Lia Chrysler Jeep Dodge Ram

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
97 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 20, 2020

    Patrick Myrie was awesome, kept me up to date with the service. I won’t be bringing my truck elsewhere for any service because they are the best!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Gary, Thank you so much for your wonderful review! We are delighted to know that Patrick took great care of you and that the quality of his service ea...rned your confidence! Your safety and satisfaction are our utmost priorities, and we hope to serve you and your automotive needs for years to come!

  • 5.0 out of 5
    May 5, 2020

    The whole buying process was effortless and prompt without any sales pressure, I wish I first started looking at Lia for a truck instead of my original... dealer, thanks again Vincent Notaro

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new truck, Gary! We are so glad that your vehicle search led you to our dealership, and that Vincent could make your visit an ...all-around success! We wish you safe travels and hope to serve you and your automotive needs again in the future!

  • July 22, 2014

    Lia Chrysler on Central Ave in Schenectady, NY was a pleasure to deal with. I was a tough customer and they went beyond the extra mile to find me the vehicle... I wanted, at a price I could afford. They honestly worked very hard to make me happy! I met at least six of their associates, and everyone was very friendly. My salesperson, Dylan, treated me like I was his top priority. And the other salespeople, staff, and finance associates also helped to make this the best car buying experience I have ever had! And if anyone reading this is a little skeptical, like me, I did not purchase an expensive vehicle. It wasn't all about the sale, it was all about great customer service!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 3, 2020

    Brought my Cherokee in for an oil change. Greeted by Patrick Myrie who I had worked with in the past. Patrick is knowledgeable an efficient. Ihad my car... back in a short time and was on my way.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, Thank you for leaving Patrick this 5-star review! We are pleased that he could be of great assistance to you once again! Offering quality and ef...ficient service is always our goal, and we will be sure to provide you with nothing less in the future!

  • 5.0 out of 5
    March 10, 2020

    If I could give Sam Mcwain 100 stars I would. He is knowledgeable, comprehensive, sincere, honest and earnest. From the moment I met him he was happy... to help me find what I was looking for. His attitude didn't even wane after he pulled up the 3rd and 4th vehicle for me to take a look at. I would reccomend him and as a result Lia to anyone. I appreciated being treated as a valued and respected customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Tay, Thank you for leaving Sam this amazing review! He will be so honored by your very kind words and to know how greatly you valued his service! Your... satisfaction is our utmost priority, and we congratulate you on your new vehicle- on behalf of Sam and the entire team!

  • 5.0 out of 5
    January 26, 2020

    I purchased a brand new Jeep through Lia on Central Ave in Schenectady. The inventory on site, ease of access, and salesman (Sam McWain) made the entire... process enjoyable. Sam was able to handle everything efficiently. He went above and beyond to meet my expectations as to what I was looking for in a vehicle. My Jeep was ready, had a full tank, cleaned thouroughly, and was warmed up for me to take home. Prior to pulling out of the lot, Sam reviewed all the features of my car a second time. I was incredibly confident throughout the process and am very much recommending this Lia facility to anyone looking for a new vehicle. You will not be disappointed. Thank you again Sam! I love my Jeep!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Felicia, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear th...at Sam took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

  • 5.0 out of 5
    December 31, 2019

    Thanks Vinny, We appreciate the help you all gave us in the purchase of our 2013 Chrysler 200 S convertible. From staying later than you all had to so... we could test drive the car, getting us requested information before we took the 45 minute ride up, to offering us several finance options, and having us on the road the next day within an hour. Alyx Gonch, Justin Niles and Vinny Notaro, thanks again for the great service. Sincerely, John J. Willabay Freehold, NY

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates!... Please contact us when your new vehicle is ready for its first service. We would be happy to help!

  • 5.0 out of 5
    December 5, 2019

    I visited this dealership on a whim as I was returning home after leaving another dealership in Schenectady. Unbeknownst to me it closing w/i the hour... and also the end of the month (which I believe played in my favor). I met John T. and asked what he had available in 'used' car inventory. Normally I complete my research before viewing any vehicles however this visit was not planned. Needless to say I found my 'dream' luxury vehicle at a price I could afford. This vehicle was not even on my list of options. John, Jerry and Brandon were friendly, patient and most of all informative. The 'best' part was I never felt 'pressured' into purchasing my vehicle. The atmosphere was calm, friendly and almost family oriented. Thanks to everyone (especially John T.) for making my experience such a pleasant one !!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Belinda, it is wonderful to hear you had a great car buying experience. It is not everyday you buy a car so why not make it memorable! Have fun showin...g off your new car!

  • 1.0 out of 5
    November 23, 2019

    Untrustworthy misleading I have purchased a lot of vehicles in my life this is the worst dealership I have dealt with don’t buy at lia

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 20, 2019

    Originally I had a problem with my fuel tank not filling up with gas, so I brought it to Lia Dodge. After they said "they fixed the car", they charged... me $461.00, and I went to multiple gas stations to double-check that the problem was fixed, to my surprise "It wasn't!" I went back to the dealership, who gave me a rental, and told me that they would "make it right." Well, they didn't they only offered $150.00 back, and didn't even fix the problem without the option of charging me more money to fix the original problem. I DO NOT recommend going to this dealership they will take your money and not fix your problem! Save the trip!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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