I am in Lancaster County from out of town. Wanted to purchase a vehicle before traveling home. Found a vehicle in Auto Exchange magazine. Called Harlan... told them what I was interested in, they answered my questions very well. Decided to make the 40 minute drive there to check it out. They new I had a trade in and wanted an even swap. Said sight unseen they would most likely do that with the vehicle I had and condition I claimed it was in. Told them before hand our seats in our vehicle weren't in perfect shape due to kids, animals etc. our seats have stains due to the material, we have always had an issue with it. We've cleaned them and still, regardless the stains are there....even stained from water spills. Anyways....was going to see a GMS Yukon. I can't even describe how unprofessional that place is. No stickers, no prices on cars, only owner can give prices. The Yukon had a broken console with missing parts, tears and holes in seats, paint scratches on half the plastic interior, tears in door leathers, ding in rear, exterior scratches. Passed that up quick. Went to a few other choices. All of which our salesman had to keep going back in to ask owner sale price. Most vehicles weren't even inspected. A Ford Excursion the back hatch wouldn't even open to see in. Tested out another Yukon which had a nicer interior then the first one and when we started it it purred and whistled. 130,000 miles on it and then the owner came out to look at vehicle and said they put a different motor in it, not a new one, just a different one. It really only has 78,000. So new motor and it still sounds like crap and he had no clue why! So to end this I was more the. Unhappy about my drive there and wasted time and gas! Don't recommend going there but to stay clear!
Harlan Motors was a great help in getting me into a great used car despite my previous credit problems. They were honest with me and had a great selection... of cars, trucks, and SUVs for me to choose from. When other dealers turned me away Harlan Motors was able to help. I would definitely recommend them to a friend and will be back again for sure. Thanks again Harlan Motors, when you say "No credit, no problem" you really mean it. God bless.
We were treated with respect and got a great deal. Wonderfulpeople
I had a wonderful experience at Harlan Motors. They worked with me to get the car I wanted with payments I can afford! I recommend this dealer to others,... my vehicle was very clean and drives perfect. Thanks Charlie for your help!
Thank you very much for your business and becoming part of the family here at Harlan Motors! Come back and see us soon!