Coastal Auto Sales

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 3, 2017

    Contacted the dealer about a used truck and he told me the truck was perfect and no issues and he was happy to work with banks. This dealer is 3.5 hours... away from me so I wanted to make sure it was a good truck before I come that far to look at it. He says it's perfect to I drive to them. I get there and the truck is NOTHING like it was advertised. Best up, scratched up, seats ripped, mud and sand in the bed and in the engine bay... well I take it for a test drive and find out the power windows don't work, the cruise control don't work, seats don't work, and there's mold on the sides of the console... I get back and tell the guy what I found and he doesn't come off his price at all and about the damage all he says is 'oh well it ain't a new truck' after saying there was nothing wrong with it on the phone. So I leave to think about it... I decide against better judgement that I'll try to buy it. He won't accept working with the bank and says that he had to have cash in hand before he will part with the truck. Wanting me to drive 3.5 hours back home and come all the way back in a few days to come get it... thankfully I just left and walked out on the whole thing. Got to doing some research on the VIN on the truck and it doesn't match the trucks description... between that, the random damage, the sand and mud, the electronics not working... that trucks been flooded and trying to be passed off as one that hasn't been. Very hateful and rude and untrustworthy people as well!! Wouldn't let me drive it but a few minutes... and then right before I decided to leave he came and told me 'I have another guy wanting to buy that truck and he's at the bank getting the money so if you want it you better decide cause he's coming to get it' well I left and I checked a few days ago and as of then... still had the truck for sale. Yet another lie! Everyone stay clear of these people, nothing but problems and trouble!!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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