Home Street Auto Sales Hours
Mike has a poor attitude. I will NEVER buy another vehicle from there again and I will NEVER refer anyone to get a vehicle there. Poor Service. I'm ashamed... to say that I even bought my car from there.
Saw a 2007 Ford Explorer listed for a very reasonable price. Went to dealership to look at it. I wanted to get a pre-purchase inspection and they offered... to send it to Zolman for me (which is where I wanted to get the inspection anyway). Needed a few minor repairs, nothing major. They (Home Street Auto) took care of the repairs themselves, rather than knocking down the price. Kept me updated. Picked up the truck one week later. All paperwork was ready to go and was a super fast transaction. So far the truck has been great. I would feel totally comfortable recommending this place. As far as the used vehicles they sell, well the one that I purchased was in good condition, but there is absolutely no excuse for not doing your own homework, get a pre-purchase inspection and order a Carfax report, just like you should be doing with ANY vehicle purchase anyway.
Bought a car from here and it's the worse purchase I've ever made, car has been in the shop more then it's been driven. Mikes laid back attitude is nice... at first but is the same when there's issues. I don't know how these guys sleep at night. Dirty
I went there on a Monday to check out a Civic SI listed here and on their website. Upon arrival I saw the car had a sold sign in the window, so I asked... the first salesman who wasn't busy on his cell phone, and they told me it had sold Saturday. I asked them why it was still listed as for sale online and they made some excuse about one of their salesmen being on vacation so they've just been swamped lately, although I was the only other customer on the lot and nobody else arrived the entire time I was there. As of writing this review on Tuesday the car is still listed as for sale both on their website and cars.com.
I must have been at a different lot than the one described by previous reviews. I found the salesman to be honest, straightforward, and polite. He allowed... us to look around at our leisure and didn't pull any of the stereotypical "car salesman tactics". They do "no hassle pricing" which I really appreciate, especially considering the prices were less than anywhere else. I have referred a couple people to them and they had great experiences too. All other dealers could learn a lesson from this place.
E-mailed Home Street Auto Sales almost a week ago about a vehicle they "supposedly" had on their lot and asked if it was still available. STILL, have gotten... no response. Decided to take a drive and see if I could see it myself this past weekend and the vehicle wasn't even on their lot... Coincidence? I think not. If it isn't there, JUST LET ME KNOW and I'll spend my hard earned money else where! That place looks like a dump anyway. Sketchy.
Wouldn't recommend this place to anyone doesn't have financing and doesn't answer phone calls or emails either worse customer service I've ever heard... of If I owned a place like that and I didn't offer that I would let them know on my website and also would help them find a place that does especially if they aren't from Indiana. Worse place ever!!!
I had recently seen a car that I wanted to veiw. And called the dealership to go test drive and negotiate a price, so drove to where car was and strive... over a hour to get there and the car was not there, they said car had been in a minor accident do to a wind storm and needed some repair at the auto body shop. Such was I couldn't see or drive the car. The salesman was very honest and up front about the car and took my name and number down and when car was done would call...I thanked him and he said he would be in touch
Very bad service . Would never go there again! !!!! Do not recommend
while looking for a car (i am purchasing cash) the sales person was very uninformative- walking around in flip flops on his cell phone (acted more like... he was selling surfboards on the beach than used cars in indiana) overheard him on the phone talking about "tire kickers" i can only assume he meant us, as we were the only customers on the lot- so rude!!! also wanting to test drive 2 different year same make vehicles and he commented "why as they are both the same make would drive pretty much the same" ?!?!? really? i guess i will never have to test drive a vehicle again as they must all drive and handle the same!!! very unprofessional and made us feel more of a bother, wasting his time than a customer wanting to purchase a vehicle- oh also took my number and promised to call the next am as there was oil laying in the engine and an idiot light was on dash- he assured me he knew the problem without testing the code and never called as he said he would- too bad as they do seem to have nicer cars at pretty fair prices- but i am sure i will find a dealer that appreciates my business!