Happy Kia

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 20, 2020

    Happy KIA is the best kept secret in Eastern Texas, so glad we gave them a chance they were able to get me out of my trade in and into a new car at a lower... rate! Thanks Kevin your team rocks!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 14, 2019

    Bought a used Nissan Sentra for my grand-daughter. Salesman was extremely helpful and offered to repair any small imperfections I noticed. On driving... home, noticed a small rock chip in windshield. Figured I would let my graand-daughter get a little experience of dealing with car salesmen. She called and was told Happy Kia would not fix the rock hip since "it would increase the value of the purchase." I called the same salesman and he made an appointment for the next day at 10:00 for the repair. When I showed up at 9:50 AM, I sat there for an hour and a half, finally reminding the shop foreman of my long wait despite an appointment. He told me that since it looked as though it might rain, maybe I should wait for another day. I recognized this as a weak excuse to delay the repair, so I told him to bring the car out and I would go somewhere that a customer was treated with courtesy and respect, and promptly did so. Bottom line.. Dont believe what they tell you there, and if you buy a car from them, inspect it carefully before money changes hands, or you may receive treatment such as I and my grand-daughter were given

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 22, 2019

    Happy Kia is dishonest-they did not pay off my trade in- in fact they hired an outside consultant to get funds to pay off trade-in’s they had accumulated!... All my calls were screened and was never allowed to speck to anyone concerning my situation!

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 17, 2018

    Matthew at Happy Kia in Silsbee, Texas was an amazing sales representative. I purchased a new 2017 Kia Forte. Great dealer to do business with. They... were very helpful.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2018

    We were able to get a new Soul, The likes of are very great. The salesman was very kind and treated us with best in conversation while getting the approval... for the car. We were able to drive of with my wife very happy in the purchase, and yes, you know who drove it home.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We appreciate your business.

  • 5.0 out of 5
    June 20, 2017

    I spent maybe an hour purchasing my new Kia Forte! They did a great job on getting my car note where I wanted it thank you kiakeyah...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. We appreciate your business.

  • 1.0 out of 5
    April 27, 2017

    What gives car sales a bad name. If I could have put below 1 star I would have

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2017

    Mrs Cherry, at Silsbee Kia, I just want to comment on her great customer service and Salsmanship. I had came to Slisbee Kia with a friend not to buy a... car. just a long for the ride and within an hour Mrs Cherry had convinced me in to buying a great automobile she is the best and I am well satisfied Thank you Mrs. Cherry for my 2015 Malibu Maxine Trammel

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 27, 2017

    I went to Silsbee Kia, referred by a friend. Keke .. my salesperson was spot on with everything. I went in with my parents as a first time buyer, she made... us feel comfortable. She explained everything as to where I understood. She help me choose the car that would be best for me. Being 20 years old and getting my first car, theres alot of options and Keke helped me pick out a good car. She put me in a 2016 Kia Forté 5, excellent service. Took no more than a couple hours and I left the lot happy and with a brand new car. Will recommend this dealership to anybody!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 25, 2017

    Best truck buying experience I've ever had. Ms. cherry is the bomb!! Ask for her when you go in and you won't be sorry.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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