Reviews
Write a reviewWent with my son for his first dealership experience to
Went with my son for his first dealership experience to ensure things went well. Mike was so convincing I totally fell for it and couldn’t be more ashamed to admit that. Long story short my son made it 20 miles before the check engine light came on an hour after purchase. Of course the owner collected the check already and isn’t answering calls (go figure). Mike wanted us to leave the vehicle without any written guarantee of repair or assistance. He expected us to leave the car my son now owns with them after we found out it clearly hadn’t had the promised 70 point inspection. He was going to be out of town for a week and nobody else to speak too??! Yes we may have fallen for his xx up until that point but the moment we found out it was the catalytic converter we knew we had been had. They cleared the code and sent us on our way. Read the reviews on yelp and see for yourself. Please do not buy from Mike or anyone else there. Consider this your warning and next time we will better check reviews. Mike I pray you get the karma you deserve whenever you need to trust someone for a purchase but please know we will see you in court :).
Went with my son for his first dealership experience to
Went with my son for his first dealership experience to ensure things went well. Mike was so convincing I totally fell for it and couldn’t be more ashamed to admit that. Long story short my son made it 20 miles before the check engine light came on an hour after purchase. Of course the owner collected the check already and isn’t answering calls (go figure). Mike wanted us to leave the vehicle without any written guarantee of repair or assistance. He expected us to leave the car my son now owns with them after we found out it clearly hadn’t had the promised 70 point inspection. He was going to be out of town for a week and nobody else to speak too??! Yes we may have fallen for his xx up until that point but the moment we found out it was the catalytic converter we knew we had been had. They cleared the code and sent us on our way. Read the reviews on yelp and see for yourself. Please do not buy from Mike or anyone else there. Consider this your warning and next time we will better check reviews. Mike I pray you get the karma you deserve whenever you need to trust someone for a purchase but please know we will see you in court :).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad cars, not honest
Sold me a vehicle that needed a whole new transmission 2 months later. Left me stranded in South Dakota! I felt lied to and tricked into buying this car. After looking it up, it’s not nearly worth what I bought it for plus the $6,000 transmission replacement was more than double what I paid for the 2009 Nissan Rogue
Bad cars, not honest
Sold me a vehicle that needed a whole new transmission 2 months later. Left me stranded in South Dakota! I felt lied to and tricked into buying this car. After looking it up, it’s not nearly worth what I bought it for plus the $6,000 transmission replacement was more than double what I paid for the 2009 Nissan Rogue
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away!!!!
Go somewere else! The warranty won't cover anything and I couldn't even drive my car a day without a problem..them 2 months later cant drive at all need 2000 bucks to fix on a 9,000 dollar car . You would be giving your money away, and I payed cash!!!! So beware if u need a care on credit you will be stuck with a car that don't run making payments!!!!!!
Stay away!!!!
Go somewere else! The warranty won't cover anything and I couldn't even drive my car a day without a problem..them 2 months later cant drive at all need 2000 bucks to fix on a 9,000 dollar car . You would be giving your money away, and I payed cash!!!! So beware if u need a care on credit you will be stuck with a car that don't run making payments!!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Solid Dealer
My step daughter just bought a used 2010 Honda Accord here, and we were extremely pleased with the experience. The car was extremely clean (inside, outside, and underneath!) Mike is a no-pressure guy and gave us as much time as we needed to make our decision. The cars at Home Street appear to be in decent shape and are fairly priced (per Kelly Blue Book and Carfax), and they gave us a very fair price for our trade in. With five kids between the ages of 16 and 22, we have purchased a lot of cheap cars over the past few years from bargain basement dealers. My step daughter was looking to upgrade to something a little nicer, and home street had a lot to choose from in her price range. I would not hesitate to recommend them to anyone who is looking for a decent used car.
Solid Dealer
My step daughter just bought a used 2010 Honda Accord here, and we were extremely pleased with the experience. The car was extremely clean (inside, outside, and underneath!) Mike is a no-pressure guy and gave us as much time as we needed to make our decision. The cars at Home Street appear to be in decent shape and are fairly priced (per Kelly Blue Book and Carfax), and they gave us a very fair price for our trade in. With five kids between the ages of 16 and 22, we have purchased a lot of cheap cars over the past few years from bargain basement dealers. My step daughter was looking to upgrade to something a little nicer, and home street had a lot to choose from in her price range. I would not hesitate to recommend them to anyone who is looking for a decent used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
An easy dealership to visit
Our kids have bought 3 cars from Mike over the years. Easy to work with and had the best value for cars around. Even after a purchase, he said he noticed a shock was weak on the last car purchased and he had it replaced at no charge. MIke does not pressure and lets you look the car over as long as you want.
