her first experience was great but this time was not. They said she has something wrong with her trans with no codes coming at all so they can low ball her trade in. The topper was she was given her car purchased with no gas. That's bad business & we will never go back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Excellent service in all areas , the people who work

Excellent service in all areas , the people who work there are very nice also they are very organized

5.0

Excellent service in all areas , the people who work

Excellent service in all areas , the people who work there are very nice also they are very organized

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Eryn Filosa

Eryn is very nice person. She explain about the car before and after sold. We very happy with her and I recommend Eryn.?

5.0

Eryn Filosa

Eryn is very nice person. She explain about the car before and after sold. We very happy with her and I recommend Eryn.?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Veronika, thank you for your kind review; we are happy to pass along your comments to the team here at Trend Motors Volkswagen! If you have any further questions, please don't hesitate to reach out!

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5.0

Great dealership.

Justin and Brian were great and extremely helpful. I?ve been with trend for 7 years now. Will be coming back.

5.0

Great dealership.

Justin and Brian were great and extremely helpful. I?ve been with trend for 7 years now. Will be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Aaron, thank you for your kind review; we are happy to pass along your comments to the team here at Trend Motors Volkswagen! If you have any further questions, please don't hesitate to reach out!

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5.0

Glen and Hagar and staff were excellent to work with and

Glen and Hagar and staff were excellent to work with and the dealership was the most accommodating. You should have no problem buying a car from this dealership.

5.0

Glen and Hagar and staff were excellent to work with and

Glen and Hagar and staff were excellent to work with and the dealership was the most accommodating. You should have no problem buying a car from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

See Glen Hagen at Trend Motors for VW

Glen Hagen was the BEST! He spent plenty of time with us, explaining all the features of the Taos, answered all of our questions with a great attitude. See him at Trend Motors!

5.0

See Glen Hagen at Trend Motors for VW

Glen Hagen was the BEST! He spent plenty of time with us, explaining all the features of the Taos, answered all of our questions with a great attitude. See him at Trend Motors!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care

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