Auto Care LLC

3.7 out of 5 3.7

Reviews

3.7 out of 5 3.7
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 30, 2019

    Great customer service from A to Z highly recommend , I purchased 2007 Subaru Outback great car I love it , Frank is very helpful he actually answer... all my concerns and make the transaction very easy I will buy my next car from auto care

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 10, 2019

    Be very careful with this dealer. The will sell you cars >7 years and sell "As-Is", they are not liable for anything once it leaves the lot. I bought a... car from them, later found leaks everywhere, and car needed multiple MAJOR repairs. My advice is buy a car that is protected under Lemon Law.

    3.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 8 found this review helpful. Did you?
  • April 7, 2015

    I purchased a Mazda6 for a great price. They were very friendly and they took care of everything... I highly recommend them!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Brenda, we appreciate your review and are pleased to have served you well. Thank you for choosing Auto Care.

  • 5.0 out of 5
    December 15, 2018

    Best experience ever buying a vehicle, I’d recommend it to friends and family, Eddie was great, very patient and not pushy. He made it easy and went the... extra mile. *****

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 13, 2017

    I just bought the Nissan Rogue with a great price. They are friendly and they take care of everything!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2015

    yes i would buy another car from here :) warranty is good and price good

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Linda, we are happy to know you are satisfied with the price & warranty. Thank you very much for choosing Auto Care.

  • 5.0 out of 5
    February 21, 2015

    Bought from auto care a 2005 Mazda 6 for my son, so far the car runs great with no issues. I came from Greenwich CT all the way up in Vernon to buy it,... they registered the car for me. They responded to my calls and my emails. When we got the car, the gasoline tank was nearly full.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Steven, we value your efforts to reach Auto Care and thank you for choosing us as your choice for your son. We are pleased to serve you well.

  • 5.0 out of 5
    February 14, 2015

    I was shopping for a SAAB 9-3 in the area of Manchester-Vernon-Harttford and came across this dealership. The two salesmen in charge (Frank and Eddie)... were fast, friendly and helpful. The guys are very honest and very decent. They made my car buying experience hassle free. They installed new air filters to my 2005 SAAB, new brakes, new Cabin Filter, checked the safety, installed new oil filter and changed the oil, replaced the battery and the interior floor mats. I'm writing this review because I'm very happy with what I got. I know this is irrelevant to a car review, but while I was waiting for my car to get ready, the crew bought me lunch :) and their hospitality was great. Thank you Auto Care, I will definitely buy my next car from you..

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Albert, many thanks for your valuable and flattering review, in return we would like to provide you with a free oil change and service. We are pl...eased to serve you and our goal is your satisfaction.

  • 4.0 out of 5
    January 20, 2015

    Got an awesome deal on my nissan, helped me out through the whole purchase. Highly recommended

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Ed, Thank you for your comment and we are glad to be of service.

  • 2.0 out of 5
    December 23, 2014

    Where to start? I bought a 05 jeep low miles good price , the filling out the paper work was good , getting the car register was good, but please review... the paper work and get copies , the guy told me it pass the emission so when it was time to register the truck he gave me the run around . Until i found out there was an check engine light on . What ever they did they register the truck when i got the truck airbags was not working . 10 minutes into driving it engine light back on . I returned the truck he said he would fix it take it to a dealer to check it out . It took two full months before anything to work if i had the truck for 48 hours straight thats alot of time . When finally the had some result they went the cheap way it had an exhaust leak 02sensor were bad the car was running lean . Till now the car make noise that was not there before i cal back and he said he give a call to fix it that sebody left sething loose . That was a month ago and no call i took matters in my own hand and had a real machanic work on it . They never bother to call with news or anything i have about 50 call i placed to them and 2 calls they made towards me . I have pirchased car before and never had to deal with this situation . Im a good customer that bring potential buyer to dealers but auto care dont deserve it . I would never never never go there again .

    Not Applicable
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dear Colon, our sincerest apologies regarding your experience.Do know it is never our goal to deceive a customer or provide anything of wrongful servi...ce. At this point, we know you invested a lot of time in the process and we feel badly about this situation. It's our goal to be able to help everyone but sometimes our limited availability prevents us from doing so. Please feel free to reach me directly at 860 871 8888 for further info. Thank you for choosing Auto Care.

View More Reviews