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Tommy's 9th Street Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)
Visit Tommy's 9th Street Auto
Sales hours: 9:00am to 4:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(855) 918-6708 (855) 918-6708

Inventory

See all 34 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2024.
Tommys 9th St, Auto was established in 1990, and has been the valleys longest, family owned used car lot. Located in Walla Walla, WA, we have, a great selection, and an honest, no-hassle car shopping experience. We invite you to stop by with your vehicle shopping needs. We have many like-new cars, dependable pickups, and feature-packed SUVs for you to select from. Our team is proud to offer a wide selection of clean, well-maintained, previously loved vehicles to our customers and options for all budgets. You're sure to find something of interest and our seasoned sales team is ready to help with your car buying experience.
Serving Eastern Washington since 1990!

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tommy's 9th Street Auto from DealerRater.

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I was looking for a Subaru and they had a great

I was looking for a Subaru and they had a great selection. I sent out to buy an outback and I was not disappointed. The transaction was very easy and smooth.

I was looking for a Subaru and they had a great

I was looking for a Subaru and they had a great selection. I sent out to buy an outback and I was not disappointed. The transaction was very easy and smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Great experience!! They treat you like family. Best price I could find and the transaction was very smooth.

Great experience!

Great experience!! They treat you like family. Best price I could find and the transaction was very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Knowledgeable Staff and Great Prices

Prices were lower than other places and the Service was Amazing. Jeff and Anthony were easy to deal with and exceeded my expectations . We will be back!

Knowledgeable Staff and Great Prices

Prices were lower than other places and the Service was Amazing. Jeff and Anthony were easy to deal with and exceeded my expectations . We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best afterwards service..period

If you want service after the sale..these guys are it! Car lost transmission and they replaced it free! You can buy with confidence. They have been here for 32 years!

Best afterwards service..period

If you want service after the sale..these guys are it! Car lost transmission and they replaced it free! You can buy with confidence. They have been here for 32 years!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tommy's Auto Sales in Walla Walla on 9th Street ne

I went into Tommy's today to look at a Chrysler 300 ask for the key so I could start it the guy rudely said do you want to start it or buy it I looked at him for a second and I said well I'm interested in it or I wouldn't ask to start it his remark was why you been in here before and didn't buy it the guy was a xxxxxxx very very rude I will never shop there again I've heard a lot of bad stories about this place I would say buyer beware if you shop at this place and I don't know if this man was the owner or a Salesman but he should be fired for being such a rude idiot.

Tommy's Auto Sales in Walla Walla on 9th Street ne

I went into Tommy's today to look at a Chrysler 300 ask for the key so I could start it the guy rudely said do you want to start it or buy it I looked at him for a second and I said well I'm interested in it or I wouldn't ask to start it his remark was why you been in here before and didn't buy it the guy was a xxxxxxx very very rude I will never shop there again I've heard a lot of bad stories about this place I would say buyer beware if you shop at this place and I don't know if this man was the owner or a Salesman but he should be fired for being such a rude idiot.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Don't buy what they're selling...

It started with a phone call. "Does the 2012 Subaru Forester have a check engine light on? The photo doesn't show the dash." Though he seemed friendly, the salesman said, "well I'd have to go look but it shouldn't." "Can you check?" "I'd have to go out and look." He didn't want to go look. Made the trip, test drove it, bought it. Twelve miles out of town I got a tire pressure light. Stopped and checked pressures... LF was 28#, RF was 48#, RR was 65#, LR was 50#. Fixed tire pressures. It's now been a week. Car making VERY weird noise. Started troubleshooting. No oil. Seriously. No fricking oil. Dipstick is bone dry. Pulled the drain plug. Took a 3# sledge to get the stupid thing off. Pulled the filter. Took damaging the old filter to get it off. Getting new drain plug gasket now and adding oil. Afraid of what I will find. These guys will sell you with their line "We've been here for 30 years" as if crooks and hacks can't steal from people for 30 years. They sell cars "As-Is." Of course they're still there. They are making a killing. Don't trust their shop. Don't trust them. Very unsatisfied after paying twice what a base model stick shift Subaru is worth.

Don't buy what they're selling...

It started with a phone call. "Does the 2012 Subaru Forester have a check engine light on? The photo doesn't show the dash." Though he seemed friendly, the salesman said, "well I'd have to go look but it shouldn't." "Can you check?" "I'd have to go out and look." He didn't want to go look. Made the trip, test drove it, bought it. Twelve miles out of town I got a tire pressure light. Stopped and checked pressures... LF was 28#, RF was 48#, RR was 65#, LR was 50#. Fixed tire pressures. It's now been a week. Car making VERY weird noise. Started troubleshooting. No oil. Seriously. No fricking oil. Dipstick is bone dry. Pulled the drain plug. Took a 3# sledge to get the stupid thing off. Pulled the filter. Took damaging the old filter to get it off. Getting new drain plug gasket now and adding oil. Afraid of what I will find. These guys will sell you with their line "We've been here for 30 years" as if crooks and hacks can't steal from people for 30 years. They sell cars "As-Is." Of course they're still there. They are making a killing. Don't trust their shop. Don't trust them. Very unsatisfied after paying twice what a base model stick shift Subaru is worth.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly Recommended

We had a great experience buying a used vehicle from Tommy's 9th Street Auto. The staff was friendly and very helpful. The vehicle was checked over and made sure it was all fixed up and ready to go before the sale. Over the phone service was not that great, but once I drove down and got to work with this team, they treated us very well. Highly recommended, I would shop here again.

Highly Recommended

We had a great experience buying a used vehicle from Tommy's 9th Street Auto. The staff was friendly and very helpful. The vehicle was checked over and made sure it was all fixed up and ready to go before the sale. Over the phone service was not that great, but once I drove down and got to work with this team, they treated us very well. Highly recommended, I would shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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No response so dont bother

Been trying to inquire about a car they have for sale but have not got a response from them. Left multiple messages but nothing back. Just lost a potential buyer.

No response so dont bother

Been trying to inquire about a car they have for sale but have not got a response from them. Left multiple messages but nothing back. Just lost a potential buyer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Don’t waste your time.

Spend your money elsewhere. It was like pulling teeth to get the salesmen to send pictures of the car I was interested in. It seemed like I was inconveniencing him by asking about the car he had for sale. Once I finally got some of the pictures, he then informed me that they do not negotiate even $1 on there prices. Huge waste of time.

Don’t waste your time.

Spend your money elsewhere. It was like pulling teeth to get the salesmen to send pictures of the car I was interested in. It seemed like I was inconveniencing him by asking about the car he had for sale. Once I finally got some of the pictures, he then informed me that they do not negotiate even $1 on there prices. Huge waste of time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Vehicles

We are looking at 2 of there vehicles pulled auto check and carfax . They have had 5 to 6 owners the truck serviced regularly. The car has had a accident no air bags deployed . It needs a handle for rear door hatch. Need to still ask maintenance and still drive both vehicles.

Vehicles

We are looking at 2 of there vehicles pulled auto check and carfax . They have had 5 to 6 owners the truck serviced regularly. The car has had a accident no air bags deployed . It needs a handle for rear door hatch. Need to still ask maintenance and still drive both vehicles.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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