An easy dealership to visit
Our kids have bought 3 cars from Mike over the years. Easy to work with and had the best value for cars around. Even after a purchase, he said he noticed a shock was weak on the last car purchased and he had it replaced at no charge. MIke does not pressure and lets you look the car over as long as you want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not worth your time or money to buy here.
We paid 8500.00 for a 2013 chevy captiva on November 2,2021. By December 23,2021 the car no longer ran. The timing chains went out. Called the dealer back at Home Street Auto they told us it was our problem would not help in any way to make it right. My husband is disabled veteran and we live on a fixed income. We are now making payments on a car loan for a car that doesn't run and is going to cost close to 2,000.00 to fix. So we have been at the mercies of our neighbor for rides. I do not recommend this dealership at all.
Not worth your time or money to buy here.
We paid 8500.00 for a 2013 chevy captiva on November 2,2021. By December 23,2021 the car no longer ran. The timing chains went out. Called the dealer back at Home Street Auto they told us it was our problem would not help in any way to make it right. My husband is disabled veteran and we live on a fixed income. We are now making payments on a car loan for a car that doesn't run and is going to cost close to 2,000.00 to fix. So we have been at the mercies of our neighbor for rides. I do not recommend this dealership at all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor Service all around.
Mike has a poor attitude. I will NEVER buy another vehicle from there again and I will NEVER refer anyone to get a vehicle there. Poor Service. I'm ashamed to say that I even bought my car from there.
Poor Service all around.
Mike has a poor attitude. I will NEVER buy another vehicle from there again and I will NEVER refer anyone to get a vehicle there. Poor Service. I'm ashamed to say that I even bought my car from there.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Bought a used SUV - all went smoothly
Saw a 2007 Ford Explorer listed for a very reasonable price. Went to dealership to look at it. I wanted to get a pre-purchase inspection and they offered to send it to Zolman for me (which is where I wanted to get the inspection anyway). Needed a few minor repairs, nothing major. They (Home Street Auto) took care of the repairs themselves, rather than knocking down the price. Kept me updated. Picked up the truck one week later. All paperwork was ready to go and was a super fast transaction. So far the truck has been great. I would feel totally comfortable recommending this place. As far as the used vehicles they sell, well the one that I purchased was in good condition, but there is absolutely no excuse for not doing your own homework, get a pre-purchase inspection and order a Carfax report, just like you should be doing with ANY vehicle purchase anyway.
Bought a used SUV - all went smoothly
Saw a 2007 Ford Explorer listed for a very reasonable price. Went to dealership to look at it. I wanted to get a pre-purchase inspection and they offered to send it to Zolman for me (which is where I wanted to get the inspection anyway). Needed a few minor repairs, nothing major. They (Home Street Auto) took care of the repairs themselves, rather than knocking down the price. Kept me updated. Picked up the truck one week later. All paperwork was ready to go and was a super fast transaction. So far the truck has been great. I would feel totally comfortable recommending this place. As far as the used vehicles they sell, well the one that I purchased was in good condition, but there is absolutely no excuse for not doing your own homework, get a pre-purchase inspection and order a Carfax report, just like you should be doing with ANY vehicle purchase anyway.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away!
Bought a car from here and it's the worse purchase I've ever made, car has been in the shop more then it's been driven. Mikes laid back attitude is nice at first but is the same when there's issues. I don't know how these guys sleep at night. Dirty
Stay away!
Bought a car from here and it's the worse purchase I've ever made, car has been in the shop more then it's been driven. Mikes laid back attitude is nice at first but is the same when there's issues. I don't know how these guys sleep at night. Dirty
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Advertising Sold Cars to Attract Customers
I went there on a Monday to check out a Civic SI listed here and on their website. Upon arrival I saw the car had a sold sign in the window, so I asked the first salesman who wasn't busy on his cell phone, and they told me it had sold Saturday. I asked them why it was still listed as for sale online and they made some excuse about one of their salesmen being on vacation so they've just been swamped lately, although I was the only other customer on the lot and nobody else arrived the entire time I was there. As of writing this review on Tuesday the car is still listed as for sale both on their website and cars.com.
Advertising Sold Cars to Attract Customers
I went there on a Monday to check out a Civic SI listed here and on their website. Upon arrival I saw the car had a sold sign in the window, so I asked the first salesman who wasn't busy on his cell phone, and they told me it had sold Saturday. I asked them why it was still listed as for sale online and they made some excuse about one of their salesmen being on vacation so they've just been swamped lately, although I was the only other customer on the lot and nobody else arrived the entire time I was there. As of writing this review on Tuesday the car is still listed as for sale both on their website and cars.com.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase