Reviews
Working with Ashley was great. She answered all my questions, never made me feel pressured, and communicated with me during the entire process. DKent- was also great to work with. He was very knowledgeable and answered all my questions. Thank you both!
Working with Ashley was great. She answered all my questions, never made me feel pressured, and communicated with me during the entire process. DKent- was also great to work with. He was very knowledgeable and answered all my questions. Thank you both!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear Ashley and DKent made the process such a positive experience. It’s great to know they were both helpful, knowledgeable, and kept you informed without any pressure. We’ll be sure to pass along your kind words to them both. Thank you for taking the time to share your experience!
I went in to buy a new vehicle, Ashley was great. It was the easiest car buy I have ever done. I was in and out within a couple hours.
I went in to buy a new vehicle, Ashley was great. It was the easiest car buy I have ever done. I was in and out within a couple hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear Ashley made your vehicle purchase such an easy and enjoyable experience. Providing a smooth, efficient process while delivering exceptional customer service is always our goal. Congratulations on your new vehicle, and thank you for choosing Garcia Honda!
My car was checked out and the needs were presented to me and discussed what services were needed at this time. The maintenance was completed while I waited.
My car was checked out and the needs were presented to me and discussed what services were needed at this time. The maintenance was completed while I waited.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share your experience. It is great to hear the vehicle inspection was clearly explained and that the recommended services were reviewed with you in detail. We are also glad the maintenance was completed efficiently while you waited.
Ashley Seymour at the Garcia Honda dealership in Albuquerque, NM was fantastic. I had to have my sister sign some paperwork and Ashley drove home with me got the paperwork signed and showed us all the features of our used Honda CRV. What spectacular customer service. I would highly recommend Ashley and Garcia Honda. Great buying experience !
Ashley Seymour at the Garcia Honda dealership in Albuquerque, NM was fantastic. I had to have my sister sign some paperwork and Ashley drove home with me got the paperwork signed and showed us all the features of our used Honda CRV. What spectacular customer service. I would highly recommend Ashley and Garcia Honda. Great buying experience !
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re very glad to hear you had such a positive and memorable buying experience. It’s great to know Ashley Seymour went above and beyond by assisting with the paperwork and taking the time to walk you through all the features of your Honda CR-V. We truly appreciate your recommendation and thank you for choosing Garcia Honda.
I took my civic in for a service, and Andrew Neufeld was very professional and respectful. 10/10, love you Andrew! I ❤️ Andrew!
I took my civic in for a service, and Andrew Neufeld was very professional and respectful. 10/10, love you Andrew! I ❤️ Andrew!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
John, thank you for your great review! We’re happy to hear Andrew Neufeld provided you with professional and respectful service during your visit. We appreciate your feedback and your continued trust in Garcia Honda. We look forward to seeing you again!
Gary Sanchez was a great help in getting us in our 2026 hrv very helpful and professional thank you again
Gary Sanchez was a great help in getting us in our 2026 hrv very helpful and professional thank you again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Gary Sanchez and Steven Baca treated us very well. Excellent customer service! We will recommend!
Gary Sanchez and Steven Baca treated us very well. Excellent customer service! We will recommend!
Gary Sanchez and Steven Baca treated us very well. Excellent customer service! We will recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We’re glad Gary and Steven were able to provide excellent service, and we appreciate your recommendation.
Thank you for your review! We’re glad Gary and Steven were able to provide excellent service, and we appreciate your recommendation.
BUYER BEWARE!!! BOUGHT A 2026 HONDA CIVIC TIRE HAD A NAIL IN IT BEFORE I DROVE IT OFF THE LOT I DIDN'T KNOW THIS UNTIL I ACTUALLY DROVE OFF ONTO THE FREEWAY SENCER CAME ON ,I LET SALES PERSON KNOW I WAITED FOR A CALL BACK SILLY ME NEVER GOT ONE I WENT TO TALK TO THEM ABOUT IT THEY PRETTY MUCH TOLD ME IT SUCKS TO BE YOU!! THE TIRE WSS ALREADY LIKE THAT BEFORE I EVEN DROVE IT !!! ANY WAY BUY A TOYOTA !!!!
BUYER BEWARE!!! BOUGHT A 2026 HONDA CIVIC TIRE HAD A NAIL IN IT BEFORE I DROVE IT OFF THE LOT I DIDN'T KNOW THIS UNTIL I ACTUALLY DROVE OFF ONTO THE FREEWAY SENCER CAME ON ,I LET SALES PERSON KNOW I WAITED FOR A CALL BACK SILLY ME NEVER GOT ONE I WENT TO TALK TO THEM ABOUT IT THEY PRETTY MUCH TOLD ME IT SUCKS TO BE YOU!! THE TIRE WSS ALREADY LIKE THAT BEFORE I EVEN DROVE IT !!! ANY WAY BUY A TOYOTA !!!!
