Northern Kentucky Auto Sales - Cold Spring

Our daughter saved to buy a car. She paid almost 7000 for a rebuilt car. They didn't pay the taxes so we had to do that before getting her tags. Within 6 weeks engine began to have issues. Dealt with Mike he charged us 4000 dollars for a used motor with a warranty. when we got her car back after weeks, the transmission was not right. Back to get a transmission. Several weeks of being without her car now we are overheating. Replaced the thermostat or at least that is what we were told. Here we are 14 months after purchasing and engine is acting up yet again. I have her call because she has to learn to do this on her own. Mike tells her he doesn't remember working on her car???? They have had it more than she has. I call and no one has returned my call. Next steps BBB and Social Media and maybe even my good friend from Channel 5 news. How sad to take advantage of a 17 year old high school student working two jobs to pay for her car!!!! Completely unprofessional! To top it off can't trade it in it is a damage title. Best advice avoid this place!

Had a great experience with buying a truck from chann they have a great team you could see the teamwork they take pride in selling cars it was a great experience and will be back in the future if needed thank you and God bless you all

Great experience! Buzzy is the best! Work with him or ask for him if you can!

What a waste of time! I was never told that all vehicles there were rebuilt titles until I drove all the way there.

5⭐️⭐️⭐️⭐️⭐️ Excellent service!! Very satisfied with my purchase. Tyler was an amazing salesman and the team made everything so stress free. Also want to give a shout out to Chan! You guys were the best!

Great team and fair prices. Got me through the whole process fast and hassle free

Several email inquiries about the vehicles title went unanswered. They sent me emails about my interest in the car but would never answer my question about a title that was not clean. My experience was terrible in that respect.

Patient and helpful understanding the history of each car. The test drives were no hassle

They were great. I highly recommend. A truly great buying experience. Ask for buzzy. He is a great salesman.

Buyer beware... I purchased a car from NKY Auto on March 11th 2024. The car was from another state and needed to be inspected before the sell. The inspection was not done. The state rejected the title request. It's August 2024. I still do not have my title, license or registration. The car has had numerous issues. Cracked tie rod, intermediate drive shaft, tires were dry rotted, brakes were bad. Now, the transmission went out. The kicker here is I have driven only 2,500 miles total in the months I have had the car. I cannot drive the car nor can I sell the car. Further, I have found numerous errors in the sell paperwork. If you are not a mechanic, I'd steer clear.