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Joanne, we apologize that your experience with us did not reflect the high-level of care we strive to provide here at Garcia Honda. Your patronage and satisfaction are extremely important to us, and we appreciate your patience as we investigate your situation. Thank you for bringing this to our attention, and we look forward to providing you with the 5-star customer service and care you deserve!
Just bought our third Honda from the dealership. They’ve always been friendly and helpful and explaining the options in purchasing our Hondas. Would recommend them.
Just bought our third Honda from the dealership. They’ve always been friendly and helpful and explaining the options in purchasing our Hondas. Would recommend them.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review and your recommendation! It means the world to know that you enjoyed an exceptional car-buying experience and that we were able to earn your 5 stars! Thanks again and congratulations!
DO NOT TAKE YOUR CAR TO GARCIA HONDA — SAVE YOUR HARD-EARNED MONEY! I strongly advise anyone reading this to avoid Garcia Honda Service Department. My experience has been beyond frustrating, unsafe, and financially draining. I own a 2016 Honda Civic. In August, my car began stalling and losing power, so I took it to Garcia Honda. I was charged $175 + tax (about $200) for a diagnostic fee. The technician told me I needed a fuel pump, even though he admitted he could not duplicate the issue. I was then asked if I could duplicate the problem for them — which I did within 15 minutes. After that, the technician claimed his computer “didn’t capture the issue,” so he needed to plug in another computer to determine that it was the fuel pump, which I found completely ridiculous along with finding out that I didn't need a new fuel pump. They replaced the fuel pump at a cost of $1,400. The car ran fine for a few weeks — then the exact same problem returned. This time, the car stalled repeatedly, lost power and speed, and shut off while I was driving with my two children. We almost got rear-ended on the freeway, which was terrifying and a serious safety hazard. This time, the check engine light (Emission System Problem), oil light, and battery light all came on. None of these lights appeared the first time. I brought the car back and was charged another $175 + tax ($200) for diagnostic fee. This time, I was told it was a camshaft sensor, which they replaced for $500. That same evening, after driving for a couple of hours, the same warning lights came back on and the same issue returned. I returned again to the dealership and was then told the issue was the PCM. Garcia Honda kept my car for two weeks and installed a refurbished PCM, claiming this would completely fix the problem. It did not. In total, I have taken my car to Garcia Honda 6 times for the same issue, and my car is still not running. It continues to stall, and now it won’t even start. I have spent over $2,000 on parts I did not need, and the original problem was never fixed. As a single mother with two young children, I feel completely taken advantage of. On top of that, Andrew Shultz was rude during our conversations and when I picked up my car, and Tyler (Manager) did not return my phone calls. My advice is simple: DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Save yourself the headache, wasted money, and safety risk.
DO NOT TAKE YOUR CAR TO GARCIA HONDA — SAVE YOUR HARD-EARNED MONEY! I strongly advise anyone reading this to avoid Garcia Honda Service Department. My experience has been beyond frustrating, unsafe, and financially draining. I own a 2016 Honda Civic. In August, my car began stalling and losing power, so I took it to Garcia Honda. I was charged $175 + tax (about $200) for a diagnostic fee. The technician told me I needed a fuel pump, even though he admitted he could not duplicate the issue. I was then asked if I could duplicate the problem for them — which I did within 15 minutes. After that, the technician claimed his computer “didn’t capture the issue,” so he needed to plug in another computer to determine that it was the fuel pump, which I found completely ridiculous along with finding out that I didn't need a new fuel pump. They replaced the fuel pump at a cost of $1,400. The car ran fine for a few weeks — then the exact same problem returned. This time, the car stalled repeatedly, lost power and speed, and shut off while I was driving with my two children. We almost got rear-ended on the freeway, which was terrifying and a serious safety hazard. This time, the check engine light (Emission System Problem), oil light, and battery light all came on. None of these lights appeared the first time. I brought the car back and was charged another $175 + tax ($200) for diagnostic fee. This time, I was told it was a camshaft sensor, which they replaced for $500. That same evening, after driving for a couple of hours, the same warning lights came back on and the same issue returned. I returned again to the dealership and was then told the issue was the PCM. Garcia Honda kept my car for two weeks and installed a refurbished PCM, claiming this would completely fix the problem. It did not. In total, I have taken my car to Garcia Honda 6 times for the same issue, and my car is still not running. It continues to stall, and now it won’t even start. I have spent over $2,000 on parts I did not need, and the original problem was never fixed. As a single mother with two young children, I feel completely taken advantage of. On top of that, Andrew Shultz was rude during our conversations and when I picked up my car, and Tyler (Manager) did not return my phone calls. My advice is simple: DO NOT TAKE YOUR CAR TO THIS DEALERSHIP. Save yourself the headache, wasted money, and safety risk.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are disheartened to hear about your experience. This does not reflect the level of care we strive to provide our customers. If you’re willing, we would greatly appreciate the opportunity to speak with you personally to review your concerns in detail. Please contact our Management Team at (505) 260-5000. Thank you, and we hope to hear from you.